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Nissan 370Z Forum (http://www.the370z.com/)
-   Intake/Exhaust (http://www.the370z.com/intake-exhaust/)
-   -   A not so successful Berk Exhaust install... (http://www.the370z.com/intake-exhaust/15910-not-so-successful-berk-exhaust-install.html)

nogoodname 03-15-2010 06:11 PM
Quote:
Originally Posted by 370Zsteve (Post 446426)
No question this particular one was damaged (bent) in-transit.

Anyone here work for UPS? I'd love to show them these threads and get a response from the Brown-Doodoo
It still could have been packed better too.... just saying. We all know that shipping companies like to beat up all the packages...

LateralG'z 03-15-2010 06:13 PM
sorry dude for your luck, they will most likely fix it for you though

JB1 03-15-2010 07:54 PM
Quote:
Originally Posted by 1slow370 (Post 447297)
WOW shocker today package arrived with 1 3" hole in it and other than that in pretty good condition. I checked my parts out and I am ecstatic yet sorry to say that JB1 I do not have your other mid-pipe laid it out and everything lined right up and bolted together easily so it looks good so far will have to wait until thursday or so to actually put it on maybe later depending on when my last axle arrives from Z1. Box was packed great lots of paper and 2 layers of bubble wrap, and the bolt bag was taped to the muffler all of this done before last wednesday so they were on it.
Sounds like we all had a big whole in the side of the box. Glad your exhaust arrived OK and you received all the correct parts. At least I made you look :ugh2:

Trips 03-15-2010 07:57 PM
Quote:
Originally Posted by JB1 (Post 447482)
Sounds like we all had a big whole in the side of the box. Glad your exhaust arrived OK and you received all the correct parts. At least I made you look :ugh2:
Any word from Berk?

370Zsteve 03-15-2010 07:57 PM
In an attempt to end this thread and focus on the legit Berk threads, my exhaust was installed today withy no issues, everything lines up perfectly. OP's issue is with UPS and their disregard for the products that keep them in business.

g96818 03-15-2010 08:04 PM
^^ thought op's issue was with Berk shipping the wrong part?
in my case, it's possible that either it was shipped already bent or it was damaged during shipping.

spearfish25 03-15-2010 09:03 PM
Quote:
Originally Posted by 370Zsteve (Post 447489)
In an attempt to end this thread and focus on the legit Berk threads, my exhaust was installed today withy no issues, everything lines up perfectly. OP's issue is with UPS and their disregard for the products that keep them in business.
Yeah Steve, Berk sent him two driver's side resonators. Berk is still on the hook.

JB1 03-15-2010 09:11 PM
Quote:
Originally Posted by g96818 (Post 447505)
^^ thought op's issue was with Berk shipping the wrong part?
in my case, it's possible that either it was shipped already bent or it was damaged during shipping.
Indeed, my exhaust arrived undamaged (as far as I can tell, without installing it completely) but it did arrive with 2 driver side resonator pipes instead of a drivers side one and a passenger side one... I trust Berk will correct this error swiftly, but so far I didn't hear back from them. (e-mailed on Saturday and called today) Granted, the parts I did received looked great, but I won't be happy until the complete exhaust is on my car, lined up nicely and sounding as I expect it will...

Chris@FsP 03-15-2010 09:15 PM
Every manufacturer screws up now and then, and what makes a company great is how well it handles its mistakes. I'm sure Berk will step up to the plate and make things right.

On a related note, a well known forum sponsor (known for their great products and quality) sent me a completely screwed up exhaust. Just goes to show, it happens to the best of us.

Mike 03-15-2010 09:20 PM
Quote:
Originally Posted by 370Zsteve (Post 447489)
In an attempt to end this thread and focus on the legit Berk threads, my exhaust was installed today withy no issues, everything lines up perfectly. OP's issue is with UPS and their disregard for the products that keep them in business.
Don't put it on UPS. I have been shipping for my business with them for four and a half years, usually 10 shipments per week and never had any issues. Its probably in the packaging.

spearfish25 03-15-2010 09:24 PM
Quote:
Originally Posted by Mike (Post 447744)
Don't put it on UPS. I have been shipping for my business with them for four and a half years, usually 10 shipments per week and never had any issues. Its probably in the packaging.
Again, JB's issue was never UPS related.

g96818 03-15-2010 10:30 PM
^^ JB's isn't, but i think steve is getting me and JB mixed up as OP. lol
sorry JB, kinda turned into a thread jacking lol.

1slow370 03-15-2010 10:38 PM
Quote:
Originally Posted by JB1 (Post 447482)
Sounds like we all had a big whole in the side of the box. Glad your exhaust arrived OK and you received all the correct parts. At least I made you look :ugh2:
I feel bad for whoever has 2 passenger pipes coming in the mail though

JB1 03-15-2010 11:02 PM
Quote:
Originally Posted by g96818 (Post 448049)
^^ JB's isn't, but i think steve is getting me and JB mixed up as OP. lol
sorry JB, kinda turned into a thread jacking lol.
No worries, my only objective was to warn other Berk CBE owners to check their exhaust before installing. I hope you get your exhaust issues solved ASAP! I am sure it will sound great once all is done...

JB1 03-15-2010 11:03 PM
Quote:
Originally Posted by 1slow370 (Post 448079)
I feel bad for whoever has 2 passenger pipes coming in the mail though
Hey, at least I warned him or her... ;)


JB


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