damn that sucks!

Mistakes happen... and unfortunatly it wasn't caught until the absolute worst time. Berk really needs to get their quality control / shipping in order if they want to continue being a trusted brand. Any update on a resolution?

Not that I need a reason but it reminds me why I stuck with F. I =)

I'm SO glad i went with FI too. Attention to details and these little issues are what will keep me away from Berk and go to FI again when I buy my exhaust soon (i sold the FI for personal reasons).

I have a feeling Berk's shipping manager is going to be flipping burgers by Monday. It's too bad because this is a beautiful exhaust, can't wait for Monday morning install.

Why would you dispute the labor charge? It's not the shop's fault... and they do need to be paid for the time spent.

That said, I'm glad I went FI! Sucks that Berk is having so many fitment issues... I agree with Steve... someone's going to lose their head over this.

No no no, you dispute $90 (wasted labor charge) of the payment made to Berk.

Oh, gotcha. I didn't know you could dispute something like that...

You can dispute anything you like, its more of a matter of will it be ruled in your favor. Pretty sure a labor charge dispute would be hard to pull off in a dispute. I'm sure the bank/creditor would tell you it would need to be resolved between you and the manufacturer since labor charges had nothing to do with the exhaust purchase.

DAMN! Have you contacted Berk?

That's what I'm thinking. If it's something directly related to the transaction (i.e. wrong part, no delivery, etc) then you could dispute the charge. But if you had a botched install I don't think you can dispute over something like that. Like you said, it's something that you'll have to work out with the seller.

Even if the parts are damaged, I think because they were delivered, you're credit card company will want you to try to work it out with the seller before you file a dispute...

My box has been home since Tuesday and I haven't even seen it yet. I just got back from Tokyo and Im in San Fran right Now. You guys are starting to worry me. Hopefully I have all the correct parts, nothings missing, and nothings bent. Ahhhhh!

:shakes head: Man, the virtual lynch-mob is already forming and Berk has not even had a chance to respond here publicly, and more so (and a much better way) privately to the those who are encountering issues. Sometimes forums are a good thing—sometimes not.

^ :werd:

My install is tomorrow morning. Anxious! :eekdance:

Hope it goes well. The Berks definitely sound great, so it's unfortunate to see these fitment problems.

Well it's not like it is only one issue. Did you see this album yet?

Nissan 370Z Forum - g96818's Album: Failed Berks CBE Install!