05-22-2017, 09:50 AM
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#15 (permalink)
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A True Z Fanatic
Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
Rep Power: 29539
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Quote:
Originally Posted by SS_Firehawk
I am happy to say AAM reached out this morning and approved sending the axleback for repair. Good on them. Just wish it didn't have to come down to this. I'll see if they plan on taking care of the bumper and heat shield, but one thing at a time. Im happy they're at least willing to step up to repair the exhaust. It's a small gesture, but carries significance.
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Well, let's be real. They wouldn't have done **** had you not made this thread. They're just doing damage control, they don't care about a customer unless that customer makes their issue public. Their first response is what they should be judged on, not the backpedaling once they saw the number of views your thread got.
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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent
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