Aam misleading customers!!!!
 

Purchased a refurbished axel back exhaust from aam on eBay, all the pictures showed the actual refurbished pipes WITH the titanium burnt tips on them. Open the package they swapped them with regular polished tips. When I emailed customer service he tells me "we did that to show it as an option, polished tips were in the description. If you would like to purchase them it will be an extra $79." So congrats to them for misleading customers and tricking me into giving them my money. Will be the last time I buy from this company and hope a few of you follow suit.

The description reads on eBay "includes 4" polished tips"

If it would have read includes 4 inch stainless polish tips then maybe I would say okay but the word polished could mean they just cleaned them up because they refurbish. How about putting also (does not come with burnt tips) in my opinion it was a **** move and I recived a short **** email from them. " I have a screen shot to prove it says "includes 4" polished tips". That's customer service of a high school kid selling something on eBay. Imo

Dont see how thats misleading when if it truly does say polished tips were in the description. Link to the buy page?

Yeah, really don't think you were mislead. Sounds like you didn't ******* read the description. That's on you, not them.

I used to sell **** on ebay. People like you are ********.

That's misleading to me. They should of posted both types of tips to prove their point.

It is absolutely misleading tell me what was the point of even bothering taking pictures with the burnt tips. You can't tell me that wasn't done on purpose.

Sneaky but one must be careful and ask when in doubt..

Of course it was done on purpose. But if it says polished in the description you have no argument.

Advertising is built on misleading customers. Caveat emptor.

^ agree

Considering I've never heard anyone complain about aam as well as being treated extremely well by them personally I think the OP just misread the ad. Also what JAR said is true. Advertising typically will have a certain level of confusion.

Oh the injustice! Next time pay more attention to what you're doing

Question is, did you read the description before purchasing, and did it said the sale is for polished tips?

If you didn't read the description and it didn't stay burnt tips then it one you,
Misleading, Would you say that to a car dealer when I the news paper the car pictured is always the fully loaded model and says " Lease now for XXX" and you get there and its on the base car cause you didn't read the fine print ? Same thing man :/ SUX but same thing

Haha this guy

Link to eBay listing?

I'm going to say that it's super motherfuckery for a company to put pictures of the item when it's not actually the item.
I have actually fallen into that trap. Then I go back, check the description... FUUUUUUU... My fault...


It happens OP, live and learn. Maybe AAM will discount you a set of tips