Aam misleading customers!!!!

Dixnot · 01-26-2015, 03:20 PM

Purchased a refurbished axel back exhaust from aam on eBay, all the pictures showed the actual refurbished pipes WITH the titanium burnt tips on them. Open the package they swapped them with regular polished tips. When I emailed customer service he tells me "we did that to show it as an option, polished tips were in the description. If you would like to purchase them it will be an extra $79." So congrats to them for misleading customers and tricking me into giving them my money. Will be the last time I buy from this company and hope a few of you follow suit.

The description reads on eBay "includes 4" polished tips"

If it would have read includes 4 inch stainless polish tips then maybe I would say okay but the word polished could mean they just cleaned them up because they refurbish. How about putting also (does not come with burnt tips) in my opinion it was a **** move and I recived a short **** email from them. " I have a screen shot to prove it says "includes 4" polished tips". That's customer service of a high school kid selling something on eBay. Imo

zeexu · 01-26-2015, 03:27 PM

Dont see how thats misleading when if it truly does say polished tips were in the description. Link to the buy page?

dP3NGU1N · 01-26-2015, 03:34 PM

Yeah, really don't think you were mislead. Sounds like you didn't ******* read the description. That's on you, not them.

I used to sell **** on ebay. People like you are ********.

370Z JT · 01-26-2015, 03:46 PM

That's misleading to me. They should of posted both types of tips to prove their point.

Dixnot · 01-26-2015, 04:10 PM

It is absolutely misleading tell me what was the point of even bothering taking pictures with the burnt tips. You can't tell me that wasn't done on purpose.

COSMO · 01-26-2015, 04:24 PM

Sneaky but one must be careful and ask when in doubt..

JARblue · 01-26-2015, 04:27 PM

Of course it was done on purpose. But if it says polished in the description you have no argument.

Advertising is built on misleading customers. Caveat emptor.

nismo13807 · 01-26-2015, 04:31 PM

^ agree

FPenvy · 01-26-2015, 04:40 PM

Considering I've never heard anyone complain about aam as well as being treated extremely well by them personally I think the OP just misread the ad. Also what JAR said is true. Advertising typically will have a certain level of confusion.

nomodsjk · 01-26-2015, 04:41 PM

Oh the injustice! Next time pay more attention to what you're doing

Zbrah · 01-26-2015, 04:46 PM

Question is, did you read the description before purchasing, and did it said the sale is for polished tips?

ANMVQ · 01-26-2015, 06:56 PM

If you didn't read the description and it didn't stay burnt tips then it one you,
Misleading, Would you say that to a car dealer when I the news paper the car pictured is always the fully loaded model and says " Lease now for XXX" and you get there and its on the base car cause you didn't read the fine print ? Same thing man :/ SUX but same thing

01-26-2015, 07:18 PM

Haha this guy

zefaulter · 01-26-2015, 08:04 PM

Link to eBay listing?

DEpointfive0 · 01-26-2015, 08:27 PM

I'm going to say that it's super motherfuckery for a company to put pictures of the item when it's not actually the item.
I have actually fallen into that trap. Then I go back, check the description... FUUUUUUU... My fault...

It happens OP, live and learn. Maybe AAM will discount you a set of tips

01-26-2015, 03:20 PM	#1 (permalink)
Dixnot Base Member Join Date: Aug 2012 Location: bedford Posts: 76 Drives: 09 Banana Rep Power: 13	Aam misleading customers!!!! Purchased a refurbished axel back exhaust from aam on eBay, all the pictures showed the actual refurbished pipes WITH the titanium burnt tips on them. Open the package they swapped them with regular polished tips. When I emailed customer service he tells me "we did that to show it as an option, polished tips were in the description. If you would like to purchase them it will be an extra $79." So congrats to them for misleading customers and tricking me into giving them my money. Will be the last time I buy from this company and hope a few of you follow suit. The description reads on eBay "includes 4" polished tips" If it would have read includes 4 inch stainless polish tips then maybe I would say okay but the word polished could mean they just cleaned them up because they refurbish. How about putting also (does not come with burnt tips) in my opinion it was a ** move and I recived a short ** email from them. " I have a screen shot to prove it says "includes 4" polished tips". That's customer service of a high school kid selling something on eBay. Imo Last edited by Dixnot; 01-26-2015 at 04:28 PM.

01-26-2015, 03:34 PM	#3 (permalink)
dP3NGU1N A True Z Fanatic Join Date: Feb 2011 Location: Irvine Posts: 1,682 Drives: 13 PW sport 6mt Rep Power: 18	Yeah, really don't think you were mislead. Sounds like you didn't ***** read the description. That's on you, not them. I used to sell on ebay. People like you are ******. Leroydsouza, nomodsjk and Joker_J like this. __________________ 35% Hooper Optik \| Takeda Attack CAI \| F.I. HFC \| Hotchkis Sway Bar \| Stillen 24row \| OS Giken Super Lock LSD \| TK Shift Knob \| EVO-R Carbon Diffuser

01-26-2015, 03:46 PM	#4 (permalink)
370Z JT A True Z Fanatic Join Date: Jan 2010 Location: United States Posts: 2,905 Drives: 370Z PW 7AT Rep Power: 378	That's misleading to me. They should of posted both types of tips to prove their point. __________________ Click for My Journal Top Secret \| EVO-R \| Fujimura Auto \| Shine Auto \| Seibon \| MRWorks \| Swift \| SPC \| SSR \| UpRev \| Project Kics \| NST \| Titek \| Eibach \| Nismo \| Whiteline \| Quaife \| Invidia \| Fly1 \| CF Element \| Carbon Signal

01-26-2015, 04:24 PM	#6 (permalink)
COSMO A True Z Fanatic Join Date: Dec 2012 Location: FL Posts: 1,816 Drives: 2012 Touring GTM TT Rep Power: 19	Sneaky but one must be careful and ask when in doubt.. 6spd, blackcherry20 and nismo13807 like this.

01-26-2015, 04:27 PM	#7 (permalink)
JARblue A True Z Fanatic Join Date: Mar 2011 Location: Austin, TX Age: 43 Posts: 36,450 Drives: 11 Z34, 98 E36 M3 Rep Power: 2684440	Of course it was done on purpose. But if it says polished in the description you have no argument. Advertising is built on misleading customers. Caveat emptor. FL 4Motion, 6spd, dP3NGU1N and 7 others like this. __________________ 2011 370Z 6MT Sport Gun Metallic \| ARC \| CJM \| Ecutek \| FI \| Fujimura \| R2C \| SPL \| Stillen \| TWM \| Z1 \| ZSpeed \|

01-26-2015, 03:27 PM	#2 (permalink)
zeexu Base Member Join Date: Jun 2012 Location: NYC Posts: 51 Drives: 12 Nissan 370Z BS AT Rep Power: 13	Dont see how thats misleading when if it truly does say polished tips were in the description. Link to the buy page?

01-26-2015, 04:10 PM	#5 (permalink)
Dixnot Base Member Join Date: Aug 2012 Location: bedford Posts: 76 Drives: 09 Banana Rep Power: 13	It is absolutely misleading tell me what was the point of even bothering taking pictures with the burnt tips. You can't tell me that wasn't done on purpose.

01-26-2015, 04:31 PM	#8 (permalink)
nismo13807 Enthusiast Member Join Date: Jan 2013 Location: Illinois Posts: 340 Drives: 2013 Nismo 370z Rep Power: 3367	^ agree

01-26-2015, 04:41 PM	#10 (permalink)
nomodsjk Premium Member Join Date: Apr 2014 Location: martinsburg wv Posts: 2,073 Drives: 2011 370z MB/7at Rep Power: 19962	Oh the injustice! Next time pay more attention to what you're doing Joker_J likes this.

01-26-2015, 04:46 PM	#11 (permalink)
Zbrah A True Z Fanatic Join Date: May 2013 Location: The370Z.com Posts: 4,956 Drives: 370Z Rep Power: 5452	Question is, did you read the description before purchasing, and did it said the sale is for polished tips?

01-26-2015, 06:56 PM	#12 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	If you didn't read the description and it didn't stay burnt tips then it one you, Misleading, Would you say that to a car dealer when I the news paper the car pictured is always the fully loaded model and says " Lease now for XXX" and you get there and its on the base car cause you didn't read the fine print ? Same thing man :/ SUX but same thing __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

01-26-2015, 07:18 PM	#13 (permalink)
David Parra Guest Posts: n/a	Haha this guy

01-26-2015, 08:04 PM	#14 (permalink)
zefaulter A True Z Fanatic Join Date: Jan 2013 Location: Toronto, Canada Posts: 1,983 Drives: 40th 370Z Rep Power: 27	Link to eBay listing?

01-26-2015, 08:27 PM	#15 (permalink)
DEpointfive0 Premium Member Bitches Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17151	I'm going to say that it's super motherfuckery for a company to put pictures of the item when it's not actually the item. I have actually fallen into that trap. Then I go back, check the description... FUUUUUUU... My fault... It happens OP, live and learn. Maybe AAM will discount you a set of tips kenchan, Pintsize725 and wsarver like this. __________________ Do YOU want to know what/where I got my username from? ( Click to show/hide ) NSFW due to language:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
UAM Customers Build Thread.	Jamaica	Forced Induction	90	04-19-2012 11:24 PM
Thank you to all my customers	bigaudiofanat	Audio & Video	14	11-03-2011 01:57 AM
You know you want me (misleading title ftw)	wdkwang	Other Vehicles	20	04-05-2011 07:29 PM