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Reflections on GTM over the years

Originally Posted by Ill I'll agree with you on that, if people want to have parts of the kit that are already completed and ready to go, they should be

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Old 07-03-2014, 08:57 AM   #11 (permalink)
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Quote:
Originally Posted by Ill View Post
I'll agree with you on that, if people want to have parts of the kit that are already completed and ready to go, they should be able to receive them if they choose. They can't really do anything with half a kit, so what's the harm in giving it to the customers, either way they have to wait for it to be completed and shipped.
that's the thing, they can't deliver! I had this very discussion with Sam about 7-8 weeks ago, expressed my concerns about not having any products yet at all but having paid in full over 1 year ago, I asked to have all of my items shipped to me that were apparently in stock (everything he told me was in stock except for 2x manifolds and some sensor component). I even said I will pay extra for shipping when the manifolds come in, he agree'd to this and asked me to give him 2-3 days to get the picking list organised, 2-3 days went by, I had rang and asked where my shipping tracking number was and he said they aren't going to send the parts anymore as him and his team think it's a bad idea.

that's when I pulled the plug and started my refund.
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