Reflections on GTM over the years

NoLaKrewe · 10-08-2014, 07:38 PM

It isn't hating, it's realistic. You can't honestly expect this community as close knit as it is to sit by and let people defend GTM. Personally I don't think it would be right to new comers to get an idea they're a decent company.

bullitt5897 · 10-08-2014, 07:49 PM

Quote:

Originally Posted by NoLaKrewe

It isn't hating, it's realistic. You can't honestly expect this community as close knit as it is to sit by and let people defend GTM. Personally I don't think it would be right to new comers to get an idea they're a decent company.

Who is defending GTM??? Stop saying people are defending them when obviously everyone is saying they are not.

elperuano · 10-08-2014, 07:53 PM

You say no one is defending said company.....

Do you have any idea how it sounds to everyone when you speak of said company?

NoLaKrewe · 10-08-2014, 07:55 PM

Quote:

Originally Posted by elperuano

You say no one is defending said company.....

Do you have any idea how it sounds to everyone when you speak of said company?

Perception is a bitch right? Everytime he talks in my eyes it sure seems like he's defending them. Maybe I am crazy.

Emares · 10-08-2014, 08:00 PM

Quote:

Originally Posted by bullitt5897

This story does not make sense...

Can you go into more detail of what happened? From what you have posted it sounds as the following happened:

You bought a TT kit and extras (what extras? This could impact your install)
You bought a transmission upgrade

You sent your car in for installation of the TT kit, upgrade of your transmission and installation of extra parts.

After 7 months you were unsatisfied with the progress and requested the car be returned to you.

(There is a gap as to what happened next as apparent in your post quoted above)

From your post I am deducting that Sam uninstalled the kit and transmission and returned you the car.

Based off what you posted Sam only charged you for the initial tear down and install amount of $700... This is the amount you claim he did not refund you and kept. This is completely legitimate as you bought a product and service then cancelled after work began... Most companies would have charged a restocking fee if you bought parts from them. This is the same thing. Now a TT kit install will cost you north of $2k+ Not to mention the install of the upgraded transmission so a $700 fee is a bargain... They could have kept more if they were greedy. I have known shops to keep all the install costs just to penalize the customer.

With all that said: there are a lot of gaps in this story and in order for you to get correct advice or answers you may want to be complete in your story...

I am curious how this really played out... And how Sam took 20k from you... I don't think he actually took 20k from you but rather you are upset over A $700 dispute... Am I correct in my thinking?

I'll try to explain it in more detail.

I was in the GB for the TT kit, when they announced they were taking payments I gave a payment of about 12k for the kit itself, installation, valve body upgrade, oil cooler and transmission cooler.

After about a month I decided I wanted to have my transmission built, so sam too the car to start the job, he told me it would be done in a month (which I knew wasn't going to happen) at this point there still was no sign of the turbo kit. But sam says that by the time the transmission is done the turbo kit will be out and ready for install.

So 8k for the transmission and 12k for the turbo adds up to the 20k.

There was some more parts that I purchased from him but they were all electronics which I got back.

So anyway, this is where the "Gap" happens, it was basically just back and forth calls about what was going on, he claimed the turbo kit would be ready to install next week, next month, every call was a different excuse and same was for the transmission. This went on for MONTHS. After 7 months of him having my car with no turbo kit and the transmission not finished, I lost interest in the car. I told him I didn't want the kit, I knew he couldn't go back on the transmission because I knew they had started that. I wanted a refund on my 12k for the turbo. A month went by and no refund of course, so finally he gave me a day that the transmission would be finished, I had a 4 hour drive to pick it up just to get there and it wasn't finished. He claimed it wasnt fully broken in and he couldn't give me the car. I said screw it and took it, signed some papers, this is where it happened.

He claimed he had told me the turbo kit was on the car, and I had insisted on him removing it. He "Charged" me for the installation, removing it, and a bunch of other bs. Somehow, the 12k had disappeared and I have yet to understand. I didn't receive a turbo kit just like the rest of you guys. I just wanna know where he pulled a turbo kit and installed it over night. The transmission never worked either, shifted like crap. Ended up getting a new tranny and selling the car.

Emares · 10-08-2014, 08:06 PM

Quote:

Originally Posted by DEpointfive0

No idea, just stating what I read from his post. My issue is that I don't know anyone who would just shoulder a 20k loss...

I honestly don't like to think or talk about it. I guess I was just waiting till everyone else spoke about how they've gotten screwed.

NoLaKrewe · 10-08-2014, 08:11 PM

Quote:

Originally Posted by Emares

I'll try to explain it in more detail.

I was in the GB for the TT kit, when they announced they were taking payments I gave a payment of about 12k for the kit itself, installation, valve body upgrade, oil cooler and transmission cooler.

After about a month I decided I wanted to have my transmission built, so sam too the car to start the job, he told me it would be done in a month (which I knew wasn't going to happen) at this point there still was no sign of the turbo kit. But sam says that by the time the transmission is done the turbo kit will be out and ready for install.

So 8k for the transmission and 12k for the turbo adds up to the 20k.

There was some more parts that I purchased from him but they were all electronics which I got back.

So anyway, this is where the "Gap" happens, it was basically just back and forth calls about what was going on, he claimed the turbo kit would be ready to install next week, next month, every call was a different excuse and same was for the transmission. This went on for MONTHS. After 7 months of him having my car with no turbo kit and the transmission not finished, I lost interest in the car. I told him I didn't want the kit, I knew he couldn't go back on the transmission because I knew they had started that. I wanted a refund on my 12k for the turbo. A month went by and no refund of course, so finally he gave me a day that the transmission would be finished, I had a 4 hour drive to pick it up just to get there and it wasn't finished. He claimed it wasnt fully broken in and he couldn't give me the car. I said screw it and took it, signed some papers, this is where it happened.

He claimed he had told me the turbo kit was on the car, and I had insisted on him removing it. He "Charged" me for the installation, removing it, and a bunch of other bs. Somehow, the 12k had disappeared and I have yet to understand. I didn't receive a turbo kit just like the rest of you guys. I just wanna know where he pulled a turbo kit and installed it over night. The transmission never worked either, shifted like crap. Ended up getting a new tranny and selling the car.

Jesus Christ. That's horrible.

bullitt5897 · 10-08-2014, 08:18 PM

If I was defending them I would be making excuses for them... I have made no excuses. However, because I haven't pulled my car and picked up my pitchfork and torch you guys have the perception that I am defending them.

How about I know more of what is going on behind the scenes then most on this forum and I have chosen not to get outraged but to think logically about what has happened. Has Sam made really bad business decisions that many would feel err on the side of unethical... Hell yes... But as you stated perception is a 8itch!!! The forum only has one side of the story. I have multiple sides of the story...

Do I choose to tell you all everything I know? To be bluntly honest "no...". Why should I? What would be gained? Judgement has already been passed in the eyes of many of you without knowing the full story!

That's the problem! Many of you sit behind your keyboards and puff out your chests and claim this or that. But did any of you actually go to the shop? Did you actually research the document posted? Did you perform deep research into the company? Did you talk one on one with employees? Did you talk one on one with locals and customers as well as former employees?

No you didn't... Most of you make judgements from information spewed on this forum whether it be correct or incorrect...

Am I defending GTM? NO! I am simply stating get all the darn facts before you pass judgement... None of you know what is going on right now in the shop. So how can you say for certainty that the shop is doomed???

This thread of information is like: a glass of saltwater from an ocean... The breadth of knowledge of the facts is sooo shallow.

So to end my little rant: get the facts, talk to the multitude of people involved and then take a logical look at the outcomes before passing your holy judgement... OR don't and have fun with your pitchforks and torches. I for one choose to be level headed.

NoLaKrewe · 10-08-2014, 08:27 PM

Quote:

Originally Posted by bullitt5897

If I was defending them I would be making excuses for them... I have made no excuses. However, because I haven't pulled my car and picked up my pitchfork and torch you guys have the perception that I am defending them.

How about I know more of what is going on behind the scenes then most on this forum and I have chosen not to get outraged but to think logically about what has happened. Has Sam made really bad business decisions that many would feel err on the side of unethical... Hell yes... But as you stated perception is a 8itch!!! The forum only has one side of the story. I have multiple sides of the story...

Do I choose to tell you all everything I know? To be bluntly honest "no...". Why should I? What would be gained? Judgement has already been passed in the eyes of many of you without knowing the full story!

That's the problem! Many of you sit behind your keyboards and puff out your chests and claim this or that. But did any of you actually go to the shop? Did you actually research the document posted? Did you perform deep research into the company? Did you talk one on one with employees? Did you talk one on one with locals and customers as well as former employees?

No you didn't... Most of you make judgements from information spewed on this forum whether it be correct or incorrect...

Am I defending GTM? NO! I am simply stating get all the darn facts before you pass judgement... None of you know what is going on right now in the shop. So how can you say for certainty that the shop is doomed???

This thread of information is like: a glass of saltwater from an ocean... The breadth of knowledge of the facts is sooo shallow.

So to end my little rant: get the facts, talk to the multitude of people involved and then take a logical look at the outcomes before passing your holy judgement... OR don't and have fun with your pitchforks and torches. I for one choose to be level headed.

Or the business could provide the product people paid for. Try not paying your drug dealer or poker debt of 20k. LoL. Shoot, try not paying a bank loan of 20k back. They'll take everything you own and kick your kids out the house you're living in.

bullitt5897 · 10-08-2014, 08:41 PM

I am not arguing that point at all. The money is owed to the customer... Said and done no argument or excuse there.

bullitt5897 · 10-08-2014, 08:44 PM

Personally I would have offered to send him another kit if the GB fell through maybe a stage 2 tt kit or something as an upgraded system free of charge. But that's just me... I did that for a few customers with UAM... I would rather a customer run my product and be happy they got a deal and a product...

elperuano · 10-08-2014, 08:54 PM

Lol. Hey "OG", did u read what Mike from said company had to say? That answers all the questions you asked. We didn't have to go to said company or deep research anything (the hell would we HAVE to do that anyway? Any good business wouldn't require that bullchit) because one of his top ex-employees stated what we ALL knew. Did you work there, or does he have so much of ur money tied up in your project you're just trying to sugar coat your side of the story. Just wondering are you the owner of the mythical 1k hp Z? If so then it would make TOTAL sense of what you're trying to do here.
What you call us doing with "pitchforks" is just the community calling it as we see it. A top ex employee already stated how said company runs and we have more than enough real life member experience of how they were screwed. Pitchfork my @ss. There's nothing more to add other than its truly sad what your choice of words were about said company, especially coming from a "OG"

bullitt5897 · 10-08-2014, 09:28 PM

Quote:

Originally Posted by elperuano

Lol. Hey "OG", did u read what Mike from said company had to say? That answers all the questions you asked. We didn't have to go to said company or deep research anything (the hell would we HAVE to do that anyway? Any good business wouldn't require that bullchit) because one of his top ex-employees stated what we ALL knew. Did you work there, or does he have so much of ur money tied up in your project you're just trying to sugar coat your side of the story. Just wondering are you the owner of the mythical 1k hp Z? If so then it would make TOTAL sense of what you're trying to do here.
What you call us doing with "pitchforks" is just the community calling it as we see it. A top ex employee already stated how said company runs and we have more than enough real life member experience of how they were screwed. Pitchfork my @ss. There's nothing more to add other than its truly sad what your choice of words were about said company, especially coming from a "OG"

Ok first of all I had and still do the ability to pull my car at any time. I however, choose to allow them to finish the car.

Sugar coating lol don't make me laugh...

I read Mike's responses and even spent time with him last Saturday. So yeah I know what and why he said it. He confirms the bad decision dealings that Sam had made... I confirmed that as well. I chose not to go into details cause it had already been posted. No one and I repeat myself no one is downplaying or mitigating that bad business decisions were made and that customers paid the brunt force of the mistakes made. This is the true tragedy of what has happened. I just choose not to go witch hunting as the moderators have already stopped the bleeding in our community. Sam will now have to work his way into the trust fold here.

Yeah I am one of the original OG's and no I am not sugar coating anything. What else can be said about the issue but to regurgitate what others already have?

I simply came in here to give an update and to inform those with projects and money owed that GTM was working to rectify the issues. But hey if you want to consider that defending a company then hell I couldn't convince you that snow is white...

With that said I am done. I gave my update... GTM is working to make things right which says a good bit considering the amount of work and owed money ahead of them. Ill is a prime example of them trying to get things finished and corrected but hey I'm just cheerleading over here... Sarcasm...

NoLaKrewe · 10-08-2014, 09:35 PM

Well hopefully Sam never makes his way back into this community or any other one for that matter. Considering the complaints here and various other forums, he doesn't deserve the business.

Dcocci · 10-08-2014, 10:35 PM

Working to make things right says NOTHING until things are actually right. I'm sure they're working on making their turbo kits right too, you know? Just my .02

10-08-2014, 07:38 PM	#496 (permalink)
NoLaKrewe Enthusiast Member Join Date: Jun 2014 Location: NoLa Posts: 469 Drives: 2011 FJ//2015 370z Rep Power: 13	It isn't hating, it's realistic. You can't honestly expect this community as close knit as it is to sit by and let people defend GTM. Personally I don't think it would be right to new comers to get an idea they're a decent company. __________________ Starting a NoLa Z club https://www.facebook.com/groups/TheBigeZClub/ The struggle will be real!

10-08-2014, 07:53 PM	#498 (permalink)
elperuano A True Z Fanatic Join Date: Oct 2011 Location: Southwest FL Posts: 1,374 Drives: G37S Rep Power: 29	You say no one is defending said company..... Do you have any idea how it sounds to everyone when you speak of said company? NoLaKrewe likes this.

10-08-2014, 08:18 PM	#503 (permalink)
bullitt5897 Premium Member Join Date: Jan 2009 Location: North GA Posts: 6,831 Drives: Twin Turbo Z34 Rep Power: 3683	If I was defending them I would be making excuses for them... I have made no excuses. However, because I haven't pulled my car and picked up my pitchfork and torch you guys have the perception that I am defending them. How about I know more of what is going on behind the scenes then most on this forum and I have chosen not to get outraged but to think logically about what has happened. Has Sam made really bad business decisions that many would feel err on the side of unethical... Hell yes... But as you stated perception is a 8itch!!! The forum only has one side of the story. I have multiple sides of the story... Do I choose to tell you all everything I know? To be bluntly honest "no...". Why should I? What would be gained? Judgement has already been passed in the eyes of many of you without knowing the full story! That's the problem! Many of you sit behind your keyboards and puff out your chests and claim this or that. But did any of you actually go to the shop? Did you actually research the document posted? Did you perform deep research into the company? Did you talk one on one with employees? Did you talk one on one with locals and customers as well as former employees? No you didn't... Most of you make judgements from information spewed on this forum whether it be correct or incorrect... Am I defending GTM? NO! I am simply stating get all the darn facts before you pass judgement... None of you know what is going on right now in the shop. So how can you say for certainty that the shop is doomed??? This thread of information is like: a glass of saltwater from an ocean... The breadth of knowledge of the facts is sooo shallow. So to end my little rant: get the facts, talk to the multitude of people involved and then take a logical look at the outcomes before passing your holy judgement... OR don't and have fun with your pitchforks and torches. I for one choose to be level headed. zguynate likes this. __________________ *Shop Cars: 2013 318whp Nismo VspecII 370z SOLD, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054*

10-08-2014, 08:41 PM	#505 (permalink)
bullitt5897 Premium Member Join Date: Jan 2009 Location: North GA Posts: 6,831 Drives: Twin Turbo Z34 Rep Power: 3683	I am not arguing that point at all. The money is owed to the customer... Said and done no argument or excuse there. __________________ *Shop Cars: 2013 318whp Nismo VspecII 370z SOLD, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054*

10-08-2014, 08:44 PM	#506 (permalink)
bullitt5897 Premium Member Join Date: Jan 2009 Location: North GA Posts: 6,831 Drives: Twin Turbo Z34 Rep Power: 3683	Personally I would have offered to send him another kit if the GB fell through maybe a stage 2 tt kit or something as an upgraded system free of charge. But that's just me... I did that for a few customers with UAM... I would rather a customer run my product and be happy they got a deal and a product... __________________ *Shop Cars: 2013 318whp Nismo VspecII 370z SOLD, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054*

10-08-2014, 08:54 PM	#507 (permalink)
elperuano A True Z Fanatic Join Date: Oct 2011 Location: Southwest FL Posts: 1,374 Drives: G37S Rep Power: 29	Lol. Hey "OG", did u read what Mike from said company had to say? That answers all the questions you asked. We didn't have to go to said company or deep research anything (the hell would we HAVE to do that anyway? Any good business wouldn't require that bullchit) because one of his top ex-employees stated what we ALL knew. Did you work there, or does he have so much of ur money tied up in your project you're just trying to sugar coat your side of the story. Just wondering are you the owner of the mythical 1k hp Z? If so then it would make TOTAL sense of what you're trying to do here. What you call us doing with "pitchforks" is just the community calling it as we see it. A top ex employee already stated how said company runs and we have more than enough real life member experience of how they were screwed. Pitchfork my @ss. There's nothing more to add other than its truly sad what your choice of words were about said company, especially coming from a "OG" dspiel, Chuck33079, COSMO and 1 others like this.

10-08-2014, 09:35 PM	#509 (permalink)
NoLaKrewe Enthusiast Member Join Date: Jun 2014 Location: NoLa Posts: 469 Drives: 2011 FJ//2015 370z Rep Power: 13	Well hopefully Sam never makes his way back into this community or any other one for that matter. Considering the complaints here and various other forums, he doesn't deserve the business. __________________ Starting a NoLa Z club https://www.facebook.com/groups/TheBigeZClub/ The struggle will be real!

10-08-2014, 10:35 PM	#510 (permalink)
Dcocci Base Member Join Date: Sep 2014 Location: Santa Barbara, CA Posts: 215 Drives: 2014 370z black 6spd Rep Power: 11	Working to make things right says NOTHING until things are actually right. I'm sure they're working on making their turbo kits right too, you know? Just my .02 NoLaKrewe likes this.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Reflections on the windshield grrr...	winnre	Exterior & Interior	20	01-05-2014 03:53 AM
1st car in 7 years	acidwarped	New Nismo 370Z Owner	12	11-14-2013 10:42 PM
3 Years Later......	FLA-SVT	New Forum Member	8	06-06-2012 12:46 AM
Netflix: An Explanation and Some Reflections	theDreamer	The Lounge (Off Topic)	36	10-11-2011 03:10 PM