What's with all these vendors screwing the z community?

That funny right there. :icon18:

Tow truck just delivered my Z, what a sad sight.

1:15AM here but can't sleep! sorry to hear about your car mate, really sucks after all you have gone through so far, hope you get it sorted soon and actually get to enjoy it!

I agree with the going forced induction being a risk factor, however a motor shouldn't give within 2 weeks. Let's say hypothetically the motor had problems prior to them touching it. How many other VQs that were in their possession clunked? We're they “1 and 100" too?

There should always be a strong recommendation of doing a compression and leak down test anytime you're making major changes to the engine that will cause more strain on the internals. Both parties should know of this and if the person who owns the vehicle is not aware of these tests then the shop sure as hell should take the responsibility and time to let the customer know of possible complications before taking someone's money and saying, "Not our fault, but I'll give you a deal on a built motor."

People install these kits left and right with no mechanical experience, and these guys can't? What are we paying for ? If shop rate is around 100 bucks an hour you better know what you're doing. And it's not like we are reinventing the wheel here. Each kit bolts right on! This is brutal and pretty much what we are all worried about when we get our car back from a shop.

THIS ^^^

If it wasn't running correctly when I picked it up they should have never given it to me. PERIOD. I had waited forever but not so long that I wanted it back half-azz. All the charts and graphs will not explain this. Can anyone explain the dyno graph he gave me and the questions I have about it?

Sucky situation and I feel for you. But if the dyno said 400tq, all the supercharger builds say thats around 12 psi to get that result, not 8psi. I get the feeling something was not being measured right and ended up causing the end failure.

This is really getting out of hand and creating a lot of drama over something we know nothing about. I like how people bash or accuse a shop with out considering the facts.

We did run into some issues with this kit. For starters it doesn't fit a 2013 370z like GTM says it does. However we a few minor adjustments and all was well. On the oil filter kit was moving to a different spot and making one extra hose longer and that's it.

The first time we had it on the dyno it made low power and found out it was oversized couplers creating a boost leak. Redyno'ed the car with with my tuner and another Business owner from Turbo Toys and the car hit 11psi and made the power. We have actual data logs from the car that can back that up. At the time we had no Ideal that BOV was on its way out. So, the car was tuned on a bad BOV. I have no reasons to adjust the HP numbers on my dyno. Do you really think I would have wasted my time to call him and tell him the low numbers the first time. really? The logs show mass air voltage and you can calculate from there how much boost the car was making.

The customer returned to the shop a day later and we found that the BOV was seized up. We work on the car for another 3 hours removing the BOV polishing it adding lube to it. We managed to hit 10psi in the parking lot once and it failed again.

I called Marti at Turbosmart for a warranty exchange, setup the exchange at revworks and the all customer had to do was just show up. This was done while the customer standing next to me while I was making the calls. This not my product nor did I make the supercharger kit. Sam at GTM did not lift a finger to help.

However, Rev Works decided to charge him a DIAG fee when I made it clear what the issue was.
With the BOV installed it made a big difference in performance and in sound. Which mean it was going to need a touch up in the tune and I told him to bring it in i would take care of it for free.

On Tuesday customer calls me and tells me the bad news. The first words out his mouth was the car is perfect so it has to be the tune! So, yes i went on the defensive side because our track record with Z's & G's are 100% non failure rate. In fact we get accused of not making it aggressive enough. None of our single turbo kits have ever blown up nor have any other boosted car we have built blown up. Take that back,there was this Fox body mustang that lifted the heads.

However, I'm prepared to work out a great deal. My offer is to you, tear down the engine & rebuild it. I eat 75% of the labor and you cover the parts and machine work.

Lol damn, that's a pretty good deal.

Very sorry to see this occurred. GL with everything and I wish you the best.

The most PSI I have personally seen the car make is 9psi for less than a brief moment. Apparently VSR is the only ones who have seen this, all is hearsay so take it for what it's worth. If it made 11psi during when it was redyno'd it would have made it when the new BPV was replaced. It didn't.

Once again, when it supposedly hit 10psi 'in the parking lot' nobody but VSR saw it, I was in the shop waiting for them to come back.

BPV was nobody's fault. I paid for a new one for the promise that it would be sent back to TurboSmart and I would get my money back.

I NEVER said the car was perfect...OMG Are you serious?? Don't put words into my mouth. It wasn't making ANY difference in boost when the new BPV was installed and the power difference was MINIMAL at best. The only two things I could point to were the charger itself and the tune so I called Bobby and told him I wanted another tune. He agreed and we set it up for Tuesday.

After Bobby found out how much of a PITA this install was I felt he just wanted me to pick the car up after the 408hp dyno pull and I had to convince him there was more in it and that's when he brought in the tuner on a Saturday to see what could be done. If it isn't one of his single turbo installs he doesn't want anything to do with it. All he had to do is tell me over the phone when I first contacted him that he had no interest in the install and all of this would have been avoided. He got frustrated with the install and was burning hours trying to fix it and wanted the car gone from his garage, PERIOD.

Until a root cause is identified, we still cannot point fingers just yet...We do feel your frustration, however,we have seen Bobby and his crew turn out some nice products, so Im in for failure results. If the other shop took the oil pan off they should have some indication as to what happened.

:tup:Honestly without even looking at the motor this sounds like a loosing proposition for you. This is a pretty generous offer since you have no idea if the motor was abused or if something failed internally that has nothing to do with the install.

Props to you for stepping up to the plate.

This is a bird in the hand. I highly suggest you work with a guy that is willing to cut you a massive break in order to remedy the situation. It's win-win. Good for the shop and good for you. God knows you are frustrated, and for good reason, but it's time to think about the way out of the mess rather than how mad you are to be in it.

Good luck man. Hope your car is back up and running soon. I have definitely suffered through the going forced induction experience, and had to pay about double what I originally budgeted to get there. But in the end, I am happy to have been rescued by good shops and good people.

Yeah...and I'm so sure that he'll admit fault if the motor tells the story. If a surgeon left an instrument in your body during surgery would you want him to put you back under and go get it? Sounds like a good deal to the people who arn't affected with this or similar situations, not to me. Only a fool would go back and ask for more and pay for it.