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Originally Posted by jwick There could be legal reasons as a former employee he cannot speak with current customers of VSR. After speaking to vortex I can safely assume that
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04-14-2015, 05:28 PM
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#1 (permalink) | |
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Track Member
Join Date: Dec 2009
Location: NYC
Posts: 814
Drives: 350z HR , Nismo 370z
Rep Power: 17  |
Quote:
In one phone call with the GM at vortex I got a large number of my questions answered, a timeline given and even had to fill them in on details that Bobby didn't let them in on about my car after I emailed him and texted him about it a bunch of times. Before I sent him the initial deposit he called me many times to cover stuff about the kit. After that I got no calls unless I called him. Not saying he's a bad guy, but this is business and I don't sugarcoat anything when it comes to customer service. If I put my faith in you, give you my money and let you touch my car you need to understand that communication is vital and there is no excuse to justify leaving a customer in the dark, which is what I feel like. Other than that, I can't wait to get my car back and have some fun with the new power. Edit - sorry midnight for ranting on your thread ! Last edited by jaytirbhaw; 04-14-2015 at 05:33 PM. |
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04-14-2015, 05:37 PM
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#3 (permalink) | |
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A True Z Fanatic
 
Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
Rep Power: 29539  |
Quote:
 Seriously? Wow. Dude, that sucks.
__________________
2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent |
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04-14-2015, 05:39 PM
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#5 (permalink) | |
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A True Z Fanatic
Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
Rep Power: 29539 |
Quote:
__________________
2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent |
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04-14-2015, 06:07 PM
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#6 (permalink) | |
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A True Z Fanatic
 
Join Date: Dec 2012
Location: FL
Posts: 1,816
Drives: 2012 Touring GTM TT
Rep Power: 20 |
I heard you were waiting because you did not have the money to have your car fixed so lets be honest now.. You paid for the parts and they weren't going to charge anything for the labor. You can't expect people to work when their not getting paid and besides boosting your dailey driver isn't the smartest thing to do because with forced induction **** always happens and you have to be prepared for that..
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Last edited by COSMO; 04-14-2015 at 06:11 PM. |
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04-14-2015, 06:26 PM
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#7 (permalink) | |
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Enthusiast Member
Join Date: Mar 2013
Location: Central Florida
Posts: 457
Drives: 2013 GM 6MT
Rep Power: 15 |
Quote:
Are you f@king kidding me ??? Bobby wanted money to cover parts and THAT'S what he got. He's never asked for another dime since so I don't know just where the f@ck you get your info from. And just to get your facts straight I'm paying 25% labor to cover the tech's wages per Bobby, I have an estimate to prove it. If you can't run your gator and tell the truth then STFU !!! |
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