GTM SC Intake tube
 

Since I ordered my Sc kit a long time ago, took 7 months to arive and when it showed up the passenger side intake tube came damaged. Kit was installed in May of 2013 and I am still waiting for them to replace the part. So if GTM is reading this, yes I realize that you have my money already and can treat my like I don't exist, I get that. But get your **** together, I just want my one part. It should not take EIGHT months to get what is probably an off the shelf part for you guys. C'mon
end rant.

PS if anyone has the passenger side intake tube off the GTM Stage 2 SC kit I would be interested.

You must have the patience of a rock if you waited 8 months for a intake tube. Wow.
If gtm can't get customer service right, it's a sinking ship no matter how good the products they make. I just hope people are aware of this.

I'm LOL'ing not at you and your situation but at how it's becoming relevant of how GTM does business

Sent with TapAhoe

i have a twin?


also OP GTM has a horrible rep with customer service and massive wait times. some people get lucky but not many.....at all.

I'm sure my buddy BlackandOrange could comment on how long he has been waiting for his twin turbo kit… Told me he's scared of trying to get a refund on the deposit because he thinks GTM will just keep it.

I'm really sorry you guys have to go through this. I was going to buy a GTM SC from this guy Martin but decided not to go through with the main reason that I don't want to deal with GTM

Sent with TapAhoe

Yeah I advise against it. I don't care if anyone gets cranky about me bad mouthing them. The installers of the kit had a helluva time dealing with them, said trying to get any info for tuning was harder than getting a teenager to work a menial job. They even had to fight to get install instructions.

Sorry to hear about your issues OP...but maybe their customers are not calling during the "bona fide business hours"? Apparently they do have a "phone number, e-mail address and fax number". Yes I just :stirthepot:

On a more serious note, drive up with Kelby in the spring for the tuning session here in Edmonton, and get a new pipe built while you are here.

That's tempting, need it to match the other pipe so I can have them powder coated colour matched to the paint… At least there is a Canadian company giving the others a run for their money.

It wasn't this bad before the MHI debacle. That seems to be taking all their time and energy. It was never great, but this is a new low for them.

Just don't ask them for a refund.......:stirthepot:

Very sorry to hear that OP. This is getting ridiculous,,:shakes head:

Reading stories like yours really puts people off who want to go FI.

Don't get me wrong, FI is awesome… I'm just saying DO NOT CHOOSE GTM.

This is the real sad part.

If I had to do it over again I think I definitely would have went with Boosted Performance, or the Stillen kit.