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GTM Performance Engineering: MHI Twin Turbo Official Release

Originally Posted by elperuano Good slew of updates? What were the updates???? Still waiting .... PATIENTLY

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Old 02-11-2014, 02:53 PM   #2866 (permalink)
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Quote:
Originally Posted by elperuano View Post
Good slew of updates? What were the updates????
Still waiting .... PATIENTLY
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Old 02-11-2014, 05:15 PM   #2867 (permalink)
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Simple. In two weeks you will hear rough shipping dates which is months from then.

Same exact thing I heard four times. Course mine were post to be shipped out twice in less than two weeks. Then three times I heard in 48 hours. Nope, never happened. After he said I'll show you what I'm about. Lol. " I'm the man" " I'll blow your mind away with what I'm going to do" HA!
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Old 02-11-2014, 05:19 PM   #2868 (permalink)
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Old 02-11-2014, 08:33 PM   #2869 (permalink)
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update on my situation, still no refund... still waiting, and not patient anymore...
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Old 02-11-2014, 08:57 PM   #2870 (permalink)
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SMH have they contacted you in anyway?


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Old 02-11-2014, 09:05 PM   #2871 (permalink)
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i have spoke with sam a few times, he just keeps saying he will look into it, and get it done as quickly as possible. all he has to do is send me a check for my refund, so i don't see what is taking so long. i guess i will just keep calling him.
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Old 02-12-2014, 02:41 AM   #2872 (permalink)
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I feel everyone's grief that's trying to get a refund..

GL, be persistent!
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Old 02-12-2014, 03:45 AM   #2873 (permalink)
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I understand that many of you have had a bad experience with inaccurate shipping times and I apologize for that but I cannot change the past.

All we can do now is correct things moving forward, learn from our mistakes, and make things better - we are still human as well

Many of you have said that customer service needs to improve, and we agree with you 100% which is why I am here. Right now our #1 priority is to get everyone their turbo kits ASAP.

Once we have a concrete shipping date I will post it, I am not going to post a shipping date that is going to come and go, I hope our customers can understand this.

We thank everyone for being patient and we are trying to make the best out of a bad situation and do the right thing for all our customers.

-George
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