GTM Performance Engineering: MHI Twin Turbo Official Release

elperuano

Dzel

LOL this is the only reason this thread is still alive. How many are going for the GTX upgrade?

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Nixlimited

I did.

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Dzel

Question is Are? LOL

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DEpointfive0

It's like mind blowing that people are getting pissed of on the forum and pissed they don't get replies from GTM.

I just called them. Sam picked up after the 2nd or 3rd ring. Very nice, polite, understanding of peoples' frustrations with them.

Guys, (and I know some of you have done it) but pick up the phone and just call them... I did also ask and suggest that Sam gives some sort of update, anything would ease or minds more than silence.
Just don't be lazy as the consumer, just give them a call

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puckshaw

I wish it was that simple.

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>>>>>BP Build Thread<<<<<

Mkai0

It's never a problem to get a hold of Sam. I think many on the forum are getting upset because this is where the group buy started and the hub for information so to speak. Many questions could easily be answered to the masses instead of everyone calling and asking GTM the same questions. Others like myself are getting frustrated waiting for refunds.

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DEpointfive0

I understand. But at the same time if people called they'd at least get their answers. And if you want to yell at the guy, you can yell at him instead of just hoping for a reply.

I'm just putting it out there that if you're sick and tired of not getting a reply HERE. You CAN call and actually get the answer. Hell. If you want. PM me what you want to know and I'll call. I don't mind.

Sorry if I went off topic Trips, I'm just trying to help a little.

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Mkai0

Thanks for the offer, but I've been calling GTM everyday about my refund. I openly share info that I would like to know if I am purchasing a product. Are you paid in full?

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DEpointfive0

I openly cannot afford... Well I can, but I just don't want to afford upkeep on a TT auto, lol.

I've just pushed a few into this kit. They are fully paid. And I feel bad because if they had gone SC their car would've been done by now. And I actually called in reference another product because a member here is too fúcking dumb to call them.

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Mkai0

I hear you man. I just decided to keep my SC for now and take care of other priorities first. I guess we all have that one friend that doesn't speak up. It's a good thing you are helping him. Live and learn I guess..

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Dzel

I think your getting people more pissed than helping, knowing that they are willing to talk to you in 2 to 3 rings and others waiting on their refunds can't get a hold of him at all.

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megalapagas

Speaking about refunds, that IS true though sam does answer on 2 or 3 rings although my patience is running Super Thin I've been waiting for my refund for the past 2 months. I kept my patience thinking to myself they are a big company and plus its holidays but like I said patience is thin and I will wait until next week to see if I receive my refund via mail if not another phone call but its ridiculous. . .

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elperuano

No consumer here is lazy. They purchased this kit months in advance. Not sure how many lazy people can afford to do that. This thread wasn't created by them. It was created by the vendor. It should be their obligation to update and give info on what they created.
As a consumer I would be more worried about them giving me the info rather than me having to hunt them down for simple information that the other vendors have no problem doing.

Consumers work hard for their money. They shouldn't have to work hard for simple info that the SELLER should easily be able to give. You should hold the people holding YOUR money accountable and not the people who just dropped lots of money on this.

Also I believe a fellow former buyer tried the "just call em" tactic until they stopped picking up the phone.

Dzel

Nicely said el! Very nicely said. I'll like to add that some of us did get our money back but the events, time, trust that the wife puts in your hands to embrace your hobby and money lost. Makes me want to make sure YOU the consumer are treated fairly.

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