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read the following completely...in the last paragraph it CLEARLY STATES THIS IS EXCLUSIVELY IN HOUSE BUILD. ANYTHING related to this thread and customer service is between VSR and 370 ONLY regardless of what anyone believes about business 101 or customer service. S&R 350z / 370z / G35 / G37 HR Single Turbo Kit Thank you very much |
You decided to chime in with some halfass explanation thet they're busy working on other cars, and that it probably wasn't an expensive enough build to warrant their full attention. It's obviously not "exclusively in house" if they're shipping a kit to the OP, now is it? They sold him a product and took his money. It's not unreasonable for him to expect the actual product to arrive at some point. You think this is ok for a business. I completely disagree.
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All this being said, I wonder what the comments here are gonna be if this kit puts up 550+ RWHP? Will it THEN have been worth the wait? The unsatisfactory customer service? Will others then BEG VSR to ship kits although it's listed as an IN HOUSE EXCLUSIVE? We'll have to wait and see won't we. |
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as to business practices for big profit...I wonder if Chip Foose still repairs door dings and sprays basic acrylic paints?
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Ok, guy. You win. I focused too much on the whole "pay someone for something and only get a tiny part of it" part. It obviously wasn't supposed to take six months, because if it was the OP would not be surprised by it.
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Lol this guy is hilarious. No wonder nothing amazes me anymore.
Seems like he works for the shop or has some affiliation with the shop. The response are absolutely hilarious. |
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I would have gotten a refund a long time ago. Sounds like they're just yanking your chain bro
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I may be a bit more patient having gone thru a custom motorcycle phase and yes having been burned by both wait time and quality concerns. I'd also like to state that economics 101 trumps business 101 EVERY TIME. Supply and demand. If I have it and you want it bad enough, I can treat you like a hooker and you'll still bring me your money.
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The customer is our first priority and has been kept in the loop. The kit was held up by the fabricator. Since the 370z application started to pick up, we needed to make jigs for all of the piping for orders to be shipped. Usually we do everything with the car here. Initially we used a outside fabricator and then recently completed the process of bringing on a inhouse fabricator. A few more parts from the powdercoater and he will have all of his stuff. The owner of VSR has even arranged to fly out personally to help with the install.
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Just wanted to say good, bad or ugly I appreciate the input from the FI community here in this forum. Before, I knew little to nothing about SC, TT, Single Turbo or whatever for the Z. But i've learned so much in such a short time. Thanks guys!
Getting so close to my (Polished) Stillen Supercharger/Headers and Berk HFC's!!! :excited::excited::excited: I feel like it's 1997 again and I'm about to get Goldeneye 007 from the video game store :icon17: We have a couple of Viper V12s here in Fargo, and quite a few Cobras licking their chops - anxious to see what the Z is capable of! So ready for this! #ProjectSnakeEater179 |
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People's bad experiences never spook me away because the lobotomy I got prevents such things :tup: and quiets the voices :icon17: I was just trying to credit you guys for your contributions. |
For about the same cost as the Stillen, gtm's mhi turbo kit will be a better performer. Stillens kit is by far the worst option for fi on a 370. There's hours of reading here on why. I won't derail this thread into a stillen vs the world anymore. But do some more research. Unless you need a CARB cert, there's no reason to go stillen.
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