S&R

G37Sam · 08-20-2012, 03:21 AM

Amen! I can't believe an incompetent salesman almost ruined such a great reputation.

gbrettin · 08-20-2012, 11:28 AM

Quote:

Originally Posted by SRperformance

I would like to start off by apologizing for the lack of communication of my new sales person. I saw your intake come in and asked him about it and he said I got it. Our fab guy has been super busy. Plus we are moving to a new 15000sqft facility so whole shop is upside down. Again there are no excuses and I admit fault here. There will be no charge for your intake.
You can ask Tim & Mike I'm a straight shooter and for now on just deal with me I'm the owner Bobby. I will deal with my salesperson. Again I'm Sorry

Big thumbs up to S&R making this right. I know where my turbo is going to be done in the future.

ANMVQ · 08-20-2012, 11:47 AM

Just spoke to Bobby, fun up front guys , We talked a bunch about the Stillen kit and how stong the VQ block is for WHP.. Great guy,

Glokwork · 08-20-2012, 11:47 AM

Quote:

Originally Posted by ANMVQ

Just spoke to Bobby, fun up front guys , We talked a bunch about the Stillen kit and how stong the VQ block is for WHP.. Great guy,

Is bob the salesman you were dealing with?

ANMVQ · 08-20-2012, 12:05 PM

No the owner, He told me to only deal with him going forward,

Isamu · 08-20-2012, 01:41 PM

Quote:

Originally Posted by ANMVQ

No the owner, He told me to only deal with him going forward,

Glokwork · 08-20-2012, 01:46 PM

Yes I know that but I'm talking about originally. Was bob the guy that screwed up the intake situation?

Isamu · 08-20-2012, 01:48 PM

Quote:

Originally Posted by Glokwork

Yes I know that but I'm talking about originally. Was bob the guy that screwed up the intake situation?

I would assume it was Jose

ANMVQ · 08-20-2012, 03:07 PM

Quote:

Originally Posted by Glokwork

Yes I know that but I'm talking about originally. Was bob the guy that screwed up the intake situation?

Oh sorry man, He was not, Was the sales guy.

ANMVQ · 08-25-2012, 12:37 PM

Ok really glad we left this open, So we know Bobby stepped up and said he would make things right. . . ??? So I had to call again 3 times to get the tracking #, Yes I understand they are busy moving but someone can not pick up the phone for 30 seconfs and give me the trax #? So I finally get it, the dealer gets the intake like they said OVN( Wend), I get excited to see it, The tech calls me and says" Look man you have to come see this thing before I put it on"? Ok thats not good since the dealer is like 35-40 mins from me, So I get out there(today) and look at it AN REALLY MAN, I'm supposed to put that on my car?? The intake welds look like crap, There is a crack in the intake, The MAF's are off center and have gaps on the inside, one of the welds have a HUGE hump in it, There is no way this is going on the car, Then to top it all off they did not send me MY STILLEN intake I sent them to trace, An I have to use the one I bought from Stillen that they where going to take back..So regaurdless I spent $170 on a paper weight( S&R's intake_.. BTW I called them 4 times this morning to try to talk to them before I put this up here but no on picked up,

The only good this is the Impeller on the sc, Pics are below of everything. I know guys on here said Bobby is a good guy, He maybe but the people he is trusting to do things are suspect at best.. The intake looks like it was rushed and looks like is SHOULD BE FREE, terriable

hindi1973 · 08-25-2012, 01:08 PM

Am sorry abt that , it makes u think twice who to deal with now

SharpByCoop · 08-25-2012, 05:25 PM

This thread has been painful. From all ends. Truth is, that piece looks OK to run. For $170 that's a LOT of work. No it ain't perfect, but it arrived on time, and it's handcrafted.

There is no 'crack' in the intake. The joint was welded fully on the other side.

Looks: As a past tech, I've seen the prettiest parts run like crap, and ham and egg contraptions set records. It depends.

I feel your disappointment, but I'm not convinced S&R did you wrong.

ANMVQ: You don't need to agree.

Coop

ANMVQ · 08-25-2012, 06:10 PM

Hey Coop thanx man, For the info, I is fully welded on the but there is a gap between the two peices, I mean trust me I did not expect it to be "perfect" Because it is the first one. But I have had parts customed before," Air intake for my old EVO 8" Bill at DSG made it for me and I was the only one to ever run it, An it looked 100% better than this, The things that really bug me are the spaces on the inside where the MAF's would sit, the gap where the 2 arms meet and the huge mound of a weld, The interior of the intake should be smooth no? Imperfections will cause turbulence wont they? Plus on the outside the MAF housing are slanted? So the MAF would sit slanted on the pipe , Wont that affect the air readings? Things I want to understand. I know being the first and having this made "Special " for you or your car take time and can be a trial and error , But it just seems this went off from the start. Like I said before I'm sure Bobby is great, But some otheres have to help him out.

Isamu · 08-25-2012, 07:36 PM

have you called Bobby?

and im with coop on this one... report back once it's installed

JMac88 · 08-25-2012, 11:18 PM

Quote:

Originally Posted by Isamu

have you called Bobby?

and im with coop on this one... report back once it's installed

Can you post a picture of your Maf housing or the inside of your charge pipe? Bet it looks nothing like that. Because he has a stillen kit he is supposed to accept sub par standards?

ANMVQ, just wait a few more weeks. I guarantee you will be happy with the solution coming if everything works out.

08-20-2012, 03:21 AM	#31 (permalink)
G37Sam A True Z Fanatic Join Date: Dec 2008 Location: Dubai, UAE Posts: 1,507 Drives: RB'd G37 Rep Power: 20	Amen! I can't believe an incompetent salesman almost ruined such a great reputation. __________________ '14 Viper GTS '08 RB'd G37S - Sold

08-20-2012, 11:47 AM	#33 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	Just spoke to Bobby, fun up front guys , We talked a bunch about the Stillen kit and how stong the VQ block is for WHP.. Great guy, __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

08-20-2012, 12:05 PM	#35 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	No the owner, He told me to only deal with him going forward, __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

08-20-2012, 01:46 PM	#37 (permalink)
Glokwork A True Z Fanatic Join Date: Jun 2011 Location: Roanoke, VA Posts: 2,657 Drives: 11 370Z MB 6MT Rep Power: 22	Yes I know that but I'm talking about originally. Was bob the guy that screwed up the intake situation? __________________ Precision Turbo Tial Turbosmart Fast Intentions Seibon Prosport Advan AD08R HKS Hipermax IV Nismo Evo-R PW:JDM UpRev Pioneer Escort Volk CE28N Top Mount Single Turbo 551whp/482wtq@10psi

08-25-2012, 05:25 PM	#42 (permalink)
SharpByCoop Enthusiast Member Join Date: Sep 2010 Location: Connecticut Posts: 286 Drives: '08 G37S - Graphite Rep Power: 15	This thread has been painful. From all ends. Truth is, that piece looks OK to run. For $170 that's a LOT of work. No it ain't perfect, but it arrived on time, and it's handcrafted. There is no 'crack' in the intake. The joint was welded fully on the other side. Looks: As a past tech, I've seen the prettiest parts run like crap, and ham and egg contraptions set records. It depends. I feel your disappointment, but I'm not convinced S&R did you wrong. ANMVQ: You don't need to agree. Coop __________________ Jim Cooper - (Retired: '08 Infiniti G37 Sport • TheShopCT built • 11.13 @ 123 mph (click for vid) • GTM Stage II Twin Turbo • 5-speed A/T Level Ten built • 591whp @17 lbs boost)

08-25-2012, 01:08 PM	#41 (permalink)
hindi1973 Base Member Join Date: Mar 2011 Location: unknown Posts: 177 Drives: twinturbo 370z Rep Power: 14	Am sorry abt that , it makes u think twice who to deal with now

08-25-2012, 06:10 PM	#43 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	Hey Coop thanx man, For the info, I is fully welded on the but there is a gap between the two peices, I mean trust me I did not expect it to be "perfect" Because it is the first one. But I have had parts customed before," Air intake for my old EVO 8" Bill at DSG made it for me and I was the only one to ever run it, An it looked 100% better than this, The things that really bug me are the spaces on the inside where the MAF's would sit, the gap where the 2 arms meet and the huge mound of a weld, The interior of the intake should be smooth no? Imperfections will cause turbulence wont they? Plus on the outside the MAF housing are slanted? So the MAF would sit slanted on the pipe , Wont that affect the air readings? Things I want to understand. I know being the first and having this made "Special " for you or your car take time and can be a trial and error , But it just seems this went off from the start. Like I said before I'm sure Bobby is great, But some otheres have to help him out. __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda, Last edited by ANMVQ; 08-25-2012 at 06:13 PM.