HELP Broke DOWN!!

djtodd · 07-31-2012, 03:18 PM

Quote:

Originally Posted by weiboy718

You're still avoiding my question from a couple post up.

Ah forget it! Non of my business's anyway.

give up

ANMVQ · 07-31-2012, 03:57 PM

Quote:

Originally Posted by weiboy718

You're still avoiding my question from a couple post up.

Ah forget it! Non of my business's anyway.

AH sorry man lots going on.. No both fittings are there and where tight, I guess the pin hole let water in some how? I have been on the phone with them today to see whats up, Still in the air if they will cover it. They wanted to just fill it with new fluid and send it back to me casue is sounds fine, But I will no longer have a warrenty on it becasue it had water in it once, If I want the warrenty I need to rebuild it?? But they where going to call Vortech again and talk to them and see.. Really the kit has like 5k miles and was on the car for 5-6 months?

ANMVQ · 07-31-2012, 06:06 PM

On.so.Stillen nor Vortech will warranty it. So I called 928 and spoke to Carl a good 30mins. he said he we more than happy to take my money but me told me in his professional option it shouldn't have to be rebuilt. we talked about how long we think water was in there and if there was any damage ,he didn't think so. he said let Stillen flush and refill it and drive it. I got so caught up on the water thing I forgot to ask why he thought it wouldn't have been building boost. I have to call him back tomorrow and ask. but really could this while thing been dirty MAC's. but there is no way for the fluid to get on them? Ahh damn can't believe I forgot to ask. UG

ANMVQ · 08-01-2012, 10:59 AM

So talked to Vortech and was told the same thing, I power washed the motor, Really cause you guys where there RIGHT,

Just sux casue IF I did this myself why the frig with I be trying to get it warrtied, YES I know there are a lot of dishonest people out there but at 40 and not being one of them It just sux to have them tell you , You are one,. :/

Nixlimited · 08-01-2012, 11:35 AM

Quote:

Originally Posted by ANMVQ

So talked to Vortech and was told the same thing, I power washed the motor, Really cause you guys where there RIGHT,

Just sux casue IF I did this myself why the frig with I be trying to get it warrtied, YES I know there are a lot of dishonest people out there but at 40 and not being one of them It just sux to have them tell you , You are one,. :/

I believe by law they have to honor the warranty unless they can prove that you did something to void it. May want to consider a nice letter from an attorney friend along those lines. Unfortunately, companies often have to be bullied into doing the right thing. I don't know all the facts, but if things are as you say, then you shouldn't just give up.

djtodd · 08-01-2012, 11:54 AM

Magnuson–Moss Warranty Act

Quote:

The federal minimum standards for full warranties are waived if the warrantor can show that the problem associated with a warranted consumer product was caused by damage while in the possession of the consumer, or by unreasonable use, including a failure to provide reasonable and necessary maintenance.

Basically, they must prove you caused the damage, and it was not a product defect.

Now. If it was an INSTALLATION defect, that's a different story.

ANMVQ · 08-01-2012, 12:11 PM

Yea well see, Not really Stillens deal, I just spoke to Stillen again and they are going to see if they can work something out with Vortech, Stillen seems to be trying the best they can on this so we'll see. John at Stillen has been VERY helpful on this.

ANMVQ · 08-01-2012, 12:13 PM

Quote:

Originally Posted by djtodd

Magnuson–Moss Warranty Act

Basically, they must prove you caused the damage, and it was not a product defect.

Now. If it was an INSTALLATION defect, that's a different story.

They only thing Vortech can prove is there is water in it, They can not prove how or why. They can only specualte I power washed it, thats all they keep saying.. Which again I did not, I'm honestly not that dumb. LOL Would have covered it to protect the belt anyway. ?

djtodd · 08-01-2012, 12:22 PM

Agreed. But, speculation != proof. Hold them to the fire.

ANMVQ · 08-01-2012, 01:59 PM

I am,, LOL had a few phone calls this morning, Just waiting for a call back,

ANMVQ · 08-02-2012, 08:42 AM

Ok Stillen called Vortech and argueed for me and ,Then told me they where shipping it to Vortech this morning. So far so good now!

We'll see, BTW does anyone know if Vortech makes a impeller up grade? I'm sure they do but did not see anything on their webpage?

superchargedg · 08-02-2012, 08:45 AM

Well at least that some good news for a change...good luck and hopefully the sc will be taken care of for you.

Mr.Squeeze · 08-02-2012, 09:30 AM

Quote:

Originally Posted by ANMVQ

Ok Stillen called Vortech and argueed for me and ,Then told me they where shipping it to Vortech this morning. So far so good now!

We'll see, BTW does anyone know if Vortech makes a impeller up grade? I'm sure they do but did not see anything on their webpage?

Yes Vortech does have a upgrade if you read post #57 I mentioned if Vortech had the blower to get a SI or T trim upgrade.

ANMVQ · 08-02-2012, 10:38 AM

Quote:

Originally Posted by Mr.Squeeze

Yes Vortech does have a upgrade if you read post #57 I mentioned if Vortech had the blower to get a SI or T trim upgrade.

Ok for one your the "MAN" for remebering what # post you talked about it. I did see that tho, But I just called Vortech and they said I had the SI ? And they do not make a upgraded impeller? Or the guy I talk to is a goof ball?

ANMVQ · 08-02-2012, 02:46 PM

Ok SC is at Vortech as I type,,

Side note no 928 Impeller for my I have A V3-SC, An Carl Said they do not make one for that model. Hope Vortech offers me the upgrade.

07-31-2012, 06:06 PM	#63 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	On.so.Stillen nor Vortech will warranty it. So I called 928 and spoke to Carl a good 30mins. he said he we more than happy to take my money but me told me in his professional option it shouldn't have to be rebuilt. we talked about how long we think water was in there and if there was any damage ,he didn't think so. he said let Stillen flush and refill it and drive it. I got so caught up on the water thing I forgot to ask why he thought it wouldn't have been building boost. I have to call him back tomorrow and ask. but really could this while thing been dirty MAC's. but there is no way for the fluid to get on them? Ahh damn can't believe I forgot to ask. UG __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

08-01-2012, 10:59 AM	#64 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	So talked to Vortech and was told the same thing, I power washed the motor, Really cause you guys where there RIGHT, Just sux casue IF I did this myself why the frig with I be trying to get it warrtied, YES I know there are a lot of dishonest people out there but at 40 and not being one of them It just sux to have them tell you , You are one,. :/ __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

08-01-2012, 12:11 PM	#67 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	Yea well see, Not really Stillens deal, I just spoke to Stillen again and they are going to see if they can work something out with Vortech, Stillen seems to be trying the best they can on this so we'll see. John at Stillen has been VERY helpful on this. __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

08-01-2012, 01:59 PM	#70 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	I am,, LOL had a few phone calls this morning, Just waiting for a call back, __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

08-02-2012, 08:42 AM	#71 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	Ok Stillen called Vortech and argueed for me and ,Then told me they where shipping it to Vortech this morning. So far so good now! We'll see, BTW does anyone know if Vortech makes a impeller up grade? I'm sure they do but did not see anything on their webpage? __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

08-01-2012, 12:22 PM	#69 (permalink)
djtodd Track Member Join Date: Jun 2012 Location: Lexington, SC Posts: 932 Drives: 2012 Nismo TT Rep Power: 3398	Agreed. But, speculation != proof. Hold them to the fire.

08-02-2012, 08:45 AM	#72 (permalink)
superchargedg Base Member Join Date: Jan 2011 Location: timonium Posts: 144 Drives: 2003 g35 TT Rep Power: 14	Well at least that some good news for a change...good luck and hopefully the sc will be taken care of for you. __________________ My car is bone stock...i promise.

08-02-2012, 02:46 PM	#75 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 19	Ok SC is at Vortech as I type,, Side note no 928 Impeller for my I have A V3-SC, An Carl Said they do not make one for that model. Hope Vortech offers me the upgrade. __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

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