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-   -   My Experience with Jnaut and HP Logic (http://www.the370z.com/forced-induction/52017-my-experience-jnaut-hp-logic.html)

wstar 04-03-2012 11:08 AM

Just noticed this thread, haven't bothered to read the intervening pages :).

UpRev has had the very easy ability to tune the torque map on the 7AT for a *long* time now. It wasn't remotely a new feature when you were going through this. I've talked to UpRev on the phone about this feature in the past and dug into it a lot. The bottom line is that FI + 7AT cars really *need* the torque map tuned, it's not really an option to not do so. That's at a minimum; some would argue you still also need internals upgrades, depending on the power level and usage patterns.

It's also dead simple. With a full Tuner license for UpRev, you can do it yourself on the street without a dyno, just by watching the clutch slip data via Cipher while you drive around, and adjusting torque map values upwards until it stops slipping. That's not to say you should have done this yourself: you paid them to tune your car, and setting up the torque map should've been part of the process. As a consumer you aren't expected to know the fine details of tuning this car.

That the light bulb didn't go on even when you pointed this out to them is ridiculous. I'd go after them for the transmission replacement costs.

W.O.W. 370Z 04-03-2012 11:10 AM

Quote:

Originally Posted by wstar (Post 1637149)
Just noticed this thread, haven't bothered to read the intervening pages :).

UpRev has had the very easy ability to tune the torque map on the 7AT for a *long* time now. It wasn't remotely a new feature when you were going through this. I've talked to UpRev on the phone about this feature in the past and dug into it a lot. The bottom line is that FI + 7AT cars really *need* the torque map tuned, it's not really an option to not do so. That's at a minimum; some would argue you still also need internals upgrades, depending on the power level and usage patterns.

It's also dead simple. With a full Tuner license for UpRev, you can do it yourself on the street without a dyno, just by watching the clutch slip data via Cipher while you drive around, and adjusting torque map values upwards until it stops slipping. That's not to say you should have done this yourself: you paid them to tune your car, and setting up the torque map should've been part of the process. As a consumer you aren't expected to know the fine details of tuning this car.

That the light bulb didn't go on even when you pointed this out to them is ridiculous. I'd go after them for the transmission replacement costs.

I was waiting for you to post!:tup:

wstar 04-03-2012 11:15 AM

Quote:

Originally Posted by Ron (Post 1634253)
I just wanna clarify. Baker Tuning does not "tune" per say. Yes Jason is amazing (hence why he has my car now for TT install) and he works with Sam by data logging and making adjustments but the dealership has no dyno nor tuning services...yet.

Carry on.. sorry to hear about your car wow.

^ This. I work on my own car pretty much exclusively because I don't trust anyone else. Jason @ Baker is actually the only person who's done any real work on my car other than me, and he did a fine job.

Huck 04-03-2012 12:42 PM

I completely agree. In the end, no matter who was right or wrong, the seller should exhaust every option to try and make the customer happy.


Sent from my iPizzle using magic and new fangled science stuff.

Reality 04-03-2012 03:02 PM

DP! Sorry!

gaveup 04-03-2012 04:22 PM

Whoa man sounds like a real shitty situation for anyone to be in. However, I would like to just put my 2 cents in here.

I got tuned at HPLogic and have known Jack for a while. My tune certainly didn't take 25 minutes and wasn't done in 3 runs as others have said. I was there with a friend for a bit while Jack did his thing. Results were noticeable and felt good (to me at least).

Granted, my car isn't FI and there didn't seem to be much to do tuning wise from any other bolt on 370z that came in. Every dyno he did, I did see the power going up until it plateaued. But this was my experience.

w.o.w. regardless of what happened with jnaut or jack, your situation really just sucks. Doesn't matter who it is, I, personally, would have lost my ****. I hope whatever the issue is or whatever the problems are get fixed. I met you once (thanks for the exhaust btw:)) and you seemed like a cool guy. That said, Jack always came across as a straight forward cool guy as well. But really, only 2-3 people know the full situation. I would hope they would reach out to you to try to resolve the conflict.

BUTTTTT do explain more about this p2a00 code, as I also have it. I'm not sure how a tune in general would cause this (I have seen stock cars and other cars from other tuners throw this code).

elperuano 04-03-2012 06:44 PM

Did 2 pages jus get deleted? That was good reading and informed a lot of people of the douches here on this board. He must have been an HP Logic fan

Trips 04-03-2012 06:44 PM

I want to WARN!! Those that choose to come in here to stir the pot To STOP IT.

Another report of Member or Members Stirring things up and derailing this thread will result in time off READ MY SIG.



Back on Topic!!!

mhcoss 04-11-2012 06:52 AM

Thanks for the heads up! Sorry you had to learn a painful lesson. Attitude is everything and some people are very lacking

RCZ 04-11-2012 03:14 PM

I've had a couple of cars tuned by HP Logic/ Jack, the 370z being one of them...tuned NA and with the stillen SC. While I do feel a bit like a couple other people here that $300 is on the expensive side for such a short tune, I've never really had a bad experience with the results. It feels like It takes longer to strap the car down to the dyno than to get tuned.. My supercharger tune was done I think in 4 runs from a very basic map, sure made me wonder if Jack had missed anything and a little weary considering all the bad rep the stillen kit was getting. Nope, the car ran perfectly from the day I got the first tune until the day I took the kit off. Whatever he did in those 20 minutes worked great for me and so I can't say anything negative about it. Both Gus and Jack have always been friendly towards me and have always treated me well at their shop. I can understand the argument that he's done so many similar cars that its relatively easy to tweak another map in a few runs and be done with it.

As far as JNAUT is concerned, I dealt with Jay for about a year...he worked on my car a lot, did a lot of installs and installed/uninstalled my supercharger. When we first started working he was very quick and responsive. My supercharger took a few weeks, but thats OK, I wanted it done perfect. It was perfect down to the T and when I took it to HPLogic it was perfectly ready to be tuned. By the end of our relationship though he became more and more patchy. The last big job he did for me was uninstall the SC and return me to stock...it took way way longer than expected. Customer service went to ****, no calls, terrible delays, no updates, wouldnt return calls/texts/e-mails, etc..you know the drill. Made me look terrible because there were people waiting for their parts from my partout and I was more than a month late on some...it got really bad at the end...he sold me and installed some completely trashed cats...used some random bolt to replace a transmission bolt, returned the car to me with scratched/curbed wheels, etc. To make a long story short the car came out well and has ran fine in stock form to this day...but I feel like I dodged a bullet because TravisJB, whom I recommended Jnaut to, was the next person to deal with Jason and lets just say I am immensely embarrassed to have recommended him. Same treatment + as some of you know some other really bad stuff that I can't get into becase that's up to Travis. Obviously I don't recommend him anymore. I feel like after a year+ of friendship, I was treated like a cheap customer and kicked out the back door...

W.O.W. 370Z 04-11-2012 05:15 PM

Quote:

Originally Posted by RCZ (Post 1654942)
I've had a couple of cars tuned by HP Logic/ Jack, the 370z being one of them...tuned NA and with the stillen SC. While I do feel a bit like a couple other people here that $300 is on the expensive side for such a short tune, I've never really had a bad experience with the results. It feels like It takes longer to strap the car down to the dyno than to get tuned.. My supercharger tune was done I think in 4 runs from a very basic map, sure made me wonder if Jack had missed anything and a little weary considering all the bad rep the stillen kit was getting. Nope, the car ran perfectly from the day I got the first tune until the day I took the kit off. Whatever he did in those 20 minutes worked great for me and so I can't say anything negative about it. Both Gus and Jack have always been friendly towards me and have always treated me well at their shop. I can understand the argument that he's done so many similar cars that its relatively easy to tweak another map in a few runs and be done with it.

As far as JNAUT is concerned, I dealt with Jay for about a year...he worked on my car a lot, did a lot of installs and installed/uninstalled my supercharger. When we first started working he was very quick and responsive. My supercharger took a few weeks, but thats OK, I wanted it done perfect. It was perfect down to the T and when I took it to HPLogic it was perfectly ready to be tuned. By the end of our relationship though he became more and more patchy. The last big job he did for me was uninstall the SC and return me to stock...it took way way longer than expected. Customer service went to ****, no calls, terrible delays, no updates, wouldnt return calls/texts/e-mails, etc..you know the drill. Made me look terrible because there were people waiting for their parts from my partout and I was more than a month late on some...it got really bad at the end...he sold me and installed some completely trashed cats...used some random bolt to replace a transmission bolt, returned the car to me with scratched/curbed wheels, etc. To make a long story short the car came out well and has ran fine in stock form to this day...but I feel like I dodged a bullet because TravisJB, whom I recommended Jnaut to, was the next person to deal with Jason and lets just say I am immensely embarrassed to have recommended him. Same treatment + as some of you know some other really bad stuff that I can't get into becase that's up to Travis. Obviously I don't recommend him anymore. I feel like after a year+ of friendship, I was treated like a cheap customer and kicked out the back door...

My car was there while he was doing your uninstall and Travis's install. I guess I know why my car took 3 months.

RCZ 04-12-2012 01:26 PM

^ Oh that was your car haha...go figure.

W.O.W. 370Z 04-12-2012 01:30 PM

Quote:

Originally Posted by RCZ (Post 1657825)
^ Oh that was your car haha...go figure.

Yep that was my car. :owned:

W.O.W. 370Z 04-12-2012 02:05 PM

Quote:

Originally Posted by RCZ (Post 1654942)

As far as JNAUT is concerned, I dealt with Jay for about a year...he worked on my car a lot, did a lot of installs and installed/uninstalled my supercharger. When we first started working he was very quick and responsive. My supercharger took a few weeks, but thats OK, I wanted it done perfect. It was perfect down to the T and when I took it to HPLogic it was perfectly ready to be tuned. By the end of our relationship though he became more and more patchy. The last big job he did for me was uninstall the SC and return me to stock...it took way way longer than expected. Customer service went to ****, no calls, terrible delays, no updates, wouldnt return calls/texts/e-mails, etc..you know the drill. Made me look terrible because there were people waiting for their parts from my partout and I was more than a month late on some...it got really bad at the end...he sold me and installed some completely trashed cats...used some random bolt to replace a transmission bolt, returned the car to me with scratched/curbed wheels, etc. To make a long story short the car came out well and has ran fine in stock form to this day...but I feel like I dodged a bullet because TravisJB, whom I recommended Jnaut to, was the next person to deal with Jason and lets just say I am immensely embarrassed to have recommended him. Same treatment + as some of you know some other really bad stuff that I can't get into becase that's up to Travis. Obviously I don't recommend him anymore. I feel like after a year+ of friendship, I was treated like a cheap customer and kicked out the back door...

The last week of install he decided to go on vacation last minute and leave my car on the lift right when it was almost complete. I lost 4 days because he decided a last minute vacation would be a great idea with so many installs pending.

I don't even want to post how much money I handed him. :shakes head:

kellyefields 04-12-2012 02:16 PM

And my car was #4 there. If I am not mistaken there was at least one other car there at that time as well.

W.O.W. 370Z 04-12-2012 02:22 PM

Quote:

Originally Posted by kellyefields (Post 1657989)
And my car was #4 there. If I am not mistaken there was at least one other car there at that time as well.

I am calling Martin now.

Texting you tonight Kelly.

kellyefields 04-12-2012 03:00 PM

Quote:

Originally Posted by W.O.W. 370Z (Post 1658014)
I am calling Martin now.

Texting you tonight Kelly.

sounds like a plan.

elperuano 04-12-2012 03:18 PM

This has got horror story written all over it. I hope the community takes notice!

RCZ 04-12-2012 04:11 PM

Eh, I think Jnaut was going through a rough personal patch and that affected his availability for work quite a bit. At the end of the day he's a good person and was a good friend, but that doesn't excuse any of this...

elperuano 04-12-2012 04:21 PM

He hasn't chimed in here or tried to defend himself. I'm sure he's heard about this thread. It's hard to defend yourself if what has been said is true, the very least an apology should come from him.

Billy02987 04-12-2012 04:46 PM

Quote:

Originally Posted by elperuano (Post 1658543)
He hasn't chimed in here or tried to defend himself. I'm sure he's heard about this thread. It's hard to defend yourself if what has been said is true, the very least an apology should come from him.

Doubt it, he hasn't been on here since January and I haven't been able to get a hold of him for months. Like Raul said, he is a nice person and means well but certain things are unacceptable. My buddy's car has been with him since early February and all that is to be done is an OEM engine swap on a 350z.

W.O.W. 370Z 04-19-2012 10:47 AM

Getting car retuned as we speak.

:cool:

Sent from my SPH-D710 using Tapatalk 2 Beta-5

GaleForce 04-19-2012 10:49 AM

Quote:

Originally Posted by W.O.W. 370Z (Post 1673330)
Getting car retuned as we speak.

:cool:

Sent from my SPH-D710 using Tapatalk 2 Beta-5

Where did you take it?

W.O.W. 370Z 04-19-2012 10:51 AM

Z Fever in Tampa . Travis's car is here.

Sent from my SPH-D710 using Tapatalk 2 Beta-5

Huck 04-19-2012 11:14 AM

Good luck! Let us know the results!


Sent from my iPizzle using magic and new fangled science stuff

GaleForce 04-19-2012 11:16 AM

Yes, good luck. I'm sure things will go smooth for you :tup:

W.O.W. 370Z 04-19-2012 11:28 AM

The tuner Martin Struck came highly recommended.

He just explained everything to me for 45 min showing everything uprev does and what he will do.

Sent from my SPH-D710 using Tapatalk 2 Beta-5

W.O.W. 370Z 04-19-2012 11:38 AM

The car left hp logic with the injectors not scaled and utilizing stock timing tables.

He also expained all the misfire issues.

I have learned alot in 45 min.

Sent from my SPH-D710 using Tapatalk 2 Beta-5

Huck 04-19-2012 11:40 AM

That's the kind of service I like, when they take their time with you and walk you through every step of what they're going to do. It makes you feel a lot more comfortable knowing what's going on and what steps they will take. :tup:


Sent from my iPizzle using magic and new fangled science stuff

hide187 04-19-2012 11:50 AM

Quote:

Originally Posted by W.O.W. 370Z (Post 1673461)
The car left hp logic with the injectors not scaled and utilizing stock timing tables.

He also expained all the misfire issues.

I have learned alot in 45 min.

Sent from my SPH-D710 using Tapatalk 2 Beta-5

Sounds like things are moving in the proper direction now. Best of luck to you, hope all is resolved soon.

W.O.W. 370Z 04-19-2012 11:53 AM

I appreciate the comments guys.

I feel much more confident and reassured .

Sent from my SPH-D710 using Tapatalk 2 Beta-5

Huck 04-19-2012 11:57 AM

We always like seeing things work out for the best for everyone :)


Sent from my iPizzle using magic and new fangled science stuff

W.O.W. 370Z 04-19-2012 11:58 AM

:thumbup:

That's what the Z community is all about.

Sent from my SPH-D710 using Tapatalk 2 Beta-5

Huck 04-19-2012 12:10 PM

:iagree: :tup:


Sent from my iPizzle using magic and new fangled science stuff

98intrigue 04-19-2012 12:49 PM

Good luck! You are just around the corner from me...

b1adesofcha0s 04-19-2012 12:59 PM

Good luck, hope the new tune works out for you :tup:

blackonorange 04-19-2012 03:12 PM

How do you tune without scaling the injectors ? 0_0

W.O.W. 370Z 04-19-2012 05:04 PM

:eek:

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kellyefields 04-19-2012 06:28 PM

Just from what I have heard thus far sounds like I will have to have my car tuned as well Since it sounds like I have the same problems. I will plan on having mine done in the next few weeks and will report back and let everyone know if I have the same problems. WOW if you would text me Martin's info I will get in touch with him and have it done.

blackonorange 04-19-2012 06:47 PM

Quote:

Originally Posted by W.O.W. 370Z (Post 1674367)
:eek:

Sent from my SPH-D710 using Tapatalk 2 Beta-5

:icon18::shakes head:


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