dude but if they were wrapped in bubble as claimed how the hell would the piping get dirty...the INSIDE was dirty lmao...i never said GTM did it on purpose so reading comprehension > u...i just pointed out that a business should always put the customer first regardless if they are "heartless" or not...im sorry but if u send me a busted strasse wheel and i tell u its busted and u tell me "it was when we shipped it out" ill say screw u and put it on blast because regardless shipping is still 80 percent minimum responsibility of the company shipping it out.

It's getting deeper. Get my boots on.

The customs guy also had a 370Z and decided to test fit the kit on his car and in the process banged it all up. Then just threw them back in the boxes and delivered it. That would also explain why it took so long for the package to arrive.

lol NOW THAT MAKES SENSE...jesus why cant they just admit it? :bowrofl:

In my personal opinion outside all affiliations...

Kirei is just a bad customer! :bowrofl: Anyone in the business world knows what I am talking about.

Bad Customer:

A customer that no matter what effort to rectify a problematic situation and to appease the customer. The customer will continue to threaten, complain, use of excessive force, and do what they felt emotionally led to do to defame and to cause trouble in the process to rectify the issue. Not allowing the business to fix your problem and give you satisfactory service makes the customer a bad customer!

I have had several bad customers over the years in my businesses and Kirei sounds just like one to me. I am glad gtm has kept their composure and been working through these kinds of obstacles :rolleyes:

Posting the owner of GTM's name is not going to help your case Kirei!!! Honestly, its going to hurt you and your husbands efforts to get the issue resolved... Attacking the company that is trying to help you is idiotic and inmature and obviously led by an emotional issue. Take a step back and take a deep breath and let the company help fix the issue. :tiphat:

:roflpuke2::roflpuke2::roflpuke2:

man everyone should just stop posting. and let Joe and GTM post only.

everyone else's posts are just turning this thread into garbage, in which case it will get locked. and then nothing will be learned from the situation except that everything possibly useful gets turned into trash.

Okay I'm satisfied. It seems GTM did everything they could to make it right. I don't see how you can expect timely shipping to Guam, especially with GTM going outside their normal shipping method. It is true. Some people just cannot be satisfied.

PS. Joe, do not cross your wife. She sounds kinda evil :icon14:

:gtfo2:
Unless you personally packaged these items.
I will say when I saw the boxes open I said. WTF they run out of bubble wrap.
Again GTM is "handling this" So they know the problem falls on them.
Joe just hasn't seen the results yet. A box just finally got shipped March5th.
If I get a break I will finish the other video and post for you all to see.

Oh and another thing to all you GTM:nutswinger:
Please don't use words or phrases like "obviously it's not GTM's fault"
(it just show's you don't know what the word obviously means)
Unless you packaged these boxes yourself, opened these boxes while you were working at customs or Have seen these items first hand with you own eyes. And if you cant see grime in the video that is so obviously not from shipping.Put on your glasses/contacts and hit the pause button. If that's too hard then just look at the pictures on page 3 of this thread. ;)

Anyone who is speaking on Joe's behalf in Guam has actually seen these items first-hand. I made this video for those of you who doubted him and his story without seeing proof and For the person at GTM that told Joe they have a lot of support and no one will believe Joe. :eek:It will be there word against Joe's. I can see from your response they were right. Joe may have been intimidated by that. I for one am not. I will expose every aspect until I fill this situation is made right.

seriously this is getting out of hand...Joe has some damaged parts (fact)...GTM is aware of the situation and sending replacement parts (fact)...theres really no use is debating wether the parts got damaged in transit or not at this point because GTM has already agreed to send new parts...i really dont see any reason to slander GTM as they are doing what all good vendors do to resolve the problem and keep the customer happy..

I dont normally defend GTM, but to be completely fair it's not something they would normally do. I've followed their threads and their involvement in this community enough to know they have absolutely nothing to gain from this. So I don't think GTM did it purposely. HOWEVER, some of you guys are out of control....completely out of control with the GTM fainboyism. How do you go from a customer getting a destroyed kit to somehow GTM being totally awesome for taking care of him. I don't know if you guys realize how incredibly stupid that makes you look. Nothing personal with any of you, but that's simply ridiculous. Don't try to take the blame off, even if it somehow was during shipping, It's still GTM's responsibility to make the claim and get his customer the pieces.

Also, just my two cents, that is not shipping damage...you can see areas that have been sanded down to weld flanges and supports. Scratches go all the way to the weld...no way shipping would have done that. Maybe they are pieces used for prototype fitment testing or something. Maybe GTM was tight on time to meet some shipping deadlines and figured they could pass these as shipping damage and then send the customer a real kit once he complained...

We can all keep making theories, but in the end I think I'd still buy GTM stuff and I think most people here agree this is an isolated incident rather than the norm. Just please people stop saying GTM is awesome when stuff like this happens, its sickening.

If I were Joe I wouldn't even want the kit anymore. Even if you have minor problems with the kit.....you probably won't even be able to call GTM to ask for help.

I agree. I believe a worker just didn't care.Thought no one would notice. The only problem after that was how poorly the situation was handled once it got to the higher ups. A box was finally shipped to Joe March 5th.Undamaged products still haven't arrived.

The damaged goods was shipped on the 5th but yet you posted the video on the tube on the 8th. Hmmmm.

I lost the original quote with so many posts sorry.
It took a while to make and edit the video. When Joe receives new boxes. I will post them up as well.