Gtm motorsports crazy video on youtube! :eek:

Kirei

Yes, purchased directly from GTM motorsports. Thanks for your concern. I hope it works out too.

W.O.W. 370Z

This is inexcusable. I feel bad for the person shipped this crap.

May I suggest that buyer retain legal help, that might speed up the process a bit.

bullitt5897

One of the thing I noticed in the video was piping in a step down in diameter. Non of gtm products have that in their designs!!! Hence why I asked did they really buy it from gtm. Again we are taking te customer at his word as we should. At this point I believe the facts and real evidence should be posted not conjecture or he said she said. If there is Goin to be any resolution to the subject matter it should be handled through pm and other communications with the updates and results posted here.

This is a serious accusation and needs to be taken seriously. Being one of the few people who have seen gtm's operations first hand and talked to every employee in the company I find this accusation a little unbelievable in my personal opinion but that is just that my personal third party take on this with the Little evidence supplied. I am in no way saying this is the case but anyone can make a video and take pictures to get a refund even after receiving a perfectly good kit. Again I am not saying this is what happened but I have seen people do it before. Honestly, it could go either way...

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Shop Cars: 2013 318whp Nismo VspecII 370z *SOLD*, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054

modme

There are step down pipes in the kit. Straight out of GTM's packing list:

Kirei

And where would we get this used kit for 370Z. LOL!
We're having this discussion because GTM has yet to provide brand new, non damaged intercooler and piping. Again. When Joe asked for his money back for these unacceptable parts. GTM brought up there 60 day merchant system mess. I do believe there merchant system wont allow refunds after 60 days. So it was going to be a hassle to get his money back and it was going to take some time. When I heard sixty days. I went and looked at the boxes and I said did you know you last boxes weren't even shipped till the 59th day. What kind of crap is that. Just so you know the whole time Joe was waiting he called emailed and checked to find out if the boxes had shipped. GTM finally told Joe that the last boxes shipped on Jan 27th. Then on FEB. 4th at 4:30 pm GTM actually shipped those last boxes. I believe they just figured no one would bother to look. I will say if the Kit had been in excellent condition. No one would have.
So again Jan.11 GTM shipped 3 boxes then FEB.4 GTM sent the last 2 boxes
These are the only shipping dates for the damaged kit

sylenze

i work with logistics folks... and yes **** happens with shippers and customs all the time (and worst in fact)... who arranged for shipping anyways? name of shippers? picture of boxes?

btw... i thought GTM is sending him replacement parts? what's with all the hate?

Kirei

The just sent the piping March 5 snail mail. Not priority mail as promised.In other words Joe still hasn't received his intercooler or piping.
I will be making another video if I can get finished with this thread. There is more proof than you can imagine. If there was real hate.I would put the name of the person who spoke for GTM. This is just to inform. One can only keep quiet for so long. I'm hoping this thread will make GTM get on there A game. You don't take someone's money. Give them garbage then instead of apologizing first say"**** happens" or "No one will believe you,My word against yours" Then take your sweet time to fix the problem.

efuseakay

There is no priority mail to Guam via USPS. That was already clearly stated. FFS it's March 10th, and Guam is on the other side of the planet. It's going to take more than 5 days. "Joe" is receiving new parts, and GTM has stepped up to the plate. Yet here you are, a 3rd party, no less... swinging away for no reason. Surely "Joe" can post for himself.

Any videos of phone conversations you may have wouldn't prove anything. Who even thinks of videotaping phonecalls in the first place? Sorry. Not buying it.

GTM screwed up by sending out bad parts. Should have never happened, and that's a definite bad mark on their record. However, they are rectifying the situation as best they can, considering the customer lives in Guam. That's a good mark on their record.

For those that want to really see where Guam is:

guam - Google Maps

Being where he is, Joe can't possibly expect things to be rectified overnight. He probably doesn't... but you're here posting this for some reason... yeah... ok.

SoCal 370Z

Really would like to hear GTM's side of the story before making any judgment. Parts serial-stamping was mentioned as means to protect both parties.

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Why I NEVER say NO to the Panda Lou Fusz!!!

bullitt5897

My kit didn't have that maybe cause I bought a different kit.

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Shop Cars: 2013 318whp Nismo VspecII 370z *SOLD*, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054

Juruki

And i thought someday i would buy the GTM TT kit...
why do these stories keep popping up? I thought maybe some ppl wanted to ruin GTMs reputation. Now Simota (a good member of this forum) vouches for him so i think i believe him...

bullitt5897

Why are you implying STORIES as in multiple stories.... This is the first i have ever heard of this issue. and there are countless members who have purchased stuff from GTM and everyones was packaged exactly the same. This is one kit that doesnt fit the mold... Like I said something is not right and GTM doesnt sale or ship F'd up kits or parts! Anyone with personal experience with GTM or their product line knows that as a fact...

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Shop Cars: 2013 318whp Nismo VspecII 370z *SOLD*, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054

spearfish25

I don't see the concern about buying from GTM. One, there are uncountable 'success' and 'happy' stories. Two, you're likely going to pay with a credit card. I don't know what company you use for your CCs, but Chase and Amex will take your side 100%. If I got a kit that looked like that and didn't receive PROMPT attention in rectifying the situation by the seller, I'd have that charge disputed and reimbursed in a blink of an eye. It's an open and shut case with the credit card company.

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2013 Cadillac V-Wagon, RIP Z

BLM

I can't disagree with this more. You have a damaged product, it's not the cc company's fault. These are the same cc companies that raised APR's do 30% during an economic recession when they knew people were having trouble paying. They belong next to whoever was responsible for shipping this guy his turbo kit at the bottom of the ocean.

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K&N // GTM // BERK

whoLEEoh

GTM should totally offer a full refund or swap out the whole kit...this is ridiculous.