GTM Performance Engineering VQ45VHR-Our Journey to The 1000 HP and Beyond

Mike@GTM · 02-21-2011, 01:15 PM

In regards to the shipping issue described in the this thread, we are very accessible and take care of our customers. As soon as we received the call from Joe regarding the issues, we took care of him. In fact, we are sending out replacement parts before we even receive the damaged ones.

Our shipping department is OCD when it comes to packing parts. Everything is bubble wrapped and protected before shipping. Of all the kits we have shipped out, this is the first time something major happened during shipping. Regardless, we are here to take care of our customers and ensure that they get what they pay for and that does NOT mean "hacked up parts". We take a lot of pride in what we do and shipping garbage is not something we do...unless of course, you decide not to recycle the bubble wrap you receive with your kit.

Anyway, back on topic, we'll be testing the manifold on bullitt's project first.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
GTM Performance Engineering 370Z SUPERCHARGER KIT PRESS RELEASE	SAM@GTM	Forced Induction	1161	02-16-2014 08:21 PM
GTM Performance Engineering Stage 1 Turn key Supercharger kit In house Install II.	SAM@GTM	Forced Induction	254	08-11-2010 10:59 AM
GTM Performance Engineering & Forged Performance	azn370z	Forced Induction	59	04-14-2010 12:07 AM

02-21-2011, 01:15 PM	#11 (permalink)
Mike@GTM Not an active Vendor. DO NOT BUY Join Date: Sep 2009 Location: California Posts: 391 Drives: '13 Hot Lava FR-S Rep Power: 17	In regards to the shipping issue described in the this thread, we are very accessible and take care of our customers. As soon as we received the call from Joe regarding the issues, we took care of him. In fact, we are sending out replacement parts before we even receive the damaged ones. Our shipping department is OCD when it comes to packing parts. Everything is bubble wrapped and protected before shipping. Of all the kits we have shipped out, this is the first time something major happened during shipping. Regardless, we are here to take care of our customers and ensure that they get what they pay for and that does NOT mean "hacked up parts". We take a lot of pride in what we do and shipping garbage is not something we do...unless of course, you decide not to recycle the bubble wrap you receive with your kit. Anyway, back on topic, we'll be testing the manifold on bullitt's project first.