VIS Carbon Hood Fitment and Quality Issues?

COSMO

Just an update on my hood issue. I had a chance this morning to take it to a paint and body shop to get an estimate on fixing the Ding in my hood and to have it painted. The estimate was just over $400 for material and labor. So I send lots pics of the fitment issues to Andy's Auto Sport and the guy didn't seem like he wanted to help and recommended me sending them ever more pics. (I think he was being a prick since I already sent them plenty of pics showing all of the flaws in the hood they sold me) At that point I told him he had enough pics and I wanted atleast half of what it was going to cost to fix. Then he told me I had 3 options.
1. Allow them to refund me the shipping cost which was $130
2. Take more pics and fight VIS on the issues
3. Send the hood back at MY cost and them charge me a 10% restocking fee

Iam so ******* pissed right now. For anyone considering ordering from Andy's Autosport I would recommend shopping elsewhere. !@#$%^&*()

Chuck33079

Your best bet is to take the $130 refund. That's all you'll ever get out of those crooks. The problems with Andy's are well documented. Take whatever you can get and get it fixed locally. If you ship it back, I doubt you'll get much of a refund AND you'll be out a hood.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

COSMO

Here is one of the pics I sent them.. Notice the Gaps and the Ding!!!!

Attached Images

VIS HOOD.jpg (688.3 KB, 102 views)

Chuck33079

That's pretty awful. Can your body shop get it to look right? If so, I'd let them have at it. They've got a better shot at fixing it than Andy's does at fixing the transaction.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

SgtGoldy

VIS worked out well for me. The CF has been painted OEM black but fitment was legit:





small gap just in the front but not enough to even really notice

EDIT: you can see the gap a bit better from this angle, though still not bad imo

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COSMO

At this point I just sent them an email to take option 1. Will let you know what happens..

Chuck33079

Good luck. Hope it all works out.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

Jasonle

Good luck man!

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2009 Nissan 370z/2003 Honda Soccer Van
Shineauto Amuse Body Kit/UAM Fenders/Bc Br Coilovers/Topspeed Exhaust/Racing Hart Wheels and More My Sexy Beast

COSMO

Hey that's a Great looking G37 and it seems you managed to get one of the good hoods from VIS.. I sent Andy's an email back to let them know Iam going with Option 1 but I have yet to hear anything back. It seems they are giving me the silent treatment now. Hell maybe they read this thread and decided to not giving any of my options which wouldn't surprise me...

Chuck33079

I doubt it's from this thread. That's just how they do business as a rule.

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2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent

COSMO

Being self employed for 16 years now just don't understand how some of these businesses stay afloat when they suck-@ss....

SgtGoldy

Thanks . Best of luck with it all. I hate when these things happen... I never dealt with their support team (and after reading your thread I'm glad I didn't). Hopefully they remedy the situation...

Thats sad to hear. I feel when it comes to car parts your tailoring to a community that talks to eachother. And when you give bad business it'll quickly spread through the community. And thats not good for your business, so why give bad service?

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1st

Yelp them, Make a YouTube video about them, Wright reviews on their web site if possible. Put them on blast I hate company’s like this.

COSMO

Great minds think alike, lol I just did that.. Check it out:

Andy's Auto Sport - Morgan Hill, CA

1st

I gave all the negative feed backs a useful hit so others can be aware of this BS company.