I ordered from evo-r company few products and the took the money and they didn’t send anything tell now.. It took more than 8 weeks and I didn’t get the
|
Notices |
|
LinkBack | Thread Tools | Display Modes |
02-16-2012, 03:42 PM | #1 (permalink) |
Base Member
Join Date: Mar 2011
Location: UAE
Posts: 25
Drives: 2010-370Z-White-M
Rep Power: 14 |
Evo-R products
I ordered from evo-r company few products and the took the money and they didn’t send anything tell now.. It took more than 8 weeks and I didn’t get the tracking number. I try to contact the company by calling and emailing them and no one answer.
I would like to know if anyone knows any website that sale evo-r product please let me know. |
02-16-2012, 03:55 PM | #2 (permalink) |
A True Z Fanatic
Join Date: Oct 2011
Location: St. Louis
Posts: 2,300
Drives: 2013 FBO E85 GTR
Rep Power: 18 |
this is a well-known issue w/ Evo-R. the guy who runs it doesn't offer any sort of customer service at all. he makes a quality product, but that only gets you so far. i would recommend buying from a third-party site if you want one of the products he makes.
The Z Store sells Evo-R products. Welcome To The Z Store! Nissan-Datsun 240Z-260Z-280Z-280ZX-300ZX(Z31/Z32)-350Z-370Z Parts!
__________________
Scott |
02-16-2012, 03:57 PM | #3 (permalink) |
A True Z Fanatic
Join Date: Dec 2011
Location: DFW, TX
Age: 67
Posts: 2,321
Drives: '11 BMW Z4
Rep Power: 19 |
This The Z Store! Nissan-Datsun 240Z-260Z-280Z-280ZX-300ZX(Z31/Z32)-350Z-370Z Parts: Latest 370Z Products is the site I have bought Evo-R products from, but they don't seem to be in stock there either and have several weeks of back-order time.
__________________
BMW Z4 |
02-16-2012, 04:26 PM | #5 (permalink) | |
Base Member
Join Date: Mar 2011
Location: UAE
Posts: 25
Drives: 2010-370Z-White-M
Rep Power: 14 |
Quote:
|
|
02-16-2012, 08:28 PM | #6 (permalink) |
Enthusiast Member
Join Date: Feb 2009
Location: Phoenix, AZ
Posts: 469
Drives: 2012 370Z
Rep Power: 540 |
I've ordered the front lip from evo-r twice, and never had any issues. Shipped it in 3 days both times.
__________________
'12 370Z + Sport | Stillen Gen3 Intakes | Stillen UD Pulley | Motordyne M370 | FI Exhaust | FI HFCs | 4.08 Gears | Uprev tuned |
02-16-2012, 09:34 PM | #8 (permalink) |
Enthusiast Member
Join Date: Nov 2010
Location: Canada - Richmond
Posts: 291
Drives: 10 Nissan 370z PW A7
Rep Power: 15 |
i emailed him/PMed him regarding his products but no reply. Now im going shine auto, guess having bad customer service cost you some money evoR
__________________
2010-PW-370z Fast Intentions CBE 18" res + HFC, K&N Typhoons Intakes(Gen 3 Stillen soon), 20mm H&R Front - 25mm H&R Back, Shine Auto(Sunline) |
02-17-2012, 12:31 PM | #9 (permalink) |
Base Member
Join Date: Mar 2011
Location: UAE
Posts: 25
Drives: 2010-370Z-White-M
Rep Power: 14 |
It's been more than 8 week and am waiting for the order. I didn't get an email that says the items that you need is out of stock. And I try to email and call them and no one answer. I place my order in 1/9/2012.
|
02-17-2012, 08:52 PM | #10 (permalink) |
A True Z Fanatic
Join Date: Dec 2010
Location: L.I., NY
Posts: 5,307
Drives: Everything
Rep Power: 26 |
I understand your situation. I bought the EvoR fog light and it had burnt LEDs and it took 3 months for him to get back to me and get a replacement. Idk they make good products although the customer service is quite frustrating.
__________________
|2013 Audi S4|Ibis White/Black|S-Tronic P+| |2013 370z|PearlWhite/Persimmon|Touring/Sport/Nav|F.I. CBE 18" CF| |Sold|2011 370z|Gun Metallic|Touring/Sport/Nav| |
02-17-2012, 09:00 PM | #11 (permalink) |
A True Z Fanatic
Join Date: Mar 2010
Location: Izmir, Turkey
Posts: 15,371
Drives: 2012 Traverse LTZ
Rep Power: 52 |
Just remember not everyone is a multi-billion dollar company selling for $500 a share.
__________________
2010 Black Cherry Touring/Sport/Nav Now - 2012 Travese LTZ until I leave for Turkey |
02-17-2012, 09:06 PM | #12 (permalink) |
A True Z Fanatic
Join Date: Dec 2010
Location: L.I., NY
Posts: 5,307
Drives: Everything
Rep Power: 26 |
^^doesnt mean you shouldn't hear from the seller after you send someone x amount of cash and don't get a PM, phone call, email, etc for weeks leaving you in the dark.
__________________
|2013 Audi S4|Ibis White/Black|S-Tronic P+| |2013 370z|PearlWhite/Persimmon|Touring/Sport/Nav|F.I. CBE 18" CF| |Sold|2011 370z|Gun Metallic|Touring/Sport/Nav| |
02-17-2012, 10:03 PM | #13 (permalink) |
Base Member
Join Date: Jul 2010
Location: phila pa
Posts: 109
Drives: 09 370z
Rep Power: 15 |
I got side blades took like 8 weeks to get no tracking n when I called no answer then I wrote on this forum about them n the next day I had a tracking number and I received them a week later but I just got a letter in the mail from fed ex saying I owe money because evo r priced it wrong n I don't understand y I should be responsible for it but besides that they make a great product
__________________
2009 370z - custom two-tone paint - 20 x 8.5, 20 x 10" Rennen wheels - FI CBE - HKS RS intake |
02-17-2012, 10:21 PM | #14 (permalink) |
A True Z Fanatic
Join Date: May 2011
Location: Toms River, NJ
Posts: 1,904
Drives: 2010 40th
Rep Power: 17 |
Probably the most pointless and irrelevant argument for providing bad service that I have ever heard. This is a question of contact and business practices, not of their market cap.
|
02-17-2012, 10:25 PM | #15 (permalink) | ||
A True Z Fanatic
Join Date: Jul 2011
Location: Houston/Saint Augustine
Posts: 2,681
Drives: '18 Audi TT RS
Rep Power: 20215 |
Quote:
Quote:
They really don't understand customer service, and that's why they aren't around long. If we weren't such mod whores willing to tolerate this level of service, they'd be gone in a month. I've worked for sub-million dollar companies and multi-billion dollar companies and every one of them understood the importance of communication. My son provided better customer service selling popcorn for the Boy Scouts than some of these vendors. Tell me up front the wait time is three months; don't say it will ship one week after receiving payment. That borders on fraud. CarbonSignal is one vendor I'll say does it the right way. A.J. tells me up front to expect X number of weeks to make a part and what it costs. It may be Y weeks, but at least he lets me know if something will be delayed. Again, it's all about reasonable communication.
__________________
Waiting on the Z35! SOLD - 2011 Gun Metallic Touring 7AT w Sports Pkg & Nav, Nismo Bumper and Rims, RC Grille, RC Brake Ducts, H&R Spacers, Painted Door Hdls, GTR Start Button, Nav By-Pass, EVO R Fog Light, CF Ducktail, CF Interior Trim |
||
Bookmarks |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
New Products In The Works | Joseph@TheZStore | Nissan 370Z General Discussions | 11 | 06-07-2010 07:34 AM |
AMUSE products | VancouverZ34 | Intake/Exhaust | 5 | 03-30-2010 04:49 PM |
K-Sport Products | homer66_59 | Brakes & Suspension | 5 | 03-24-2010 08:40 PM |
Spal Usa products | DJcuetip | Nissan 370Z General Discussions | 2 | 10-08-2009 05:14 PM |