Quick question about shine auto shipping quality

nismo 1234

hey guys,
so i ordered the amuse replica kit from shine auto through local shop to get a discount.

when the kit arrived, there is a small crack right below the center of the right headlight.

the owner of the shop said its not a big deal to fix it and paint over, and its normal for body kit to have small damages during shipping.

the body shop told me they cannot guarantee that the crack will not crack again in the future and the spot where its cracked is a weaker point on the bumper. and i should get insurance claim from shipping company.

Is it really normal for body kit to have small cracks during shipping? and is it really going to crack again in future or they are just not skilled enough?

please help im dont want to wait another month for a new bumper

thanks!!