ShineAuto Project-is this company a joke??

dudesky · 08-29-2011, 04:46 PM

problem solved

Jamaica · 08-29-2011, 04:56 PM

Ken the owner at shine Auto Doesnt come in until After 2pm pacific standard time.
Call the shop 909-980-3433. He always takes care of the issues.

phunk · 08-29-2011, 06:54 PM

why would you order something just to return it the next day?

Apoc370z · 08-29-2011, 07:27 PM

It takes time to proccess the RMAs, and most company will have to find out what the problem is before they issue the refund. Not to mention the transaction itself might take a day or two, not counting the weekends. I say give it a day or two.

dudesky · 08-29-2011, 11:31 PM

Quote:

Originally Posted by phunk

why would you order something just to return it the next day?

Sometimes, you order it and if you don't like it, you return it the next day, simple. I'm not the person who holds the product for long a$$ time and think "should I return it or not" no. if I don't like it, I return it right away

dudesky · 08-29-2011, 11:32 PM

Quote:

Originally Posted by Jamaica@UAMotorsports

Ken the owner at shine Auto Doesnt come in until After 2pm pacific standard time.
Call the shop 909-980-3433. He always takes care of the issues.

Thanks for the info bro

dudesky · 08-29-2011, 11:33 PM

I was mad because they haven't reply me for forever. If they replied me once saying "don't worry, your thing is being processed" I wouldn't be this mad.

kenchan · 08-30-2011, 11:44 AM

Quote:

Originally Posted by dudesky

Sometimes, you order it and if you don't like it, you return it the next day, simple. I'm not the person who holds the product for long a$$ time and think "should I return it or not" no. if I don't like it, I return it right away

yep, same here. i know the second i see the product if it's par or subpar or something that wont work for me.

rather than holding onto it, i ship it back asap as courtesy to the shop for them to have the opportunity to get it back in new condition and sell it again.

batboyvaj · 08-30-2011, 02:10 PM

Was the shine kit bad quality or something? Or just didn't like the look?

delusional · 08-30-2011, 04:47 PM

Quote:

Originally Posted by batboyvaj

Was the shine kit bad quality or something? Or just didn't like the look?

^ interested in knowing this as well

CarbonSignal · 08-30-2011, 05:40 PM

Shine auto have very nice products with great quality.

The CF amuse that we offer is made by them.. I vouch for them

tonybui · 08-30-2011, 07:03 PM

They make great product but their customer service (I can only say service over email sucks) they wouldn't reply me for months

definitionxmk · 08-30-2011, 07:37 PM

I just call them and leave a message... Ken calls me back to verify everything in a timely matter. I've been shopping with him for YEARS and never had an issue. Plus I usually don't return things like our female counterparts do =P

phunk · 08-30-2011, 07:41 PM

i just dont order something if i dont like it.

if i were in their shoes, and there was nothing wrong with the products quality, and you simply just changed your mind.. i would definitely charge a restocking fee and you would have to cover shipping both ways. unless like i said, you had a legitmate complaint about the quality of the item not being what was implied... then I would do a full refund.

definitionxmk · 08-30-2011, 07:44 PM

^this

08-29-2011, 04:46 PM	#1 (permalink)
dudesky Track Member Join Date: Apr 2011 Location: Kraid's lair Posts: 516 Drives: E46 M3 6MT Rep Power: 15	ShineAuto Project-is this company a joke?? problem solved Last edited by dudesky; 08-31-2011 at 06:50 PM. Reason: problem solved

08-29-2011, 06:54 PM	#3 (permalink)
phunk A True Z Fanatic Join Date: Mar 2009 Location: Chicago Posts: 3,668 Drives: 370 Rep Power: 974723	why would you order something just to return it the next day? __________________ Charles @ CJ Motorsports : Website \| Facebook \| Instagram \| YouTube Home of the 9 second, stock longblock, stock drivetrain 6MT 370z. 9.91 @ 142mph

08-30-2011, 05:40 PM	#11 (permalink)
CarbonSignal A True Z Fanatic Join Date: Jan 2011 Location: Dubai/California Posts: 2,092 Drives: 370z Rep Power: 20	Shine auto have very nice products with great quality. The CF amuse that we offer is made by them.. I vouch for them __________________ CS 2018 Summer Nismo NEW GB............MOONBEAM Forum OFFER.....................09-14 CS Nismolipkit Forum OFFER Facebook.... Instagram ....Website

08-30-2011, 07:37 PM	#13 (permalink)
definitionxmk Track Member Join Date: Jul 2009 Location: Los Angeles CA Posts: 973 Drives: Stage 2 SC 370Z Rep Power: 17	I just call them and leave a message... Ken calls me back to verify everything in a timely matter. I've been shopping with him for YEARS and never had an issue. Plus I usually don't return things like our female counterparts do =P __________________ *FALKEN . AMUSE . STANCE . INVIDIA . MINES . TOMMY KAIRA . BRIDE . VOLK RACING . GTM* Featured in DSPORT issue #137 - Follow me on Instagram: @definitionxmk

08-30-2011, 07:41 PM	#14 (permalink)
phunk A True Z Fanatic Join Date: Mar 2009 Location: Chicago Posts: 3,668 Drives: 370 Rep Power: 974723	i just dont order something if i dont like it. if i were in their shoes, and there was nothing wrong with the products quality, and you simply just changed your mind.. i would definitely charge a restocking fee and you would have to cover shipping both ways. unless like i said, you had a legitmate complaint about the quality of the item not being what was implied... then I would do a full refund. __________________ Charles @ CJ Motorsports : Website \| Facebook \| Instagram \| YouTube Home of the 9 second, stock longblock, stock drivetrain 6MT 370z. 9.91 @ 142mph

08-29-2011, 04:56 PM	#2 (permalink)
Jamaica A True Z Fanatic Join Date: Mar 2010 Location: SoCal Posts: 15,362 Drives: Under boost Rep Power: 73	Ken the owner at shine Auto Doesnt come in until After 2pm pacific standard time. Call the shop 909-980-3433. He always takes care of the issues.

08-29-2011, 07:27 PM	#4 (permalink)
Apoc370z A True Z Fanatic Join Date: May 2011 Location: Orange County, CA Posts: 999 Drives: 2011 GM z34 Rep Power: 15	It takes time to proccess the RMAs, and most company will have to find out what the problem is before they issue the refund. Not to mention the transaction itself might take a day or two, not counting the weekends. I say give it a day or two.

08-29-2011, 11:33 PM	#7 (permalink)
dudesky Track Member Join Date: Apr 2011 Location: Kraid's lair Posts: 516 Drives: E46 M3 6MT Rep Power: 15	I was mad because they haven't reply me for forever. If they replied me once saying "don't worry, your thing is being processed" I wouldn't be this mad.

08-30-2011, 02:10 PM	#9 (permalink)
batboyvaj Base Member Join Date: Jun 2011 Location: mn Posts: 111 Drives: 2011 370z Rep Power: 14	Was the shine kit bad quality or something? Or just didn't like the look?

08-30-2011, 07:03 PM	#12 (permalink)
tonybui A True Z Fanatic Join Date: May 2009 Location: Maryland Posts: 1,397 Drives: 09 Sports 6 Speed Rep Power: 427	They make great product but their customer service (I can only say service over email sucks) they wouldn't reply me for months

08-30-2011, 07:44 PM	#15 (permalink)
definitionxmk Track Member Join Date: Jul 2009 Location: Los Angeles CA Posts: 973 Drives: Stage 2 SC 370Z Rep Power: 17	^this __________________ *FALKEN . AMUSE . STANCE . INVIDIA . MINES . TOMMY KAIRA . BRIDE . VOLK RACING . GTM* Featured in DSPORT issue #137 - Follow me on Instagram: @definitionxmk

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