Originally Posted by definitionxmk I just call them and leave a message... Ken calls me back to verify everything in a timely matter. I've been shopping with him for YEARS
|
|
LinkBack | Thread Tools | Display Modes |
08-31-2011, 09:23 AM | #17 (permalink) |
Base Member
Join Date: Jun 2011
Location: West Palm Beach, FL
Posts: 67
Drives: 09 MB 6mt
Rep Power: 0 |
wow.. sounds like a personal problem. shineauto has always come through for me. top notch service, top quality product everytime. maybe you should do more research on a product before you order it and decide that you don't like it shortly thereafter. if you don't have a valid issue or complaint about the item then you should have to pay shipping both ways and a hefty restocking fee just for being a moron
|
08-31-2011, 10:04 AM | #18 (permalink) |
Base Member
Join Date: Oct 2010
Location: Maryland
Posts: 68
Drives: 09 PW 6spd 370Z
Rep Power: 15 |
I ordered the rear addons as well from them about a month ago. I ordered it on a fri. and waited about 9 business days and decided to call and find out what the status was on them. They picked up the first time calling and due to my personal issue with my paypal account and the email address, I never recieved an invoice. When i talked to them they forwarded the invoice to another email after about 5 mins from hanging up with them. And 2 days later they showed up.
As far as quality goes, for mine personally, the two screw holes that are on the inside of the fenders didnt quite match up. I just used the top hole then drilled a little bit out of the bottom one to make it sit flush, not a big problem. Then I also had to sand down the curve where it meets the rear bumper, cause i wasnt to happy with the gaps, but now it sits tight to the bumper, Then took it to a local body shop and had it color matched. All in all I absolutely love the way it turned out and with the combination of the evo-r fog light, I cant just help everytime I look at it. Now I just need to get my FI exhaust and then it will be complete
__________________
UPREV 330rwhp/270tq l F.I. CBE l Stillen Gen3 l Stillen 19 row Oil Cooler l Stillen Sway Bars l NST Pulley Set l Eibach Springs l Shine l 15mm/20mm Spacers Last edited by MnTBlitz; 08-31-2011 at 10:07 AM. |
08-31-2011, 11:15 AM | #19 (permalink) | |
Track Member
Join Date: Apr 2011
Location: Kraid's lair
Posts: 516
Drives: E46 M3 6MT
Rep Power: 15 |
Quote:
|
|
08-31-2011, 02:00 PM | #20 (permalink) | |
Base Member
Join Date: Jun 2011
Location: West Palm Beach, FL
Posts: 67
Drives: 09 MB 6mt
Rep Power: 0 |
well
Quote:
good luck with your issue, I hope it gets resolved in a timely and professional manner. |
|
08-31-2011, 02:13 PM | #21 (permalink) |
A True Z Fanatic
Join Date: Mar 2009
Location: Chicago
Posts: 3,668
Drives: 370
Rep Power: 974723 |
i wouldnt go as far as name calling, but this definitely is not an industry where "try it and return it" is accepted. unless i missed shineautos info-mercial where they offer you a full refund if you dont like it lol.
maybe they didnt refund you because they found nothing wrong with it and shipped it straight back to you? |
08-31-2011, 03:09 PM | #22 (permalink) |
A True Z Fanatic
Join Date: Aug 2009
Location: N/A
Posts: 76,801
Drives: N/A
Rep Power: 141521 |
you mean walmart? hahaha.
yah, i personally would not want to buy something that was pre-opened by another customer. but if there's something wrong with the part i will be expecting a full refund. i too think restocking charge is fair if there's nothing wrong with the product and one simply returned it due to watever reasons. |
08-31-2011, 04:10 PM | #23 (permalink) |
Track Member
Join Date: Apr 2011
Location: Kraid's lair
Posts: 516
Drives: E46 M3 6MT
Rep Power: 15 |
Guys, lol I already emailed them before I return it saying "I want to return for the full refund" and they said "yes, it will be 100% refunded" and "send it back to their industry". That's why I returned it. Do you guys really think I just returned it without notifying them and complaining about the refund? No.
|
Bookmarks |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Joke of the Day | Togo | The Lounge (Off Topic) | 880 | 08-29-2012 08:13 PM |
ShineAuto lip kit | keng714 | Exterior & Interior | 19 | 02-12-2010 09:01 PM |
And yet another man + bar joke... | kannibul | Gentleman's Club | 1 | 11-12-2009 10:21 AM |
A joke I just heard | 300ShooTTer | Gentleman's Club | 20 | 11-05-2009 01:18 PM |
7 dollar mod no joke....!!!! | simota1 | Exterior & Interior | 31 | 08-24-2009 11:06 PM |