UAM Add on Spoiler

bullitt5897 · 11-09-2011, 02:03 PM

Iwan like I posted last night I am waiting on the freight company today to pick up the rest of the orders. I have 2-3 wings sitting in boxes. I have a lip kit sitting. I have 2 amuse kits and a few sets of fenders in boxes waiting for pick up. I said I would be getting everyone tracking numbers today and I will. Please be patient a lot of the problems we have had is with our manufacturer and we have a new company that will be taking over our production for future orders. The new company has already built us production prototypes in record time and with great quality! Please be patient we are trying to get everyone's orders taken care of.

Thanks,

Mike

pty370z · 11-09-2011, 02:20 PM

Quote:

Originally Posted by Bullitt@UAMotorsports

Iwan like I posted last night I am waiting on the freight company today to pick up the rest of the orders. I have 2-3 wings sitting in boxes. I have a lip kit sitting. I have 2 amuse kits and a few sets of fenders in boxes waiting for pick up. I said I would be getting everyone tracking numbers today and I will. Please be patient a lot of the problems we have had is with our manufacturer and we have a new company that will be taking over our production for future orders. The new company has already built us production prototypes in record time and with great quality! Please be patient we are trying to get everyone's orders taken care of.

Thanks,

Mike

Mike, that's the thing right there..

I got a PM from Andrew saying that the wings had shipped LAST Tuesday.. Not yesterday, LAST WEEK.. Now you're saying the wings are in the shop sitting in boxes.. That's just amazing..

Hopefully they will finally and really ship this time..

bullitt5897 · 11-09-2011, 02:33 PM

Quote:

Originally Posted by pty370z

Mike, that's the thing right there..

I got a PM from Andrew saying that the wings had shipped LAST Tuesday.. Not yesterday, LAST WEEK.. Now you're saying the wings are in the shop sitting in boxes.. That's just amazing..

Hopefully they will finally and really ship this time..

We have shipments going out every week. Yours was shipped and then sent back if I recall correctly. I am trying to remedy the issue we know where the problem is with these orders and we are working to get everyone taken care of. If my warehouse tells me they shipped your parts... I immediately call/pm you and say it shipped but if it did not then I look like a fool... That's where we stand right now. So me and Andrew are on the case of the current manufacturer and our warehouse to get these parts out for us so that we can resolve the issues. I can only ask that you be patient while we get these out ASAP to you guys.

Thanks,

Mike

ND370z · 11-09-2011, 03:27 PM

no more forum drama. Were adults here.

NewYorkJon34 · 11-09-2011, 03:34 PM

Quote:

Originally Posted by Bullitt@UAMotorsports

Seriously, This is uncalled for... If you have an opinion make a new thread. Jon your being really immature.

I couldn't resist Mike, lol just a joke. But you guys must be super stressed over this wing drama. I see why people would be upset, but I know you guys were at Sema & people just need some patience.

bullitt5897 · 11-09-2011, 03:59 PM

Quote:

Originally Posted by NewYorkJon34

I couldn't resist Mike, lol just a joke. But you guys must be super stressed over this wing drama. I see why people would be upset, but I know you guys were at Sema & people just need some patience.

Yeah we are a bit stressed as our reputation is on the line and our Manufacturer has failed us on getting these parts out in a timely manner. I am working with all our customers to help resolve the issues and get everyone their products as quickly as possible.

Mike

NewYorkJon34 · 11-10-2011, 10:36 AM

Mike I was gonna post a "jk" but my post was deleted lol

Do you have pics of your carbon uam/mines wing?

TypeOne · 11-10-2011, 10:59 AM

I'm not pointing fingers, but passing the buck doesn't really do anything except frustrate customers. A slow or misinformed supplier has no affect on what you tell your own customers that are waiting for their parts. Telling them that the parts that arrived either looked like trash or the manufacturer dropped the ball is what should have been said from the beginning.

Good luck guys.

bullitt5897 · 11-10-2011, 11:03 AM

The freight truck was too full last night and has to come back today to pick up everyones orders. We were the last stop of the day. I will update when everything is picked up today.

Mike

49erZ · 11-10-2011, 03:18 PM

I wanted to get this once I got my wing from the dealer...but they seemed jinxed. Everything that could happen to the add on has happened. Lets hope alien abduction is not in their future.

bullitt5897 · 11-11-2011, 12:59 AM

Everyones stuff went out except the one wing going to miami... we have to take that one to fedex in the morning. I will have tracking numbers for everyone tomorrow when I receive them from the warehouse.

For the customer who is getting the replacement CF fender it should ship middle of next week as we will be getting it on monday and need to clear coat it.

If you have a specific question please PM me and I will address your order on a case by case basis. This will be the most organized way I can handle questions and concerns.

thanks,

Mike

pty370z · 11-11-2011, 03:29 PM

Quote:

Originally Posted by Bullitt@UAMotorsports

Everyones stuff went out except the one wing going to miami... we have to take that one to fedex in the morning. I will have tracking numbers for everyone tomorrow when I receive them from the warehouse.

For the customer who is getting the replacement CF fender it should ship middle of next week as we will be getting it on monday and need to clear coat it.

If you have a specific question please PM me and I will address your order on a case by case basis. This will be the most organized way I can handle questions and concerns.

thanks,

Mike

Well unlucky me that my piece is the ONLY one that didn't ship out...

Is it with Fedex now, however, as you said?

bullitt5897 · 11-11-2011, 03:51 PM

Yes it was dropped off early this morning

again I apologize for the delay guys!

pty370z · 11-11-2011, 04:00 PM

Quote:

Originally Posted by Bullitt@UAMotorsports

Yes it was dropped off early this morning

again I apologize for the delay guys!

Thanks Mike! What about that tracking number? That would be the cherry on top of the ice cream..

bullitt5897 · 11-11-2011, 04:42 PM

I am waiting on our delivery truck guy to get back from running errands. Also, your wing went out UPS not FedEx...

Iwans Order was picked up already and once it gets put on the plane from the shipping company's warehouse I will have an airway confirmation for him.

Chris I have a tracking number for you and will be PM'ing you in about 5 secs.

Don's wheels he ordered through andrew have also shipped and if he would PM me I can give him his tracking number. (I dont know your username).

The replacement CF fender will be going out next week pending no setbacks in clear coating.

** If I have left anyone out PLEASE PM me and I will check on your order **

11-09-2011, 02:03 PM	#256 (permalink)
bullitt5897 Premium Member Join Date: Jan 2009 Location: North GA Posts: 6,831 Drives: Twin Turbo Z34 Rep Power: 3682	Iwan like I posted last night I am waiting on the freight company today to pick up the rest of the orders. I have 2-3 wings sitting in boxes. I have a lip kit sitting. I have 2 amuse kits and a few sets of fenders in boxes waiting for pick up. I said I would be getting everyone tracking numbers today and I will. Please be patient a lot of the problems we have had is with our manufacturer and we have a new company that will be taking over our production for future orders. The new company has already built us production prototypes in record time and with great quality! Please be patient we are trying to get everyone's orders taken care of. Thanks, Mike __________________ *Shop Cars: 2013 318whp Nismo VspecII 370z SOLD, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054*

11-10-2011, 10:36 AM	#262 (permalink)
NewYorkJon34 A True Z Fanatic Join Date: Jun 2009 Location: Naples, Florida Posts: 3,041 Drives: 09 Fairlady Z Rep Power: 1065	Mike I was gonna post a "jk" but my post was deleted lol Do you have pics of your carbon uam/mines wing? __________________ NewYorkJon34's Ultimate Z Build

11-10-2011, 11:03 AM	#264 (permalink)
bullitt5897 Premium Member Join Date: Jan 2009 Location: North GA Posts: 6,831 Drives: Twin Turbo Z34 Rep Power: 3682	The freight truck was too full last night and has to come back today to pick up everyones orders. We were the last stop of the day. I will update when everything is picked up today. Mike __________________ *Shop Cars: 2013 318whp Nismo VspecII 370z SOLD, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054*

11-11-2011, 12:59 AM	#266 (permalink)
bullitt5897 Premium Member Join Date: Jan 2009 Location: North GA Posts: 6,831 Drives: Twin Turbo Z34 Rep Power: 3682	Everyones stuff went out except the one wing going to miami... we have to take that one to fedex in the morning. I will have tracking numbers for everyone tomorrow when I receive them from the warehouse. For the customer who is getting the replacement CF fender it should ship middle of next week as we will be getting it on monday and need to clear coat it. If you have a specific question please PM me and I will address your order on a case by case basis. This will be the most organized way I can handle questions and concerns. thanks, Mike __________________ *Shop Cars: 2013 318whp Nismo VspecII 370z SOLD, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054*

11-11-2011, 03:51 PM	#268 (permalink)
bullitt5897 Premium Member Join Date: Jan 2009 Location: North GA Posts: 6,831 Drives: Twin Turbo Z34 Rep Power: 3682	Yes it was dropped off early this morning again I apologize for the delay guys! __________________ *Shop Cars: 2013 318whp Nismo VspecII 370z SOLD, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054*

11-09-2011, 03:27 PM	#259 (permalink)
ND370z Base Member Join Date: Feb 2011 Location: SoCal Posts: 115 Drives: 370z Rep Power: 14	no more forum drama. Were adults here.

11-10-2011, 10:59 AM	#263 (permalink)
TypeOne A True Z Fanatic Join Date: Jul 2010 Location: Baton Rouge, LA Posts: 2,682 Drives: BSM 370 Rep Power: 1851	I'm not pointing fingers, but passing the buck doesn't really do anything except frustrate customers. A slow or misinformed supplier has no affect on what you tell your own customers that are waiting for their parts. Telling them that the parts that arrived either looked like trash or the manufacturer dropped the ball is what should have been said from the beginning. Good luck guys.

11-10-2011, 03:18 PM	#265 (permalink)
49erZ Base Member Join Date: Oct 2011 Location: SGV, CA Posts: 81 Drives: 2011 370Z Blk/Blk Rep Power: 14	I wanted to get this once I got my wing from the dealer...but they seemed jinxed. Everything that could happen to the add on has happened. Lets hope alien abduction is not in their future.

11-11-2011, 04:42 PM	#270 (permalink)
bullitt5897 Premium Member Join Date: Jan 2009 Location: North GA Posts: 6,831 Drives: Twin Turbo Z34 Rep Power: 3682	I am waiting on our delivery truck guy to get back from running errands. Also, your wing went out UPS not FedEx... Iwans Order was picked up already and once it gets put on the plane from the shipping company's warehouse I will have an airway confirmation for him. Chris I have a tracking number for you and will be PM'ing you in about 5 secs. Don's wheels he ordered through andrew have also shipped and if he would PM me I can give him his tracking number. (I dont know your username). The replacement CF fender will be going out next week pending no setbacks in clear coating. If I have left anyone out PLEASE PM me and I will check on your order __________________ *Shop Cars: 2013 318whp Nismo VspecII 370z SOLD, 2009 1000hp+ 93oct 4.0L TT 370z Fast Intentions STAGE 4 #054*

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