UAM Add on Spoiler

pty370z · 10-28-2011, 02:52 PM

still nothing?

I'm still waiting for updates.. I still don't have tracking info..

Guys, please!

Unique_Z · 10-28-2011, 03:13 PM

Quote:

Originally Posted by pty370z

still nothing?

I'm still waiting for updates.. I still don't have tracking info..

Guys, please!

I didn't receive the pm they mentioned either..

pty370z · 11-01-2011, 12:42 PM

Andrew, Mike, where are you guys? Really?

This is exhausting...

It's November already!

Mike Z · 11-01-2011, 02:12 PM

shady business

TypeOne · 11-01-2011, 02:28 PM

Geez....

If something is going on, just be honest and open. Saying this and that isn't going to help any situation and misleading your customers is even worse.

You guys should take some initiative and make your customers happy or, at the very least, be honest with them. I can tell you that saying everyone will be happy and taken care of will only work for so long until people start to loose their cool. I'm not going to bash or hate, but it sounds like something is going on and it's getting brushed off as being shipping issues or mistakes.

In the end, shipping mistakes and issues DONT take 3 weeks to settle. I've had packages ship from the US to Australia only to be undeliverable and sent back. That entire process too MAYBE 8-10 DAYS.

I'm not saying these guys aren't going to get their stuff, but jeez, tell them whats going on. From seeing how this has been handled questions whether or not I would buy anything from you guys.

Be sure not to over-promise and under-deliver...

:-/

Calvin · 11-01-2011, 03:25 PM

i think they've been busy with getting ready for sema o_o

Timothy@UAM · 11-02-2011, 01:59 PM

Hey guys! quick update!
Apologies go out to everyone but we have been mad busy with SEMA

Waiting on tracking numbers, but wings shipped out Tuesday from the shop!

TypeOne · 11-02-2011, 04:45 PM

I'm pretty sure someone has said that already... and if "getting ready for SEMA" means you can't ship packages and PM customers shipping information that they have been waiting on for weeks, seems like priorities are in the wrong order.

Customers > ALL

Jamaica · 11-02-2011, 04:49 PM

Quote:

Originally Posted by TypeOne

I'm pretty sure someone has said that already... and if "getting ready for SEMA" means you can't ship packages and PM customers shipping information that they have been waiting on for weeks, seems like priorities are in the wrong order.

Customers > ALL

and who are you?

the lack of PM are my fault. I take full responsibility for both orders not being shipped on time and the lack of communication. Pm sent to both of them.

TypeOne · 11-02-2011, 04:54 PM

Quote:

Originally Posted by Jamaica@UAMotorsports

and who are you?

the lack of PM are my fault. I take full responsibility for both orders not being shipped on time and the lack of communication. Pm sent to both of them.

Just someone looking from the outside in on the situation.

I'm sure others will agree with me and say that customers should come first... I know if I was selling something to someone, I would want them to be as happy as can be.

Wouldn't you want the same if YOU bought something from someone?

ND370z · 11-02-2011, 05:00 PM

everyone fuks up. Running a business aint easy as you think...how about your try it typeone lol

lets get the orders out. I know people want a second group buy.

Mike Z · 11-02-2011, 05:24 PM

Quote:

Originally Posted by ND370z

everyone fuks up. Running a business aint easy as you think...how about your try it typeone lol

lets get the orders out. I know people want a second group buy.

Its not about how hard a business is to run, its about UAM misleading its customers and using excuses to buy more time for whatever reason(ex., SEMA, really? that is just absurd). They announced the first group buy 3 months ago which only consisted of 5 people on the list. Here we are in Novemeber and two of them still have yet to receive their product. Both of them not getting a legitment response and being ignored half the time. I'm only saying all this because it frustrates me seeing other people get treated with horrible customer service. Its not common for someone to be dissatisfied with a company in this forum and when it does happen, it doesnt go unnoticed.

ND370z · 11-02-2011, 05:35 PM

Quote:

Originally Posted by Mike Z

Its not about how hard a business is to run, its about UAM misleading its customers and using excuses to buy more time for whatever reason(ex., SEMA, really? that is just absurd). They announced the first group buy 3 months ago which only consisted of 5 people on the list. Here we are in Novemeber and two of them still have yet to receive their product. Both of them not getting a legitment response and being ignored half the time. I'm only saying all this because it frustrates me seeing other people get treated with horrible customer service. Its not common for someone to be dissatisfied with a company in this forum and when it does happen, it doesnt go unnoticed.

sure.

since you know the whole story..

Mike Z · 11-02-2011, 06:05 PM

Considering that I followed this tread because I was interested in the group buy awhile ago, yeah I do know the whole story. I was curious to know if they cleared up this ordeal with the first group buy, they haven't yet and I'm not suprised.

batman_4 · 11-02-2011, 06:08 PM

Quote:

Originally Posted by Mike Z

Considering that I followed this tread because I was interested in the group buy awhile ago, yeah I do know the whole story. I was curious to know if they cleared up this ordeal with the first group buy, they haven't yet and I'm not suprised.

, this thread has kept me from wanting to purchase this wing.

without customers there will be no SEMA

hopefully the 2nd GB will have a better show..

10-28-2011, 02:52 PM	#226 (permalink)
pty370z Track Member Join Date: Apr 2009 Location: Panama City, Panama Posts: 654 Drives: over the speed limit Rep Power: 17	still nothing? I'm still waiting for updates.. I still don't have tracking info.. Guys, please! __________________ 2010 Solid Red 370Z * *Touring-Sport-6MT Black Interior Performance:** STILLEN * BERK * UR * MISHIMOTO * K&N * Z1 * ZSPEED * UPREV * DBA Interior: GT-R Red Start/Stop Button * MSA Floor Mats * PW:JDM Exterior: INGS+1 * SEIBON * FUJIMURA * PW:JDM * UAM * KICS * VOLK

11-01-2011, 12:42 PM	#228 (permalink)
pty370z Track Member Join Date: Apr 2009 Location: Panama City, Panama Posts: 654 Drives: over the speed limit Rep Power: 17	Andrew, Mike, where are you guys? Really? This is exhausting... It's November already! __________________ 2010 Solid Red 370Z * *Touring-Sport-6MT Black Interior Performance:** STILLEN * BERK * UR * MISHIMOTO * K&N * Z1 * ZSPEED * UPREV * DBA Interior: GT-R Red Start/Stop Button * MSA Floor Mats * PW:JDM Exterior: INGS+1 * SEIBON * FUJIMURA * PW:JDM * UAM * KICS * VOLK

11-01-2011, 02:12 PM	#229 (permalink)
Mike Z Base Member Join Date: Sep 2011 Location: San Diego Posts: 76 Drives: 11' 370 Z Rep Power: 14	shady business __________________ Fast Intentions 18" SS // Stillen Gen 3's // Evo-r Fang

11-01-2011, 03:25 PM	#231 (permalink)
Calvin A True Z Fanatic Join Date: Aug 2009 Location: Castro Valley, CA Age: 34 Posts: 1,418 Drives: 4GS, R8v10 Rep Power: 18	i think they've been busy with getting ready for sema o_o __________________ BUILD THREAD SPONSORED BY: SPEEDELEMENT

11-02-2011, 06:05 PM	#239 (permalink)
Mike Z Base Member Join Date: Sep 2011 Location: San Diego Posts: 76 Drives: 11' 370 Z Rep Power: 14	Considering that I followed this tread because I was interested in the group buy awhile ago, yeah I do know the whole story. I was curious to know if they cleared up this ordeal with the first group buy, they haven't yet and I'm not suprised. __________________ Fast Intentions 18" SS // Stillen Gen 3's // Evo-r Fang

11-01-2011, 02:28 PM	#230 (permalink)
TypeOne A True Z Fanatic Join Date: Jul 2010 Location: Baton Rouge, LA Posts: 2,682 Drives: BSM 370 Rep Power: 1851	Geez.... If something is going on, just be honest and open. Saying this and that isn't going to help any situation and misleading your customers is even worse. You guys should take some initiative and make your customers happy or, at the very least, be honest with them. I can tell you that saying everyone will be happy and taken care of will only work for so long until people start to loose their cool. I'm not going to bash or hate, but it sounds like something is going on and it's getting brushed off as being shipping issues or mistakes. In the end, shipping mistakes and issues DONT take 3 weeks to settle. I've had packages ship from the US to Australia only to be undeliverable and sent back. That entire process too MAYBE 8-10 DAYS. I'm not saying these guys aren't going to get their stuff, but jeez, tell them whats going on. From seeing how this has been handled questions whether or not I would buy anything from you guys. Be sure not to over-promise and under-deliver... :-/

11-02-2011, 01:59 PM	#232 (permalink)
Timothy@UAM Base Member Join Date: Sep 2011 Location: All Over Age: 45 Posts: 13 Drives: 2010 370z Rep Power: 14	Hey guys! quick update! Apologies go out to everyone but we have been mad busy with SEMA Waiting on tracking numbers, but wings shipped out Tuesday from the shop!

11-02-2011, 04:45 PM	#233 (permalink)
TypeOne A True Z Fanatic Join Date: Jul 2010 Location: Baton Rouge, LA Posts: 2,682 Drives: BSM 370 Rep Power: 1851	I'm pretty sure someone has said that already... and if "getting ready for SEMA" means you can't ship packages and PM customers shipping information that they have been waiting on for weeks, seems like priorities are in the wrong order. Customers > ALL

11-02-2011, 05:00 PM	#236 (permalink)
ND370z Base Member Join Date: Feb 2011 Location: SoCal Posts: 115 Drives: 370z Rep Power: 14	everyone fuks up. Running a business aint easy as you think...how about your try it typeone lol lets get the orders out. I know people want a second group buy.

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