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replaced odometer

Hey guys... I'm new to the forums as I just bought my 370 last week. I already had an issue and I figured I would run it past you guys

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Old 04-01-2010, 08:54 PM   #1 (permalink)
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Hey guys... I'm new to the forums as I just bought my 370 last week. I already had an issue and I figured I would run it past you guys to see what you guys think. I bought an 09 with 5200 miles (and got a DAMN good deal fyi). Well from day 1 I noticed that when I turn my lights, the back light to the radio and climate control knobs wouldn't work. So I took it to the dealership and they ordered a new gauge cluster and determined it was caused by a company they outsource to for alarm systems (one of those upsell items when you buy the car). So they ordered the new gauge cluster with 5998 miles but when I went in to the dealership today to get it installed, I had 6362 on my odometer. So I got my car back with less miles (per the odometer) than it went in with. The service manager said it is perfectly fine and not to worry about the difference in miles. Any of you out there work for Nissan and can vouch? I've just always heard that changes in the odometer are no good, but the dealership ensured me that these changes are acceptable and documented with Nissan motor company. Is 300 miles no big deal? I'm having an OCD moment about it...

Thanks

Bob
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Old 04-01-2010, 09:16 PM   #2 (permalink)
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Quote:
Originally Posted by Volcom370Z View Post
Hey guys... I'm new to the forums as I just bought my 370 last week. I already had an issue and I figured I would run it past you guys to see what you guys think. I bought an 09 with 5200 miles (and got a DAMN good deal fyi). Well from day 1 I noticed that when I turn my lights, the back light to the radio and climate control knobs wouldn't work. So I took it to the dealership and they ordered a new gauge cluster and determined it was caused by a company they outsource to for alarm systems (one of those upsell items when you buy the car). So they ordered the new gauge cluster with 5998 miles but when I went in to the dealership today to get it installed, I had 6362 on my odometer. So I got my car back with less miles (per the odometer) than it went in with. The service manager said it is perfectly fine and not to worry about the difference in miles. Any of you out there work for Nissan and can vouch? I've just always heard that changes in the odometer are no good, but the dealership ensured me that these changes are acceptable and documented with Nissan motor company. Is 300 miles no big deal? I'm having an OCD moment about it...

Thanks

Bob

please tell me this is April fools.....because this is pretty crazy..Nissan always docs the mileage when you first arrive so they should know something is def up.
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Old 04-01-2010, 09:35 PM   #3 (permalink)
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Vegas,

I think I explained what happened wrong. The dealership has to report a specific mileage to Nissan for the new odometer, so the dealership said to program it with 5998 (asumming I'd be close to that number... make sense?). The problem is that when I got to the dealership, I had 6363, not 5998. So my new odometer is essentially 300 some odd miles less. The dealership knows the mileage is less. They told me its ok. The problem is I didn't leave my car at the shop while the part was enroute, so they had to guess how many miles I'd put on the car in a week. Apparently the only way to get a new odometer programmed is by Nissan themselves. So my question, is this really ok like the Nissan says it is?
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Old 04-01-2010, 09:49 PM   #4 (permalink)
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Who cares! you win
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Old 04-01-2010, 10:10 PM   #5 (permalink)
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Originally Posted by Ryan_west06 View Post
Who cares! you win
I was thinking the same thing, but I was getting kinda OCD over it. I would assume it since Nissan installed it, and it was only 300 miles less, it would be ok. I was just always under the assumption that you don't ever change the odometer reading. Granted, those things are all digital and run by computer these days, and I'm sure that rule applies to people cracking the old odometers and rolling them back 30k miles...

Just trying to get the perspective of others and see what fellow Z drivers had to say... there is always more knowledge out there than I possess
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Old 04-01-2010, 10:27 PM   #6 (permalink)
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California DMV law requires the following:

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5.060
Odometer Replacement or Conversion (CVC §28053)
An odometer may be serviced, repaired, or replaced. The odometer must reflect the same mileage after the replacement, service or repair as it did prior.
  • However, if the odometer is incapable of registering the same mileage, the odometer must be adjusted to zero miles, and a notice in writing must be attached to the left door frame of the vehicle by the person performing the service, repair, or replacement, specifying the mileage prior to the service, etc. and the date on which it was completed.
  • The odometer disclosure for a vehicle that has had its odometer replaced or converted from kilometers to miles cannot reflect the “actual mileage” unless a Statement of Facts (REG 256) from the party who replaced/converted the odometer with all of the following information is submitted with the application:
— The date the odometer was replaced/converted.
— The old mileage/kilometer reading at the time of replacement
— The new mileage reading at the time of replacement

ODOMETER MILEAGE REPORTING VEHICLE INDUSTRY REGISTRATION PROCEDURES
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Old 04-01-2010, 11:00 PM   #7 (permalink)
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SoCal,

Thats what I thought... looks like i get to go back to them and MAKE them do it again... because there is no way I'm driving a car with a wrong odometer...
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Old 04-01-2010, 11:13 PM   #8 (permalink)
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At best your car is not a "TMU" - meaning true mileage unknown. This kills resale.
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Old 04-01-2010, 11:22 PM   #9 (permalink)
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At best your car is not a "TMU" - meaning true mileage unknown. This kills resale.
True miles are known... and I'm going to make she it indicates such... is that the concensus I'm getting?
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Old 04-01-2010, 11:48 PM   #10 (permalink)
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The dealer can't program it. They would have to remove it, park your car, and sent it back to Nissan for reprogramming.

For 300 miles I wouldn't sweat it, no one is going to make a big deal over it.
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Old 04-01-2010, 11:56 PM   #11 (permalink)
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But California law says it must match... and if it can't, then it needs to be labeled as such... and i refuse to have a car with such a label... they can fix it
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Old 04-02-2010, 12:01 AM   #12 (permalink)
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It's not 30000 miles or 3000 miles it's 300 miles, your making a big deal out of a small one.
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Old 04-02-2010, 12:13 AM   #13 (permalink)
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I agree that 300 isnt as bad as it could be, but in my opinion, they should match. If you bought a car and found it the miles didnt match, you would be ok with it? even if it was just 300 miles?
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Old 04-02-2010, 12:13 AM   #14 (permalink)
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The point is who knows what your milage was but you and the service rep. There are no services with a milage that will prove otherwise so I wouldnt worry about it. A couple hundred miles isnt gonna matter.
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Old 04-02-2010, 12:14 AM   #15 (permalink)
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Originally Posted by Volcom370Z View Post
I agree that 300 isnt as bad as it could be, but in my opinion, they should match. If you bought a car and found it the miles didnt match, you would be ok with it? even if it was just 300 miles?
there is no documentation to show its off.
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