Also, the freight service probably won't have your email to send the receipt. I had to call them and have them add it.

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Had this happen too, to some side skirts. Seibon claims you are to inspect it upon receiving it and sign the delivery slip as damaged while the delivery service person is there. If not it is now your problem and Seibon will not refund jack. I refused to buy from them again going forward.

In fairness there's a legitimate, legal reason they do that.. but if you dont want to deal w the hassle then I wouldn't buy either

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If you don't want to deal with the hassle, the best option is to refuse the delivery and contact your credit card company and tell them the product arrived damaged and you don't have the time to deal with accepting a horribly packaged product and the return/replacement process. They should care of you.

In my previous experiences, they generally are ok with a photo or three of the damaged packaging. Holes, such as those from a poorly operated forklift, are excellent evidence.

What was the outcome or plan? I am also looking at getting cf parts thru seibon, but now having 2nd thoughts....

Also, I was eyeing between the hood you got and the gtr style. I know the vents are functional, but I’m worried about water getting thru into the engine bay....

Seibon was processing the claim as of Friday. I'm going to contact THM first thing Monday for an update.

As for water... everything in the bay has seals and whatnot. And I'm gonna fabricate rain guards for the vents.

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My Seibon hood arrived damaged as well last week. Had the same issue around the GTR Style vents but my cracks were worse.

Seibon directed me/the shop to destroy the hood after I emailed them pictures and they immediately shipped a replacement hood. Customer service was great - I just hope the replacement comes undamaged.

The issue is that Seibon moves so many hood these days (they're all copies or derived from designs by someone else) that its cheaper to kick out a replacement for screw ups than to drastically change their packing/shipping methods

I've ordered 2 hoods from Japan. zero fitment or shipping issues.

I've ordered . . . 2 or 3 hoods from seibon. Multiple issues

I’ve never ordered a hood, but I second OptionZero on the parts from Japan. The two CF lip spoilers that I received we’re easily the best packaged products that I have received from any other vendors.

Seibon wants me to destroy the hood and take pics. This was my response to THM customer service. He called me immediately after I sent this lol https://uploads.tapatalk-cdn.com/201...e461589939.jpg

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Haha! Keep us updated

seibon should shoulder the costs of the fuel to burn their piece of ****

Take extra photos that look different than the set you send them. Sell those photos for $100 so that someone else can keep their old one. :)

fify

I'd want to use the hood to practice fitting the hood pins. So I'll probably Sawzall a nice big 8====D in the center. Let Seibon know how I'm feeling.