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I bought a 370z... but it didn't come with the right key.

Originally Posted by DYNAZOR "I bought a 370z... but it didn't come with the right key". Kinda sounds like the title of an old acoustic blues song. No it doesn't

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Old 03-01-2017, 01:31 PM   #16 (permalink)
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Quote:
Originally Posted by DYNAZOR View Post
"I bought a 370z... but it didn't come with the right key".
Kinda sounds like the title of an old acoustic blues song.
No it doesn't - the title would be Zee Key Blues. What you've done is write the first line of the song.

Can you do the rest of the verse and maybe the chorus?
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Old 03-01-2017, 01:34 PM   #17 (permalink)
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Or the "Key of Z Blues".

Kirk B.
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Old 03-01-2017, 01:41 PM   #18 (permalink)
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Woke up this mornin' with a zee key in my hand
Fell outa bed - man I could hardly stand
Tumble down the stairs, and crawl into the street
Locked out of my car again - I'm dyin on my feet

I got them zee key blues... etc
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Old 03-01-2017, 01:41 PM   #19 (permalink)
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Quote:
Originally Posted by BeemaaZ View Post
Dealer knew it was not the "right" key. They just didn't want to make it right with you.

If one physical key works and the other didn't, we know what's the problem. Unless you only bought it with one car key.
Yes, when I bought it, they only gave me the one key fob.
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Old 03-01-2017, 01:54 PM   #20 (permalink)
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Update:

I did go back to the Mitsubishi Dealership after work yesterday. I sat down with one of their Sales Managers and fully explained the story.

He was polite and personable. We talked for ten or fifteen minutes. Without him coming out and actually saying so, he did seem to agree with me that yes, we should have provided you with the right key, a physical key that will lock and unlock the doors and glove box!!

He said it wasn't up to him, but he made copies of all of the Nissan paperwork from my service call at morning. He promised he would be in touch with me soon. He did say he needed to pull up my file. He also he would also pull up their file from the person who they bought the car from, although I don't know how that information would be needed.

I do agree with one or more of the posters above that they probably knew, at the time, it wasn't the right key. I suspect that scenario is probably more likely than not.

The ONLY worry that I have is that too much time has passed. I suspect that will be their only "defense." I myself don't think that should matter, but obviously I'm a little biased.

We'll see what happens! Thanks again for the feedback and comments!
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Old 03-02-2017, 10:48 PM   #21 (permalink)
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I'm hoping it all works out for you. Be sure to keep us updated!
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Old 03-02-2017, 10:53 PM   #22 (permalink)
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Not to rain on your bad situation, but, you should have negotiated a spare key at time of purchase, when I bought my Z it came they were only offering me one key, after I negotiated the final price, I said take another $300 off or find me the spare key, guess what the 2nd key turned up while the car was getting detailed.

The moral of the story is; they will either find you a 2nd key or knock another $300 off no matter what the price you negotiated, they are always making money. ALWAYS.
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Old 03-02-2017, 11:36 PM   #23 (permalink)
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Skipped past most of the responses so perhaps this was covered, but the reason you've not had any issue with the programming working is the second hand transmitter that was obviously programmed for the car somewhere along the lines works just fine. If it wasn't going to work it wouldn't have worked all along. Why after 2.5 years could you be having an issue? There is one answer.

The battery.

Replace the battery in the key fob and I bet it works just fine again. All you need from Nissan is the physical key insert ordered and then cut to match your tumblers.


And yes Mitsubishi dealer should cover the physical key replacement, or the entire fob if that's how it has to be ordered by vin.
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Old 03-03-2017, 01:20 PM   #24 (permalink)
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This is a good thought, from ChaseZ. But make sure you use a good quality battery. Cheap ones sometimes give problems. It's definitely worth a try, if you haven't already.
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Old 03-03-2017, 01:42 PM   #25 (permalink)
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This story falls under the heading of caveat emptor. The entire hassle could have been avoided by addressing the problem about 2 1/2 years ago, or by doing what the Mitsu dealer suggested...taking it immediately to the Nissan dealer. Seems to me that a used car dealer probably would have a legal obligation to provide an appropriate key at the time of sale. 2 1/2 years later...? Unless that's a really stand-up dealer, my suspicion is the the OP is SOL.
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Old 03-03-2017, 02:35 PM   #26 (permalink)
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Quote:
Originally Posted by ChaseZ View Post
There is one answer.

The battery.

Replace the battery in the key fob and I bet it works just fine again. All you need from Nissan is the physical key insert ordered and then cut to match your tumblers.

And yes Mitsubishi dealer should cover the physical key replacement, or the entire fob if that's how it has to be ordered by vin.
Thanks for taking the time to respond.

Note that I did replace the keyfob battery about six months ago. I replaced it because a different light appeared on the dash... the Intelligent Key System Warning Light. After replacing the battery, this light went away.

But you might be right... it still might be related to the keyfob battery. I bought two batteries at the time. Maybe I should replace it again already.

Note that the Service Engine Soon Light has yet to come on again. (The Nissan Service Manager said it eventually would.)

And after he told me the reason for the Service Engine Soon light was because of the key, I immediately asked him WHY I was just NOW seeing this light, after having had the car for more than two years.

He said he had no clue. But if it WAS related to nothing more than a weak battery in the keyfob, you would think he would have at least mentioned this possibility.

According to my 370z manual, there is ALSO an Unregistered Intelligent Key Warning Light . So this now brings us to three different warning lights that are all related to the Intelligent Key.
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Old 03-03-2017, 02:37 PM   #27 (permalink)
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Quote:
Originally Posted by SwissCheese View Post
I'm hoping it all works out for you. Be sure to keep us updated!
Thank you. It's been a bit more than two days since my visit to the Mitsu Dealership, and so far I haven't heard back from them. I hope to hear from them today. It shouldn't take three days to pull up my records and make a decision, one way or the other. (Shoot, even meeting me halfway would probably be okay at this point.)
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Old 03-24-2017, 01:58 PM   #28 (permalink)
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Final entry. It took a couple of weeks... longer than it should have... but Mitsubishi came through and replaced the key for me.

I picked it up today, about an hour ago. I was in and out and ten minutes. They had already cut it ahead of time.

I now, for the first time since I bought the car in the summer of 2014, have physical key that can open the door and the glove box.

Thanks for everyone's comments and help.
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Old 03-24-2017, 02:18 PM   #29 (permalink)
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Old 03-24-2017, 02:24 PM   #30 (permalink)
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Quote:
Originally Posted by Ed_Collins View Post
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Thanks for taking the time to respond.

Note that I did replace the keyfob battery about six months ago. I replaced it because a different light appeared on the dash... the Intelligent Key System Warning Light. After replacing the battery, this light went away.

But you might be right... it still might be related to the keyfob battery. I bought two batteries at the time. Maybe I should replace it again already.

Note that the Service Engine Soon Light has yet to come on again. (The Nissan Service Manager said it eventually would.)

And after he told me the reason for the Service Engine Soon light was because of the key, I immediately asked him WHY I was just NOW seeing this light, after having had the car for more than two years.

He said he had no clue. But if it WAS related to nothing more than a weak battery in the keyfob, you would think he would have at least mentioned this possibility.
Was he in service or sales. The fact that service advisors are salesman aside.

Would he mention it? Who knows. Maybe he isn't think of it or maybe he would rather sell s $130 diagnosis than a $6 battery. Not that I have an inherent and well deserved mistrust of dealerships or anything of the sort.

Glad you got the new key finally. That's a small victory in itself. Was the issue with the other one ever resolved? Be interesting (and telling) to see if the issues pop up with this new key or not.
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