2015+ Nismo black housing headlights peeling

axmea? · 03-29-2016, 01:54 PM

Your Z needed sunglasses. Weird. I say it is a projector issue. Some of these do get hot. If it is a magnifying effect, we would have heard more of these from folks in AZ, NV, and CA where the sun is out pretty much all the time.

FLUJOKE · 03-29-2016, 02:03 PM

15+ Nismos are rare and being on this forum is even more rare.... And for them to report the issue would be more rare. I wouldn't doubt if they had it too but just didn't post it on here

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DPE G · 03-31-2016, 08:20 PM

Just went and checked mine. I do have tiny spots forming on both headlights. Mine is a 2015 I took delivery on Dec of 2014. Only 6k miles and also always garage kept. It's hard to get a picture of it right now with the garage lighting. But same kind of bubbles.

TriNismo · 03-31-2016, 08:46 PM

Thanks for checking DPE G. I'm concern that these spots will get worse. Fred Beans Nissan hasn't returned my e-mails or phone calls since Monday, so I don't know what's up. Thinking of what steps I gotta take if they don't stand behind their products

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fryzia23 · 04-01-2016, 08:02 PM

Quote:

Originally Posted by TriNismo

Thanks for checking DPE G. I'm concern that these spots will get worse. Fred Beans Nissan hasn't returned my e-mails or phone calls since Monday, so I don't know what's up. Thinking of what steps I gotta take if they don't stand behind their products

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Jomer from Fred Beans Nissan is no longer on the forum as a vendor. Its a shame because he was my favorite.

TriNismo · 04-02-2016, 10:23 PM

Well after a week, they finally replied. Not what I was expecting .. they want me to purchase a new headlights set from them (wtf), send my defective set back (I'm assuming on my dime) and they will file a warranty claim with Nissan. Takes 30 days they said..If it's approve, then I get my purchase $ back from the new set. I already paid almost $1500 to them already, not comfortable sending them $$$ again, if this is what I gotta go through for defective products. Too bad they're not a vendor on here anymore, no backlash.. I'm at their mercy at this point I think. Anyone got suggestions?

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BrockDM1 · 04-03-2016, 12:40 AM

I just went and checked mine as well and they aren't doing that. Mine is a 15, purchased it in November but it's been in the garage for months since it's winter here. I'm only at 3500 miles.

I'll keep it in mind and report back if i see anything forming now that I can drive it again

BrockDM1 · 04-03-2016, 12:43 AM

Quote:

Originally Posted by TriNismo

Well after a week, they finally replied. Not what I was expecting .. they want me to purchase a new headlights set from them (wtf), send my defective set back (I'm assuming on my dime) and they will file a warranty claim with Nissan. Takes 30 days they said..If it's approve, then I get my purchase $ back from the new set. I already paid almost $1500 to them already, not comfortable sending them $$$ again, if this is what I gotta go through for defective products. Too bad they're not a vendor on here anymore, no backlash.. I'm at their mercy at this point I think. Anyone got suggestions?

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I would not buy another set from them. Who is to say the next set wont do the exact same thing. Sounds like a shady situation to me. I would want some sort of partial refund until the "claim" gets approved then the rest of it and find another option.

DPE G · 04-03-2016, 10:05 AM

Quote:

Originally Posted by BrockDM1

I just went and checked mine as well and they aren't doing that. Mine is a 15, purchased it in November but it's been in the garage for months since it's winter here. I'm only at 3500 miles.

I'll keep it in mind and report back if i see anything forming now that I can drive it again

I still didn't get any good pictures of mine. It is very minor, not as bad as the picture, but I imagine it will catch up eventually.

TriNismo · 04-07-2016, 09:45 AM

Update: Well after being unsatisfied with Fred Beans warranty policies, I contacted Nissan directly and told them my situation. After providing pics, invoices, Vin #, mileage etc they created a case number and looked into it. I was hoping they would just take care of me. They got back to me several days later and said I'd have to have the original dealership (Fred Bean) file a warranty claim, and they can't do anything for me directly. So.. I basically have to buy a new set of headlights from FB, ship the defective ones back to them, they file a claim which takes about 35 days and if approved they'll refund me the costs of the new sets. A hassle of paying for a new set but I'm confident the claim will be approved and I'll get it back.

The joy of ordering online..

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JARblue · 04-07-2016, 10:03 AM

It's not your DD, right? Are you ok with not being able to drive it for a few weeks (month+)? It's not like it just came out of storage if you're in Florida.

Anyway, I don't see why you have to buy a new pair. Just send them the defective pair, and make them file a warranty claim on it and send you a replacement pair asap.

Although, I will say Fred Beans has completely turned upside down in terms of customer service since Jomer left. Jomer was the best, and now it seems like the dealership is just screwing people over since he left. There is a risk with sending back your defective ones to these guys now. Sorry to say. Good luck with whatever decision you make.

JARblue · 04-07-2016, 10:05 AM

Is there a crappy local dealer that screwed you over before? Get them to order you a new pair, and then just return your old pair and get your money back

cooltoy · 04-07-2016, 10:16 AM

Quote:

Originally Posted by TriNismo

Update: Well after being unsatisfied with Fred Beans warranty policies, I contacted Nissan directly and told them my situation. After providing pics, invoices, Vin #, mileage etc they created a case number and looked into it. I was hoping they would just take care of me. They got back to me several days later and said I'd have to have the original dealership (Fred Bean) file a warranty claim, and they can't do anything for me directly. So.. I basically have to buy a new set of headlights from FB, ship the defective ones back to them, they file a claim which takes about 35 days and if approved they'll refund me the costs of the new sets. A hassle of paying for a new set but I'm confident the claim will be approved and I'll get it back.

The joy of ordering online..

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Where is your original set? Sold?

TriNismo · 04-07-2016, 12:08 PM

Quote:

Originally Posted by cooltoy

Where is your original set? Sold?

Yep. Thinking back I should've held on to them

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TriNismo · 04-07-2016, 12:12 PM

Quote:

Originally Posted by JARblue

Is there a crappy local dealer that screwed you over before? Get them to order you a new pair, and then just return your old pair and get your money back

Hmmm...
Nope, no local dealership screwed me over yet.. Lol

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03-29-2016, 01:54 PM	#16 (permalink)
axmea? A True Z Fanatic Join Date: Apr 2012 Location: SoCal Posts: 6,236 Drives: WELL ZED PW 6MT Rep Power: 53241	Your Z needed sunglasses. Weird. I say it is a projector issue. Some of these do get hot. If it is a magnifying effect, we would have heard more of these from folks in AZ, NV, and CA where the sun is out pretty much all the time. __________________ >MyZ's Album< NISMO Convert/ECUTEK/Takeda CAI/F.I. HFC NR CB Carbon/F.I. 34 Row Oil Cooler/4.08 Final Drive /Powertrix+Swifts/Hotchkis/SPL/Whiteline/TWM/Zoom Engineering/EVO-R/AeroJacket Vented CF Fenders + CF Spoiler/Avant Garde-WORK/NST/Morimoto Halo/STi Clear Lenses/Carbon Signal Automotive/RJM Performance/ZSpeed Clutch Flywheel CSC delete

03-31-2016, 08:20 PM	#18 (permalink)
DPE G Track Member Join Date: Apr 2012 Location: Pensacola FL Posts: 747 Drives: 2015 PW Nismo Tech Rep Power: 303	Just went and checked mine. I do have tiny spots forming on both headlights. Mine is a 2015 I took delivery on Dec of 2014. Only 6k miles and also always garage kept. It's hard to get a picture of it right now with the garage lighting. But same kind of bubbles. TriNismo likes this. __________________ \| 2015 Nismo \| DPE \| AirLift \| SPL \| StopTech \| Toyo \| Motordyne \| Tommy Kiara \| Amuse \| ARC \| Top Secret \| Stillen \| Hotchkiss \|

04-02-2016, 10:23 PM	#21 (permalink)
TriNismo Enthusiast Member Join Date: Jun 2014 Location: Florida Posts: 333 Drives: 2014 370z Nismo Rep Power: 505	2015+ Nismo black housing headlights peeling Well after a week, they finally replied. Not what I was expecting .. they want me to purchase a new headlights set from them (wtf), send my defective set back (I'm assuming on my dime) and they will file a warranty claim with Nissan. Takes 30 days they said..If it's approve, then I get my purchase $ back from the new set. I already paid almost $1500 to them already, not comfortable sending them $$$ again, if this is what I gotta go through for defective products. Too bad they're not a vendor on here anymore, no backlash.. I'm at their mercy at this point I think. Anyone got suggestions? Sent from my iPhone using Tapatalk Last edited by TriNismo; 04-02-2016 at 10:29 PM.

04-03-2016, 12:40 AM	#22 (permalink)
BrockDM1 Enthusiast Member Join Date: Jun 2014 Location: Chicago Posts: 265 Drives: 15 Nismo Z Tech Rep Power: 11	I just went and checked mine as well and they aren't doing that. Mine is a 15, purchased it in November but it's been in the garage for months since it's winter here. I'm only at 3500 miles. I'll keep it in mind and report back if i see anything forming now that I can drive it again TriNismo likes this. __________________ '15 Pearl White Nismo Tech - (Retired)

04-07-2016, 09:45 AM	#25 (permalink)
TriNismo Enthusiast Member Join Date: Jun 2014 Location: Florida Posts: 333 Drives: 2014 370z Nismo Rep Power: 505	2015+ Nismo black housing headlights peeling Update: Well after being unsatisfied with Fred Beans warranty policies, I contacted Nissan directly and told them my situation. After providing pics, invoices, Vin #, mileage etc they created a case number and looked into it. I was hoping they would just take care of me. They got back to me several days later and said I'd have to have the original dealership (Fred Bean) file a warranty claim, and they can't do anything for me directly. So.. I basically have to buy a new set of headlights from FB, ship the defective ones back to them, they file a claim which takes about 35 days and if approved they'll refund me the costs of the new sets. A hassle of paying for a new set but I'm confident the claim will be approved and I'll get it back. The joy of ordering online.. Sent from my iPhone using Tapatalk

03-29-2016, 02:03 PM	#17 (permalink)
FLUJOKE Track Member Join Date: Apr 2012 Location: earth Posts: 770 Drives: car Rep Power: 2067	15+ Nismos are rare and being on this forum is even more rare.... And for them to report the issue would be more rare. I wouldn't doubt if they had it too but just didn't post it on here Sent from my iPhone using Tapatalk

03-31-2016, 08:46 PM	#19 (permalink)
TriNismo Enthusiast Member Join Date: Jun 2014 Location: Florida Posts: 333 Drives: 2014 370z Nismo Rep Power: 505	Thanks for checking DPE G. I'm concern that these spots will get worse. Fred Beans Nissan hasn't returned my e-mails or phone calls since Monday, so I don't know what's up. Thinking of what steps I gotta take if they don't stand behind their products Sent from my iPhone using Tapatalk

04-07-2016, 10:03 AM	#26 (permalink)
JARblue A True Z Fanatic Join Date: Mar 2011 Location: Austin, TX Age: 43 Posts: 36,450 Drives: 11 Z34, 98 E36 M3 Rep Power: 2684440	It's not your DD, right? Are you ok with not being able to drive it for a few weeks (month+)? It's not like it just came out of storage if you're in Florida. Anyway, I don't see why you have to buy a new pair. Just send them the defective pair, and make them file a warranty claim on it and send you a replacement pair asap. Although, I will say Fred Beans has completely turned upside down in terms of customer service since Jomer left. Jomer was the best, and now it seems like the dealership is just screwing people over since he left. There is a risk with sending back your defective ones to these guys now. Sorry to say. Good luck with whatever decision you make. TriNismo likes this. __________________ 2011 370Z 6MT Sport Gun Metallic \| ARC \| CJM \| Ecutek \| FI \| Fujimura \| R2C \| SPL \| Stillen \| TWM \| Z1 \| ZSpeed \|

04-07-2016, 10:05 AM	#27 (permalink)
JARblue A True Z Fanatic Join Date: Mar 2011 Location: Austin, TX Age: 43 Posts: 36,450 Drives: 11 Z34, 98 E36 M3 Rep Power: 2684440	Is there a crappy local dealer that screwed you over before? Get them to order you a new pair, and then just return your old pair and get your money back cooltoy likes this. __________________ 2011 370Z 6MT Sport Gun Metallic \| ARC \| CJM \| Ecutek \| FI \| Fujimura \| R2C \| SPL \| Stillen \| TWM \| Z1 \| ZSpeed \|

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