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FWIW, I had a very interesting conversation with one of Round Rock Nissan's service managers yesterday. I was impressed with how honest she was with me about the matter. Obviously,
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A True Z Fanatic
Join Date: Mar 2011
Location: Austin, TX
Age: 44
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Drives: 11 Z34, 98 E36 M3
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FWIW, I had a very interesting conversation with one of Round Rock Nissan's service managers yesterday. I was impressed with how honest she was with me about the matter. Obviously, the CSC falls into a grey area with regard to powertrain warranty. Being out of the 36K mile bumper-to-bumper warranty, they treat the warranty service for this part as "good will" coverage. Essentially, the dealer will forward all your information to Nissan, and Nissan will determine whether you deserve coverage. They look at things like maintenance and service records as well as your personal history with the dealership (i.e. how much money do you spend there?). Doing all my own maintenance with only one warranty claim, she said I have a 50/50 shot of Nissan approving the warranty. I wouldn't be surprised if she was just being nice. If I had all my service and maintenance done at that dealer, I would likely be a shoe-in for warranty coverage.
Rather than go through any more trouble than I've already gone through trying to get this covered under warranty AND wind up getting stuck with another OEM CSC (she confirmed they would not be able to install an aftermarket part under warranty coverage), I'd rather just get to know the car a little better and install something less likely to fail down the road. She acknowledged that for me, this is probably the best solution. Round Rock Nissan continues to be the only local dealer that I will let touch the Z. Despite not always being able to provide me with what I need, they are honest and have never employed the typical shady tactics associated with dealers.
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