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Cracked Head Gasket

Originally Posted by GaleForce Best to take it back to the original dealer, get in contact with the dealer principle, Nissan NA, media, social networking sites, etc. The squeaky wheel

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Old 06-13-2013, 08:26 PM   #1 (permalink)
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Best to take it back to the original dealer, get in contact with the dealer principle, Nissan NA, media, social networking sites, etc. The squeaky wheel gets the grease. Don't stop until you get a suitable resolution.
Really shouldn't matter what dealer I take it to.. My warranty states I can take it to any certified nissan dealership. Erricksen Nissan has a horrible reputation around Edmonton which I was initially unaware of.
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Old 06-13-2013, 08:27 PM   #2 (permalink)
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Really shouldn't matter what dealer I take it too.. My warranty states I can take it to any certified nissan dealership. Erricksen Nissan has a horrible reputation around Edmonton which I was initially unaware of.
PLEASE give me all your info so I can see what I can do

And did you try my twitter method?
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Old 06-13-2013, 08:30 PM   #3 (permalink)
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PLEASE give me all your info so I can see what I can do

And did you try my twitter method?
Yea they don't even respond to my tweets anymore lol. I'll let you know how it pans out.. I'm waiting for them to finish 'diagnosing' the car. I'll be contacting Nissan tomorrow.. I may take you up on that if Nissan gives me the run around again.
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Old 06-13-2013, 09:37 PM   #4 (permalink)
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Really shouldn't matter what dealer I take it to.. My warranty states I can take it to any certified nissan dealership. Erricksen Nissan has a horrible reputation around Edmonton which I was initially unaware of.
complain to NNA corporate, it's all you can do. I'd probably let the other dealer fix it and let them try to enforce charging you for it...

It's really frustrating how frequently it seems we have to take it above the dealer level to get issues resolved properly, but at least NNA isn't terrible to deal with
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Old 06-14-2013, 02:10 AM   #5 (permalink)
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complain to NNA corporate, it's all you can do. I'd probably let the other dealer fix it and let them try to enforce charging you for it...

It's really frustrating how frequently it seems we have to take it above the dealer level to get issues resolved properly, but at least NNA isn't terrible to deal with
Yeah.. It just blows my mind that the service manager would even consider trying to tell me that I would have to pay for shoddy worksmanship from a licensed Nissan service center..... What planet do they come form that that makes sense on? My warranty doesn't say anywhere I'm on the hook when they **** up.
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