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-   -   Cracked Head Gasket (http://www.the370z.com/engine-drivetrain/66853-cracked-head-gasket.html)

Zat_Zuma 05-31-2013 03:58 PM

It's time to start harrassing Nissan Canada on a daily basis and making noise about loss of use, and loss of value and whatever **** you can think of.

Other than picketing and calling the media, I can't think of much else........

this is bull crap

Which dealership is this again?

Mitco39 05-31-2013 04:04 PM

Throw the car on a trailer and park it outside the dealership with a sign that says Nissan sucks, or something to that effect. It has worked in the past.

Cbtech 05-31-2013 04:48 PM

Quote:

Originally Posted by Zat_Zuma (Post 2342220)
It's time to start harrassing Nissan Canada on a daily basis and making noise about loss of use, and loss of value and whatever **** you can think of.

Other than picketing and calling the media.

This is actually a good idea. Nissan Inc.Might not care that it's on the local news but the dealer owners and General manager will. our local station here has a guy that goes out and follows up on complaints with big business. generally if its a sales type business they will comply and make the changes to look good on the report. they will state that it was some sort of oversight but that they are big on customer service and value the customer blah blah blah. When we know that's BS but it gets the car fixed.


sent via my wrist watch calculator

IDZRVIT 05-31-2013 07:14 PM

Quote:

Originally Posted by DIGItonium (Post 2340870)
They need to buy your car back or get you a new one. That's quite a bit of down time. You're making monthly payments on a paper weight.

LOL, we live in Canada and are expected to accept a "sorry" and then forget about the lack of action by Nissan Canada and the dealership. It's somehow now become a part of our culture to apologize to everyone and everything. BS! No wonder I get so bitter at times.

mhcoss 06-01-2013 07:44 AM

Quote:

Originally Posted by IDZRVIT (Post 2342546)
LOL, we live in Canada and are expected to accept a "sorry" and then forget about the lack of action by Nissan Canada and the dealership. It's somehow now become a part of our culture to apologize to everyone and everything. BS! No wonder I get so bitter at times.

Yea we have no lemon laws or actions for recourse. that is why I am just being blown off. I have been thinking about getting the media involved in some way. We will see what they say about this latest "issue" I just want my car back and it should be ready soon. If it turns into another month to solve this issue i'm going to start raising hell.

Zat_Zuma 06-01-2013 11:58 AM

Is this place one of the "Go Auto" dealership chains?

If so, they don't like any negative media attention, or even of you thinking of it.

I would be SO pissed off that I would complain about every little thing and make them want to buy you out to save Nissan some monies.

On a side note: have you talked to a arbitrator with Nissan or at least a lawyer, to know what your rights are, as when I think about it, I'm really not sure what your rights are.

mhcoss 06-01-2013 12:39 PM

Yes this is a go auto dealership (Erricksen Nissan)... I've been thinking about talking with a lawyer. Really not sure what to do at this point

DIGItonium 06-02-2013 11:21 PM

Get the ball rolling. You've been without your car long enough.

mhcoss 06-04-2013 08:45 PM

FINALLY got my car back. Seems to be running well.. time will tell

mhcoss 06-05-2013 08:47 PM

Well the driver's side mirror is not working... and the TPMS system is already malfunctioning. Seems solid besides that.. engine sounds good.

mhcoss 06-06-2013 04:23 PM

Well guys...
got some good news!!

The engine is already burning coolant again!

DEpointfive0 06-06-2013 04:25 PM

Quote:

Originally Posted by mhcoss (Post 2351363)
Well guys...
got some good news!!

The engine is already burning coolant again!

Give me your case number and all your info, and sorry, I need ALL, dealershit name, people there, your full name, email, address, everything


I'm calling Nissan for you... This is BULLSHÍT

DIGItonium 06-06-2013 04:32 PM

Make sure you have the paper work as well so there's record of the work done on your car.

mhcoss 06-06-2013 04:34 PM

Pretty unbelievable right! ! Before I do anything im going to make sure its burning coolant ans not my imagination. Its showing the same signs it showed before... burning smell on ignition and some white smoke out the tailpipe. Sadly I am not surprised!!

GaleForce 06-06-2013 05:10 PM

:facepalm: I'm sorry to hear about this. Nissan needs to buy this car back.

Speedy 06-06-2013 05:13 PM

Here in the US we can go to a local parts store and get a "head gasket leak kit". It's a small plastic tube with some chemical. Put the tube over the coolant fill, start car, rev a couple times. If the chemical in the tube changes color, the head gasket is blown as the chemical detects combustion gasses. You may have something similar where you are and you'd know right away.

At the very least, Nissan should have made your car payments for you while they had the car, and given you a free car to drive.

JARblue 06-06-2013 05:27 PM

Quote:

Originally Posted by GaleForce (Post 2351422)
:facepalm: I'm sorry to hear about this. Nissan needs to drive this car into the ocean and give you your money back.

Fixed :tup:

Let Andrew stir up Nissan a bit - he's pretty fucking good at it :icon17:

mhcoss 06-06-2013 05:36 PM

Well I got my buddy to rev it up while I stood behind it and when it revs I detected a faint whisp of white smoke.. kinda how it first started. Could definitely smell it as well. Motor is making all kinds of vavle noise as well.. .

I'm going to try that headgasket kit. If it is blown at this point anythign other than a brand new factory motor dropped into my car within the week is unacceptable. I called the stealership and they got in an argument with me and the service dude even went so far as to suggest it was my driving that caused this. Since I got the car back it hasn't even seen more than 5000 rpms.

What really gets me is I told the shop over and over that this was my concern and that they had done nothing to address root cause of failure. They assured me they examined 'everything' and it would not fail again. how could nissan possibly be this incompetent? How could they do a shoddy patch repair job on a brand new car that costs over 30k? Its clear to me as day now why Nissan has not been performing as well in the last few years.

Speedy 06-06-2013 07:26 PM

In all likelihood, one of the heads and or the mating surface of the block has an imperfection somewhere that is allowing this to happen. I've not seen other reports of HG problems on these cars so it's not common which leads me to believe it's a machining defect.

DIGItonium 06-06-2013 09:29 PM

Don't do anything! Don't fix it by pouring stuff in or you can be liable. You have warranty. Let them fix it.

Oops sorry when I think head gasket kit I think stop leak stuff that you pour in the radiator.

Zat_Zuma 06-07-2013 01:10 AM

Take it to Erickson Infiniti for a second opinion. The head mechanic and floor mechanics there are far better than at the Nissan brand.

See what they say

luigi90210 06-07-2013 02:09 AM

honestly dude if i were you, id sure the dealer, id sure NNA, and i would give the dealer and NNA so much bad publicity.

it looks like you are in the classic situation i usually hear about at car meets though(you know dealer wont fix ****, car is broken due to defect, and car is stuck like that)

have you thought about fixing it yourself or taking it to another place that can fix it?

anyhow OP good luck with everything, i hate for you to have to deal with this BS much longer

DEpointfive0 06-07-2013 02:12 AM

I wouldn't fix it myself, but I'd twitter NNA and all other Nissans in the same post. And repeat on FB

IDZRVIT 06-07-2013 07:05 AM

Contact your local TV station or newspaper that has a journalist who deals with consumer problems.

DIGItonium 06-07-2013 07:11 AM

Make no attempts to fix anything. If they find out he is SOL. Workmanship is warrantied for a year.

Speedy 06-07-2013 09:53 AM

Guys, quit freaking him out. Calling TV stations and picketing in front of the dealer won't do diddly.

Do the head gasket leak test I told you about. If it's positive, take it back to the dealer and they'll perform the same test and come to the same conclusion. At that point suggest a defective head and or block to head mating surface and ask for a new long block. Ask for a loaner car while the work is performed.

Here in the US, if you take the car back three times for the same repair it's considered a lemon and you can negotiate with the dealer to buy it back and get another. Not sure how that works in Canada land.

Here's a little video I put together when I was trouble shooting my supercharged Dodge Challenger. Start at 6:00 and I show how to use the head gasket test kit.


http://www.youtube.com/watch?v=37HtBDpl8Bk

IDZRVIT 06-08-2013 08:57 AM

Quote:

Originally Posted by Speedy (Post 2352306)
Guys, quit freaking him out. Calling TV stations and picketing in front of the dealer won't do diddly.

Do the head gasket leak test I told you about. If it's positive, take it back to the dealer and they'll perform the same test and come to the same conclusion. At that point suggest a defective head and or block to head mating surface and ask for a new long block. Ask for a loaner car while the work is performed.

Here in the US, if you take the car back three times for the same repair it's considered a lemon and you can negotiate with the dealer to buy it back and get another. Not sure how that works in Canada land.

Here's a little video I put together when I was trouble shooting my supercharged Dodge Challenger. Start at 6:00 and I show how to use the head gasket test kit.


Wrong. This is Canada, not the US. We don't have lemon laws so we resort to the media consumer advocates to help out sometimes. It can work. Long story short, Future Shop screwed up a sale item for some Polk floor standing speakers Xmas before last. The advertisement said they were sold in pairs but it was supposed to be each so they wouldn't honour the price for those who thought they were buying a pair of speakers. Some guy in Toronto contacted the Toronto Star newspaper's consumer advocate who printed the story. Within a day FS not only honoured the price for a pair but also threw in a $150 gift certificate for their mistake. Ask me how I know? I was one of the ones who bought these speakers.

IDZRVIT 06-08-2013 09:08 AM

Quote:

Originally Posted by DIGItonium (Post 2352019)
Make no attempts to fix anything. If they find out he is SOL. Workmanship is warrantied for a year.

Take this advice. Start contacting consumer advocates if Nissan Canada is shrugging you off. This has gone beyond the dealership level now if the owner or his general manager is not listening or repairing your car properly.

Speedy 06-08-2013 11:00 AM

Quote:

Originally Posted by IDZRVIT (Post 2354012)
Wrong. This is Canada, not the US. We don't have lemon laws so we resort to the media consumer advocates to help out sometimes. It can work. Long story short, Future Shop screwed up a sale item for some Polk floor standing speakers Xmas before last. The advertisement said they were sold in pairs but it was supposed to be each so they wouldn't honour the price for those who thought they were buying a pair of speakers. Some guy in Toronto contacted the Toronto Star newspaper's consumer advocate who printed the story. Within a day FS not only honoured the price for a pair but also threw in a $150 gift certificate for their mistake. Ask me how I know? I was one of the ones who bought these speakers.

Interesting. Glad we don't have to do much of that here. I've seen it attempted but results weren't as good as you experienced.

Mr&Mrs 06-08-2013 01:13 PM

My car just started this today :shakes head: Im out of warranty though so I do not have to worry about dealing with that end of it lol

DIGItonium 06-08-2013 06:11 PM

Quote:

Originally Posted by Mr&Mrs (Post 2354344)
My car just started this today :shakes head: Im out of warranty though so I do not have to worry about dealing with that end of it lol

Your forced inducted car? Has it overheated yet? Mine overheated a few times last year during extreme summer temps over 110+ temps. Warping is something I'm afraid of. So far so good this year.

IDZRVIT 06-08-2013 06:17 PM

Quote:

Originally Posted by IDZRVIT (Post 2354022)
Take this advice. Start contacting consumer advocates if Nissan Canada is shrugging you off. This has gone beyond the dealership level now if the owner or his general manager is not listening or repairing your car properly.

MHCOSS, I forget about this: CAMVAP - Canadian Motor Vehicle Arbitration Plan. This is your next step when the dealer and Nissan Canada aren't doing enough for you to resolve your issue. I used this years ago when Ford wouldn't replace a catalytic converter that was still under a 96 month emissions warranty. Within a week after my submission to CAMVAP, the Ford dealer called and set up an appointment to replace the converter sans gratis. I believe your warranty book explains the procedure when all else has failed at the dealership.

IDZRVIT 06-08-2013 06:23 PM

Quote:

Originally Posted by Speedy (Post 2354181)
Interesting. Glad we don't have to do much of that here. I've seen it attempted but results weren't as good as you experienced.

Yeah, it sux up here in the GWN sometimes when you're being seen off and don't know where to turn. However, I've noticed better customer service over the past several years. I buy in the US quite often over the internet. Some retailers up here are starting to come around and lowering prices a bit due to canuk money heading south over the border.

Mr&Mrs 06-08-2013 10:15 PM

It has never overheated on me nor to my knowledge by the previous owner. I do not drive my car hard at all either. I have only driven 3k miles in 10 months with it, if even that.

My valves seem to be extra loud I know they all tick pretty loud but more than I was used to. When we had both Z's I listened to them side by side and mine was much louder. I think it may be valve seals....who knows. All I do know is we just bought a new house and I do not have the big build money right now. Trying to decide what to do.

Quote:

Originally Posted by DIGItonium (Post 2354586)
Your forced inducted car? Has it overheated yet? Mine overheated a few times last year during extreme summer temps over 110+ temps. Warping is something I'm afraid of. So far so good this year.


mhcoss 06-11-2013 07:41 AM

Thanks for the replies guys.. I got the kit yersterday afternoon and will be running the test tonight to see. When I started the car yesterday I caught a whiff of that unmistakable smell of burning coolant.
Guess I gotta prepare for another 64 day repair time that doesn't address the problem.

Thanks nissan!

Mitco39 06-11-2013 08:52 AM

mhcoss- I would be learly of throwing anything in the car that isnt Nissan Certified at this point. I believe at this point they will say or do anything to get out of it, dont give them a reason to. Last thing you want to be stuck with is them backing out and blaming it on something you did (of course we all know that there is no way what your going to do is going to cause the issues). That being said any reputable shop will tell you right away that the engine is ingesting coolant.

One way to quickly tell is try squeezing your upper rad hose after the car is off and cooled somewhat. It should be nice and soft, if it is hard there is pressure in your system.

I would take others advice and go to the infinity dealer instead and not even touch the car. They will just use anything you do as a reason to deny their work.

In the end it is completely up to you however, whatever you decide to do I wish you the best of luck.

Speedy 06-11-2013 09:09 AM

Man, some of the stuff you guys post is just.....bad. I'm not knocking on you guys but unless you know how to work on a car it's best not to give advice on what to do. The test kit puts nothing "IN" the car. If you watch my video I posted you'd see that.

Second, the radiator hoses will not have pressure in them when the car is shut off.

mhcoss 06-11-2013 09:51 AM

I don't think there is anyway a leak test will void my warranty... I'd rather do the test quick myself rather then waste half a day trying to get nissan to do it

Speedy 06-11-2013 10:40 AM

Quote:

Originally Posted by mhcoss (Post 2357834)
I don't think there is anyway a leak test will void my warranty... I'd rather do the test quick myself rather then waste half a day trying to get nissan to do it

You'll be fine. It does NOTHING to the car.

Mitco39 06-11-2013 10:48 AM

Quote:

Originally Posted by Speedy (Post 2357710)
Man, some of the stuff you guys post is just.....bad. I'm not knocking on you guys but unless you know how to work on a car it's best not to give advice on what to do. The test kit puts nothing "IN" the car. If you watch my video I posted you'd see that.

Second, the radiator hoses will not have pressure in them when the car is shut off.

Speedy, I suggest you take a look at my build thread before saying things like I dont know how to work on a car. But to be fair you assumed, as did I with how this test was done.

Also I disagree, a car that does not have any issues will not have pressure when the car is shut off... but one that is pushing combustion gasses into the cooling system will retain the pressure. Its a telltale sign of head gasket issues, along with forcing air up through your coolant reservoir and making a mess.

When a cooling system is working normally no combustion gasses can make its way into the system. Thus its a closed system where when the car cools off the water 'shrinks' so to speak and the system pressure is relieved, thus the upper rad hose returns to its normal self, it may even turn into a bit of a vacuum in which coolant from your reservoir is sucked into the cooling system for the next heating cycle (say if you have a small leak or whatever). However if you have the system being pressurized by the engine it will retain some of this pressure even after the engine has cooled because of the way the rad cap works. Sure it will bleed off some of the pressure, but because air can be compressed much more than liquid it will stay in the system and the rad cap will only bleed off enough pressure to satisfy its internal spring load. Thus once the pressure in the system drops below this spring pressure it will stay, assuming it doesn't leak back into the cylinders, which is why IMO if you want to test for leaks just do a leak down test of the system. I would go as far as to pull all the plugs, apply a pressure to the cooling system and wait say 30mins, then crank over the engine and see what (if any) cylinder has coolant in it.

Speedy - Its well known that an pressurized cooling system is almost always caused by a head gasket leak. When the car is running it can be sometimes hard to tell because the rad cap will be working overtime to compensate for the pressure changes in the system. But once the car is off and has been for a bit the system will stabilize and it will be easier to tell if you have a stiff hose.

What you could also do is a compression test of each cylinder, a cylinder with a leaking head gasket would have a lower compression than the rest of them. Or just take a look at your plugs, a plug burning coolant will look different than the other 5.

Mhcoss - I get what your saying, but something is obviously wrong one way or another. Doesn't matter what test you tell Nissan you've done, they will still do their own testing and disregard your results guaranteed.

Just trying to help you out, and despite what speedy thinks I do know my way around a engine.

I do wish you the best of luck, I still think the best advice is going to the Infinity dealer to see what they have to say.


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