Issues with my Z HELP!

Brian370 · 07-29-2011, 04:47 PM

Quote:

Originally Posted by Cmike2780

Think i should have them take the oil cooler off for the oil consumption test?

b1adesofcha0s · 07-29-2011, 04:49 PM

Quote:

Originally Posted by Brian370

Hey guys, great news. Nissan HQ just called me and said that they have talked to the dealer in question. They are going to fix the car under warranty, then after it is fixed, they are going to run an oil consumption test, if it burns 1qt in 1000 miles, they are going to replace the entire engine.

Right after i called 1800NISSAN1, i got a prompt and good response the next day.

Needless to say, after all this is over, I will not be going back to this dealer.

Thanks for all your help everyone.

I really appreciate it.

That's awesome news man! Which dealership does your friend work at? I might start going there instead of Sheehy Nissan.
Brian

Cmike2780 · 07-29-2011, 05:12 PM

Quote:

Originally Posted by Brian370

Think i should have them take the oil cooler off for the oil consumption test?

Might be a good idea just to rule it out completly. You could always put it back on later. They will have to remove it anyways if your engine does need replacement. One less headache is always good, especially when dealing with a Nissan service tech.

Brian370 · 07-29-2011, 05:14 PM

Quote:

Originally Posted by b1adesofcha0s

That's awesome news man! Which dealership does your friend work at? I might start going there instead of Sheehy Nissan.
Brian

Norris Nissan in Ellicott city.

EVOHUNTER · 07-29-2011, 05:47 PM

i woulda laughed in the guys face, the service advisors think they know what theyre talking about, but they know nothing.. The service adviser told me that burning 1.5-2 litres of oil every 1000 kms is normal. Needless to say ive been a mechanic for over ten years.. after telling him this, i said your going to make some bs up and lie to my face, i called him a joke and wanted to talk to his fore-man tech.. he paged him up to the front service desk and i asked him " is it normal to burn 1.5-2 litres of oil every 1000 km?" the tech started laughin out loud and said " no car should burn that much oil"... as the service advisers face went beat red.. He was trying to back track on his words, which made me laugh.. needless to say, in the end i got my new short block! doesnt burn anyting anymore!

vividracing · 07-29-2011, 06:04 PM

Good to hear that Nissan is going to take care of you. Good luck and let us know how things end up after the oil test!

Ron · 07-29-2011, 06:09 PM

holly f'ing yay!! I hate when big companies try to screw us over.. I hope your engine DOES burn oil so that u get a new one.

moto_italia · 07-29-2011, 06:12 PM

EXCELLENT NEWS! Makes total sense that Nissan USA recognizes that your mods didn't cause a VTC Intake Cam Gear seizure.

I'm not sure why some dealers try to take the stance they do, because unless manufacturer/dealer contracts have changed, the decisions are up to the manufacturer, as they are the entity paying for the warranty repair work. The only reason I could think that a dealer would want to try to pin the charges on the car owner is if the rate paid to the dealer for warranty repair by the manufacturer is lower than the rate a dealer charges a car owner for non-warranty work.

Any, congrats on the great news!

Dustin@Z1 · 07-30-2011, 09:14 AM

Quote:

Originally Posted by Cmike2780

They are both basically Setrab units correct? Hard to believe having a different logo would make a difference, but then again it is a dealership we're talking about here.

You are correct...both the Z1, GTM, Stillen and Nissan Motorsports utilizes Setrab Cores. The logo would have a HUGE part in it...I could see Nissan or that dealership arguing that all other oil cooler kits are "not" to their standards.

Glad to hear the OP seems to be making progess with Nissan. Good luck and keep us posted!

cheshirecat · 07-30-2011, 11:02 AM

Great news, OP. Please keep us posted on how things turn out.

vividracing · 08-01-2011, 12:08 PM

Quote:

Originally Posted by moto_italia

EXCELLENT NEWS! Makes total sense that Nissan USA recognizes that your mods didn't cause a VTC Intake Cam Gear seizure.

I'm not sure why some dealers try to take the stance they do, because unless manufacturer/dealer contracts have changed, the decisions are up to the manufacturer, as they are the entity paying for the warranty repair work. The only reason I could think that a dealer would want to try to pin the charges on the car owner is if the rate paid to the dealer for warranty repair by the manufacturer is lower than the rate a dealer charges a car owner for non-warranty work.

Any, congrats on the great news!

That's actually the way it is. At least it was when I was at a GM dealership a few years back. Let's say an alternator on a Silverado is 1.3 hours for customer paid work. Warranty will only pay .9 hours. Also, Nissan is going to GIVE the customer the parts, which means there's no way for the dealership to make a profit by marking them up. On an engine swap, I could see the dealer losing $1000 at least.

Kirkster · 08-01-2011, 10:39 PM

Quote:

Originally Posted by jbenington86

I wouldn't go to Herb Gordon Nissan either.... so what good dealers are in MD that don't try and bend you over and rape you? I haven't found one yet....

Tischer in Laurel has been pretty fair with me...

K

Glad to hear that you are getting a good response from Nissan USA...

koffeegy · 09-22-2011, 12:19 PM

Quote:

Originally Posted by ResIpsa

The simple answer to your problem is that your motor is (was) burning oil. This is a very common problem with these VQ engines. In fact, on my last G35 I was on my third motor. All of them burned more than a quart every 1000 miles.

Even my current 370Z burns about a quart every 1,000 miles.

The dealer knows this but is trying to play ignorant.

Check out my post I wrote on August 6, 2006 on G35 Driver Everyone: Check Your Oil! - G35Driver.

It is now has 1,621 replies and 161,179 views!

And if that is the case, the oil change was done 3000 miles ago = 3 quarts.

-Glenn

koffeegy · 09-22-2011, 12:32 PM

Quote:

Originally Posted by Ron

holly f'ing yay!! I hate when big companies try to screw us over.. I hope your engine DOES burn oil so that u get a new one.

Not a "big company", I do not think that Nissan was trying to mess him over. More like the dealer.

-Glenn

MattP725 · 09-22-2011, 01:23 PM

Quote:

Originally Posted by vividracing

That's actually the way it is. At least it was when I was at a GM dealership a few years back. Let's say an alternator on a Silverado is 1.3 hours for customer paid work. Warranty will only pay .9 hours. Also, Nissan is going to GIVE the customer the parts, which means there's no way for the dealership to make a profit by marking them up. On an engine swap, I could see the dealer losing $1000 at least.

You need to put losing in quotations... that is still all profit in labor (after paying the mechanics of course).

It is just a discounted contract rate because the company is the one footing the bill.

It still isn't right to try and gouge people because your not getting full pop for something.

I would think dealerships would love warranty work... I had a friend that was a service rep at Toyota and he loved recalls and things of that nature because it was guaranteed business... if my car isn't getting warranty work I am doing it myself or at a private shop. Just my opinion.

07-29-2011, 06:04 PM	#51 (permalink)
vividracing The370Z.com Sponsor Join Date: Jun 2009 Location: Gilbert, AZ Age: 38 Posts: 7,306 Drives: 350Z,370Z,GTR Rep Power: 39	Good to hear that Nissan is going to take care of you. Good luck and let us know how things end up after the oil test! __________________ Rocky @ Vivid ♦ 480.966.3040 x236 ♦ Rocky@vividracing.com Email, PM, or call me directly for aggressive The370Z.com member pricing!!!

07-29-2011, 06:12 PM	#53 (permalink)
moto_italia Base Member Join Date: Jun 2011 Location: Tennessee Posts: 131 Drives: 40th Anniversary Rep Power: 14	EXCELLENT NEWS! Makes total sense that Nissan USA recognizes that your mods didn't cause a VTC Intake Cam Gear seizure. I'm not sure why some dealers try to take the stance they do, because unless manufacturer/dealer contracts have changed, the decisions are up to the manufacturer, as they are the entity paying for the warranty repair work. The only reason I could think that a dealer would want to try to pin the charges on the car owner is if the rate paid to the dealer for warranty repair by the manufacturer is lower than the rate a dealer charges a car owner for non-warranty work. Any, congrats on the great news! __________________ Kevin Borla CBE + Z1 Post-MAF Tubes + AFE Dropins + Llumar CTX35

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07-29-2011, 05:47 PM	#50 (permalink)
EVOHUNTER Track Member Join Date: Jul 2011 Location: Edmonton, Canada Posts: 681 Drives: BOOSTED3-7-0 Rep Power: 15	i woulda laughed in the guys face, the service advisors think they know what theyre talking about, but they know nothing.. The service adviser told me that burning 1.5-2 litres of oil every 1000 kms is normal. Needless to say ive been a mechanic for over ten years.. after telling him this, i said your going to make some bs up and lie to my face, i called him a joke and wanted to talk to his fore-man tech.. he paged him up to the front service desk and i asked him " is it normal to burn 1.5-2 litres of oil every 1000 km?" the tech started laughin out loud and said " no car should burn that much oil"... as the service advisers face went beat red.. He was trying to back track on his words, which made me laugh.. needless to say, in the end i got my new short block! doesnt burn anyting anymore!

07-29-2011, 06:09 PM	#52 (permalink)
Ron A True Z Fanatic Join Date: Oct 2010 Location: Houston, TX Posts: 3,009 Drives: TT '11 PW Nismo #113 Rep Power: 22	holly f'ing yay!! I hate when big companies try to screw us over.. I hope your engine DOES burn oil so that u get a new one.

07-30-2011, 11:02 AM	#55 (permalink)
cheshirecat A True Z Fanatic Join Date: Jan 2009 Location: Florida Posts: 1,428 Drives: N54 135i Rep Power: 292	Great news, OP. Please keep us posted on how things turn out.