Originally Posted by Cmike2780 What does Cobb tuning port have to do with the Stillen intake. nothing, didn't say it did. Originally Posted by Cmike2780 The MAF sensor did not
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07-27-2011, 03:45 PM | #16 (permalink) | |||
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before he commits to the dealership taking his entire engine apart and be on the hook for about $1k in labor costs, maybe he should take 30min to simply check his intake? |
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07-27-2011, 04:06 PM | #18 (permalink) | |
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[09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R] Last edited by Cmike2780; 07-27-2011 at 04:12 PM. |
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07-27-2011, 04:46 PM | #19 (permalink) |
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Alright, here is the deal now. At first they called me back and the advisor told me that the V1-VTC Gear seized due to a lack of oil lubricant, and she told me that it was the CAI's were the issue and that it was going to cost 2,064.00 dollars. They are charging me 12 hours worth of labor to diagnose and fix the problem. I called another Nissan dealer, a service manager I know, and he said according to warranty the fix for that problem should be 5.7 hours worth of work. I told her that the CAI explanation makes no sense and I wanted to talk to the tech who was working on my car. The technician gets on the phone and tells me the oil cooler is the problem, and that I should have told the technicians that changed my oil that I needed to have the oil inside the oil cooler changed as well. I called Stillen to ask about changing the oil within the oil cooler when getting an oil change, and they said there is no reason that you would have to do that, and that answer does not make sense. I asked the technician at the dealership point blank - "So its the oil cooler causing the lack of oil to the VTC gear?" He responded with " I cant tell you wether it is or not, you would have to get the work done and come back in 1,000 miles to see." Isnt it true that if they cant prove without a reasonable doubt that the oil cooler is causing the problem that they cant deny my warranty repairs? I then called 1800-NISSAN1 warranty department. The guy on the phone said i need to get the diagnosis from the machines at the nissan dealership and that should tell him what caused the problem without a doubt. I have to stop by the dealer tomorrow to get the paperwork from the diagnosis to see what the deal is. Anyone else ever have a smilar problem or have some input? Thanks so much guys Brian
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07-27-2011, 04:48 PM | #20 (permalink) |
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Oh and my car has 23,000 miles. I have had the oilcooler, intakes, and exhaust on for 12,000 miles. This isnt a recent issue due to mods.
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07-27-2011, 05:08 PM | #21 (permalink) |
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The service person is clueless. The tech is making a shot in the dark.
They haven't proven it's your oil cooler that caused the problem. If I were you, I would take the car to another dealer to get repaired, as this dealership seems intent on screwing you. Best of luck. |
07-27-2011, 05:13 PM | #22 (permalink) |
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This is downright dealer BS. Print out a copy of the Magnuson–Moss Warranty Act and show it to the service manager. What they are saying only shows this dealership's lack of knowledge. They obviously don't want work on such a time consuming job, especially if it's a warranty work.
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07-27-2011, 05:17 PM | #23 (permalink) | |
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When i asked for the diag paperwork they acted stupid and asked what diag paper work i was looking for.
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07-27-2011, 05:23 PM | #24 (permalink) |
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Chances are, their diagnostic report won't say crap or doesn't exist. Try to get them to say the oil cooler was the definative cause in writing if you can and keep all your paperwork in order. Ask Stillen kindly to send the service manager an e-mail based on your conversation. I'm sure it would be in their best interest now that the Z community is watching.
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07-27-2011, 05:33 PM | #26 (permalink) | |
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He told me to also ask why an oil indicator light never showed up on the dash. Thanks so much for your quick responses, I really appreciate it.
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07-27-2011, 06:11 PM | #28 (permalink) |
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Sorry to hear about your troubles Brian. I hope it all works out for the best in the end. Repped for keeping us informed.
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07-27-2011, 06:32 PM | #29 (permalink) | |
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07-27-2011, 07:05 PM | #30 (permalink) | |
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The funny thing is, i had my car serviced AT THE SAME DEALER 3k miles ago with fully synthetic oil and still have the receipts.
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