Nissan 370Z Forum

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-   -   Issues with my Z HELP! (http://www.the370z.com/engine-drivetrain/40084-issues-my-z-help.html)

6MT 07-29-2011 01:47 PM

Quote:

Originally Posted by ResIpsa (Post 1236413)
Call me cynical, but I have come to the conclusion that it is very common for these engines to burn oil. I base that on my personal experience with three separate VQ engines.

Hmm... not my experience. But there are a lot of nay-sayers on these forums who swear that the VQ is one of the worse burning oil engines ever made.

I've had my oil analyzed 3 times now. Everyone shows exceptional results as far as metals go (read: not burning oil). My engine is well past the break-in period (which again, a lot of people say is not required and silly). No oil burning issues with mine.

Now, I'm not sure the history on all these supposed oil burners. Maybe it's from some sort of issue with the engine (?) Maybe it's from people red-lining the engine right out of the box (?) Maybe it's poor maintenance (?)

I just don't get it. Oh well, maybe I'm just lucky....

Cmike2780 07-29-2011 01:57 PM

Quote:

Originally Posted by Dustin@Z1 (Post 1236456)
Agreed...there are several documented cases where engines that have been replaced due to oil consumption. If anything else, the oil cooler saved you engine just a few second LONGER since it increased the total oil volume.

I am attempting to get the NSB Code from my guy at Nissan now so you guys can reference it from now on. I tried looking for it myself and failed.

I have spoken with Nissan in the past regarding warranty claims and aftermarket parts. The easiest way I can summarize it is the following:

As long as you do not go into the engine's internals (pistons, valvetrain, cylinder head) or the internals of the drivetrain you will be covered. As mentioned above, they may also deny the claim if the aftermarket part is linked to the failure.

Just food for thought...I wonder what they would claim had it you installed a Nissan Motorsports Oil Cooler kit as opposed to the Stillen??

They are both basically Setrab units correct? Hard to believe having a different logo would make a difference, but then again it is a dealership we're talking about here.

11Thumper 07-29-2011 02:05 PM

Quote:

Originally Posted by Brian370 (Post 1233356)
I just talked to my buddy, the service manager at another dealer.

May I ask why you didn't take it to this dealer? Perhaps not a Nissan dealer...just asking. :hello:

This is why I don't mod cars like I used to. Back in the day I had a supercharged Civic Si and needed a part (not related to the supercharger) replaced under warranty. It was crazy how I had to fight it because they blamed the supercharger for it. Sure, I won without too much of a fight but it was a PITA to deal with. I became friends with the Service Manager later on and he told me tons of "kids" were modding those cars and blowing crap up, then expecting the dealer to fix for free. I mod my motorcycles now and buy cars I'm content with off the dealer lot, then throw an extended warranty on there so I don't have to deal with it. I run high oil temps in the Z if I'm in the mountains and I don't have an oil cooler. If my junk blows I'll let Nissan deal with it...I even use OEM oil filters. Nothing (component related) for them to argue against.

Well, I got off topic...

It doesn't sound like you are trying to take advantage of Nissan here. It's unfortunate that they're denying the warranty repair and I suggest you fight it. Was there any other damage to the internals of the engine? Were they able to determine that the car had adequate oil pressure?

Best of luck to you... :tiphat:

Brian370 07-29-2011 03:42 PM

Hey guys, great news. Nissan HQ just called me and said that they have talked to the dealer in question. They are going to fix the car under warranty, then after it is fixed, they are going to run an oil consumption test, if it burns 1qt in 1000 miles, they are going to replace the entire engine.

Right after i called 1800NISSAN1, i got a prompt and good response the next day.

Needless to say, after all this is over, I will not be going back to this dealer.

Thanks for all your help everyone.

I really appreciate it.


Brian

Cmike2780 07-29-2011 03:44 PM

Quote:

Originally Posted by Brian370 (Post 1236688)
Hey guys, great news. Nissan HQ just called me and said that they have talked to the dealer in question. They are going to fix the car under warranty, then after it is fixed, they are going to run an oil consumption test, if it burns 1qt in 1000 miles, they are going to replace the entire engine.

Right after i called 1800NISSAN1, i got a prompt and good response the next day.

Needless to say, after all this is over, I will not be going back to this dealer.

Thanks for all your help everyone.

I really appreciate it.


Brian


:tup:

Brian370 07-29-2011 03:47 PM

Quote:

Originally Posted by Cmike2780 (Post 1236696)
:tup:

Think i should have them take the oil cooler off for the oil consumption test?

b1adesofcha0s 07-29-2011 03:49 PM

Quote:

Originally Posted by Brian370 (Post 1236688)
Hey guys, great news. Nissan HQ just called me and said that they have talked to the dealer in question. They are going to fix the car under warranty, then after it is fixed, they are going to run an oil consumption test, if it burns 1qt in 1000 miles, they are going to replace the entire engine.

Right after i called 1800NISSAN1, i got a prompt and good response the next day.

Needless to say, after all this is over, I will not be going back to this dealer.

Thanks for all your help everyone.

I really appreciate it.

That's awesome news man! Which dealership does your friend work at? I might start going there instead of Sheehy Nissan.
Brian

Cmike2780 07-29-2011 04:12 PM

Quote:

Originally Posted by Brian370 (Post 1236702)
Think i should have them take the oil cooler off for the oil consumption test?

Might be a good idea just to rule it out completly. You could always put it back on later. They will have to remove it anyways if your engine does need replacement. One less headache is always good, especially when dealing with a Nissan service tech.

Brian370 07-29-2011 04:14 PM

Quote:

Originally Posted by b1adesofcha0s (Post 1236703)
That's awesome news man! Which dealership does your friend work at? I might start going there instead of Sheehy Nissan.
Brian

Norris Nissan in Ellicott city.

EVOHUNTER 07-29-2011 04:47 PM

i woulda laughed in the guys face, the service advisors think they know what theyre talking about, but they know nothing.. The service adviser told me that burning 1.5-2 litres of oil every 1000 kms is normal. Needless to say ive been a mechanic for over ten years.. after telling him this, i said your going to make some bs up and lie to my face, i called him a joke and wanted to talk to his fore-man tech.. he paged him up to the front service desk and i asked him " is it normal to burn 1.5-2 litres of oil every 1000 km?" the tech started laughin out loud and said " no car should burn that much oil"... as the service advisers face went beat red.. He was trying to back track on his words, which made me laugh.. needless to say, in the end i got my new short block! doesnt burn anyting anymore!

vividracing 07-29-2011 05:04 PM

Good to hear that Nissan is going to take care of you. Good luck and let us know how things end up after the oil test!

Ron 07-29-2011 05:09 PM

holly f'ing yay!! I hate when big companies try to screw us over.. I hope your engine DOES burn oil so that u get a new one.:tup:

moto_italia 07-29-2011 05:12 PM

EXCELLENT NEWS! Makes total sense that Nissan USA recognizes that your mods didn't cause a VTC Intake Cam Gear seizure.

I'm not sure why some dealers try to take the stance they do, because unless manufacturer/dealer contracts have changed, the decisions are up to the manufacturer, as they are the entity paying for the warranty repair work. The only reason I could think that a dealer would want to try to pin the charges on the car owner is if the rate paid to the dealer for warranty repair by the manufacturer is lower than the rate a dealer charges a car owner for non-warranty work.

Any, congrats on the great news!

Dustin@Z1 07-30-2011 08:14 AM

Quote:

Originally Posted by Cmike2780 (Post 1236495)
They are both basically Setrab units correct? Hard to believe having a different logo would make a difference, but then again it is a dealership we're talking about here.

You are correct...both the Z1, GTM, Stillen and Nissan Motorsports utilizes Setrab Cores. The logo would have a HUGE part in it...I could see Nissan or that dealership arguing that all other oil cooler kits are "not" to their standards.

Glad to hear the OP seems to be making progess with Nissan. Good luck and keep us posted!

cheshirecat 07-30-2011 10:02 AM

Great news, OP. Please keep us posted on how things turn out.

vividracing 08-01-2011 11:08 AM

Quote:

Originally Posted by moto_italia (Post 1236803)
EXCELLENT NEWS! Makes total sense that Nissan USA recognizes that your mods didn't cause a VTC Intake Cam Gear seizure.

I'm not sure why some dealers try to take the stance they do, because unless manufacturer/dealer contracts have changed, the decisions are up to the manufacturer, as they are the entity paying for the warranty repair work. The only reason I could think that a dealer would want to try to pin the charges on the car owner is if the rate paid to the dealer for warranty repair by the manufacturer is lower than the rate a dealer charges a car owner for non-warranty work.

Any, congrats on the great news!

That's actually the way it is. At least it was when I was at a GM dealership a few years back. Let's say an alternator on a Silverado is 1.3 hours for customer paid work. Warranty will only pay .9 hours. Also, Nissan is going to GIVE the customer the parts, which means there's no way for the dealership to make a profit by marking them up. On an engine swap, I could see the dealer losing $1000 at least.

Kirkster 08-01-2011 09:39 PM

Quote:

Originally Posted by jbenington86 (Post 1233655)
I wouldn't go to Herb Gordon Nissan either.... so what good dealers are in MD that don't try and bend you over and rape you? I haven't found one yet....:shakes head:

Tischer in Laurel has been pretty fair with me...

K

Glad to hear that you are getting a good response from Nissan USA...

koffeegy 09-22-2011 11:19 AM

Quote:

Originally Posted by ResIpsa (Post 1235778)
The simple answer to your problem is that your motor is (was) burning oil. This is a very common problem with these VQ engines. In fact, on my last G35 I was on my third motor. All of them burned more than a quart every 1000 miles.

Even my current 370Z burns about a quart every 1,000 miles.

The dealer knows this but is trying to play ignorant.

Check out my post I wrote on August 6, 2006 on G35 Driver Everyone: Check Your Oil! - G35Driver.

It is now has 1,621 replies and 161,179 views!

And if that is the case, the oil change was done 3000 miles ago = 3 quarts.

-Glenn

koffeegy 09-22-2011 11:32 AM

Quote:

Originally Posted by Ron (Post 1236795)
holly f'ing yay!! I hate when big companies try to screw us over.. I hope your engine DOES burn oil so that u get a new one.:tup:

Not a "big company", I do not think that Nissan was trying to mess him over. More like the dealer.

-Glenn

MattP725 09-22-2011 12:23 PM

Quote:

Originally Posted by vividracing (Post 1239586)
That's actually the way it is. At least it was when I was at a GM dealership a few years back. Let's say an alternator on a Silverado is 1.3 hours for customer paid work. Warranty will only pay .9 hours. Also, Nissan is going to GIVE the customer the parts, which means there's no way for the dealership to make a profit by marking them up. On an engine swap, I could see the dealer losing $1000 at least.

You need to put losing in quotations... that is still all profit in labor (after paying the mechanics of course).

It is just a discounted contract rate because the company is the one footing the bill.

It still isn't right to try and gouge people because your not getting full pop for something.

I would think dealerships would love warranty work... I had a friend that was a service rep at Toyota and he loved recalls and things of that nature because it was guaranteed business... if my car isn't getting warranty work I am doing it myself or at a private shop. Just my opinion.

Brian370 09-22-2011 10:44 PM

There is much more to this story. The car STILL to this day is not fixed, and I will post my story after checking with my lawyer.

b1adesofcha0s 09-22-2011 10:50 PM

Quote:

Originally Posted by Brian370 (Post 1326179)
There is much more to this story. The car STILL to this day is not fixed, and I will post my story after checking with my lawyer.

:eek::shakes head:

Hope everything works out for you man :tup:

Raidersnfl7 09-22-2011 11:03 PM

Happen to me last week. I was going about 55mph and than the car cut off on me. no power steering or brake. Took it to the dealer and have them check it out but the ecu didnt have any codes. So they been working on it for a week now, no luck yet. Still at the shop :((


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