Sticky: (Official) 370Z Clutch Pressure (CSC) Failures

Cheech

I will make the request!

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Thought for the Day:
My wife just stopped and said, "You weren't even listening, were you?"

I thought, "That's a pretty weird way to start a conversation."

Cheech

Yes, I definitely will not be going OEM on this, what's the point? To spend another couple grand later on? I am planning on going TT, but was delaying it until next year. Maybe this is the push to get me started on the mods

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Thought for the Day:
My wife just stopped and said, "You weren't even listening, were you?"

I thought, "That's a pretty weird way to start a conversation."

KoolKarmaJoe

Well here it is one of my official Nissan Replies. The phone call I received was quite different! It seems I upset people with my plan of renting a booth at Nissan Events and displaying my disdain for their responses to the on going CSC issues... I apologize for the length, but I wanted you all know how Nissan is addressing the issue::





7/1/2015


Case # xxxxx389
VIN # xxxxxxxxxxxxxx337



Dear Mr. Joseph xxxxxx,

Thank you for contacting Nissan North America and allowing us to be of assistance.





Please be advised that Nissan North America will periodically issue a campaign to repair vehicles that are operating outside of specifications. These campaigns are usually due to the performance of a specific part of a vehicle. A vehicle can exhibit the same symptoms as a campaign, but not have the affected part and therefore that campaign would not apply. Parts content of vehicles can vary by Model, Model Year, Trim Level, Option Packages, and other factors. Nissan North America/Infiniti Division uses multiple suppliers for parts on a vehicle so if the campaign was specific to one supplier, it would not affect similar vehicles that received that part from a different supplier. In some cases, only certain parts from a supplier are affected by a campaign and so only a specific number of vehicles are affected. VIN numbers are not sequential so two vehicles with VIN numbers that are very close together may not be affected by the same campaign. All of these factors will affect whether a specific vehicle, and the VIN associated with it, will be eligible for a campaign




If you have additional questions about the campaign, please contact your local Nissan Dealer and schedule an appointment, as the Dealer is in the best position to diagnose and repair your vehicle. Your Nissan Dealer will be more than willing to assist.




Also, so that we may update our vehicle ownership information in order to provide you with the best service, please reply to this email and attach the following documentation:



1). Proof of Ownership document which can include one of the following:

•Insurance Card with Name, Address, and VIN
•Copy of Title
•Certificate of Title
•Bill of Sale
•Vehicle Registration
•Verification from company-owned vehicle that the person registering is the Authorized Driver of that vehicle.


Plus



2). Proof of Residency (mailing address)





Once we have received the information requested, we will update the vehicle ownership information in our system.




Case #xxxxx389 has been created to document your inquiry. If you have any further questions or comments, feel free to call 1-800-647-7261 (Extension 457356) and reference your case number.


Sincerely,

Nissan


___________________
Cherielyn
Consumer Affairs Representative
Nissan North America, Inc.









ref:_00xxxxxxxxxxxxxxxxxc

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"Joe"
AAM True 3" Duals / Whiteline Bars & Rear Links / Tanabe Sustec Pro / Mishimoto Oil Cooler / Michelin Pilot SS
ACT HD Pressure Plate / ACT Performance Disc / ACT Streetlite Flywheel / ZSpeed HD CSC on GTR Fluid.

KoolKarmaJoe

Oh, I am so going to rent a "Booth"!, raise a little Hell at Z Day Events! And at Baltimore Car Shows, (face it, not many venture into Baltimore City anyhow!)

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"Joe"
AAM True 3" Duals / Whiteline Bars & Rear Links / Tanabe Sustec Pro / Mishimoto Oil Cooler / Michelin Pilot SS
ACT HD Pressure Plate / ACT Performance Disc / ACT Streetlite Flywheel / ZSpeed HD CSC on GTR Fluid.

enguyen88

so are they going to recall it for everyone?

KoolKarmaJoe

They ain't doing SH*T yet! I think now They're more concerned that I maybe slanderous !

Sent from my XT1254 using Tapatalk

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"Joe"
AAM True 3" Duals / Whiteline Bars & Rear Links / Tanabe Sustec Pro / Mishimoto Oil Cooler / Michelin Pilot SS
ACT HD Pressure Plate / ACT Performance Disc / ACT Streetlite Flywheel / ZSpeed HD CSC on GTR Fluid.

KoolKarmaJoe

Now its time for "Old School Union Organizing" , just a pun, no dues required! I'm simply calling upon us as individuals to join together to fight that get this CSC issue resolved. (I apologize beforehand to my Non Union Brethren) . I'm just resorting to proved previous tactics in such circumstances.

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"Joe"
AAM True 3" Duals / Whiteline Bars & Rear Links / Tanabe Sustec Pro / Mishimoto Oil Cooler / Michelin Pilot SS
ACT HD Pressure Plate / ACT Performance Disc / ACT Streetlite Flywheel / ZSpeed HD CSC on GTR Fluid.

enguyen88

We should keep flooding their FB with complaints.


Sent from my iPhone using Tapatalk

KoolKarmaJoe

My reply to Nissan:
NISSAN OFFICIAL

Cherielyn,

Thank you for replying. I will get the requested information to you ASAP. I am concerned as why you need my insurance information. Could you please explain why?

Are you aware of a site called - The370z.com -? The reason I mention this is because there are many 370Z owners experiencing Clutch Slave Cylinder Failure. You may want to view www.the370z.com , and then go to thread (Official) 370Z Clutch Pressure (CSC) Failures ... There is a extensive list of 370Z owners with same problem.

On a personal note, I find it odd of you not to post your entire name. I have no problem giving my full name, why is it that you are so evasive? It does give the feeling of a unconcerned, bogus, community relations office on Nissan part.




Sincerely,

Joseph S

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"Joe"
AAM True 3" Duals / Whiteline Bars & Rear Links / Tanabe Sustec Pro / Mishimoto Oil Cooler / Michelin Pilot SS
ACT HD Pressure Plate / ACT Performance Disc / ACT Streetlite Flywheel / ZSpeed HD CSC on GTR Fluid.

KoolKarmaJoe

Have a beer or two, then raise some hell with NISSAN at 1-800-647-7261....
NISSAN SUCKS AS A CORPORATION
PUT FAILURE PRONE COMPONENTS IN 370Z's! YOU COULD BE DISABLED AT ANYTIME WITHOUT WARNING!

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"Joe"
AAM True 3" Duals / Whiteline Bars & Rear Links / Tanabe Sustec Pro / Mishimoto Oil Cooler / Michelin Pilot SS
ACT HD Pressure Plate / ACT Performance Disc / ACT Streetlite Flywheel / ZSpeed HD CSC on GTR Fluid.

Zbrah

We need more complaints with NHTSA! I strongly feel this is the best way of getting Nissan take ownership of the problem...they're just playing games right now like they always do...issue some generic response and pretending to care, meanwhile they make you jump through hoops and providing your personal information, they do this in hoping to discourage you to give up. Most people usually do...and it's the main reason why Nissan had gotten away with dodging this issue all these years the 370z been in existence. When enough people complained, the NHTSA will have to come down with an investigation and force a recall. Hopefully with a hefty penalty ensue.

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need4speed255

The way the original letter was written, it appears that you only need to send "one" of the documents to prove ownership. Insurance info is only one of about six options that were listed.

eastwest2300

I agree with you 100%.

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Infiniti QX70 & Toyota Supra 3.0 Premium

onzedge

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Koni|Swift|Michelin|Motordyne|Berk|RJM Performance|Gates|SPL|Motul|Technafit|Ate Super Blue|Hawk
Tommy Kaira|Momo|Optima|Hella|Hotchkis|Red Line|ZSpeed|Stillen|B&M|H&R

eastwest2300

I dont think this was a good idea, going back & forth with Nissan is a waste of time on your part and theirs, and giving them direction to this forum (as if they're actually going to read through several pages of this & that) its kinda like we're showing our hand in a deck of cards.

You have to get a 3rd party involved, wether it be the NHTSA or someone else. Nissan or whomever deals with customer complaints is just that, this is what nissan prefers, the general public has no idea that theres a big problem, Nissan doesnt want the general public to know that their manual transmissions have issues and would rather keep it in a personal relationship..

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Infiniti QX70 & Toyota Supra 3.0 Premium