Sticky: (Official) 370Z Clutch Pressure (CSC) Failures

MagmaRed370z · 06-22-2015, 10:31 AM

We should ALL do the above ^ 1) Complaint and then 2) Call the number. See if 1,000 calls and complaints make NISSAN do something about this known issue.

BamBamZ · 06-22-2015, 10:47 AM

Quote:

Originally Posted by schellingr

I like your complaint and thank you sir for doing that. This is so frustrating to the point that I just want to go ahead and buy the aftermarket CSC, $$$$$ in labor and call it a day. I love my Z but its not enjoyable anymore because every time I shift I am thinking about the da*n CSC failing.....

I was looking at putting in aftermarket too but I'm on leave of absence from work and workmans comp likes to delay their checks to me... So it hurt enough to pay the $300 deductible for my aftermarket warranty. When I asked my friend that works at the shop what kind of part he used (hoping it was metal) he showed me the OEM box. Before leaving I said "see ya in another 30k miles"

I'm expecting it to fail again, But not for another 20K miles or so.

Quote:

Originally Posted by schellingr

We should ALL do the above ^ 1) Complaint and then 2) Call the number. See if 1,000 calls and complaints make NISSAN do something about this known issue.

Agreed!

The number is 1-800-Nissan-1

Then press 7 for consumer affairs, you'll get forwarded to a representative and just explain your concerns. That the current OEM part is plastic and is prone to fail so you're paranoid that it will.

MagmaRed370z · 06-22-2015, 12:55 PM

Quote:

Originally Posted by BamBamZ

Agreed!

The number is 1-800-Nissan-1

Then press 7 for consumer affairs, you'll get forwarded to a representative and just explain your concerns. That the current OEM part is plastic and is prone to fail so you're paranoid that it will.

So I put my complaint by calling Nissan Customer Affairs at 1-800-Nissan-1 then pressing 7.

One customer service representative (Located in the Philippines of course) opened my case and filed the complaint. It will be forwarded to somebody

Case Reference # XXXX3044.

Who is next?

Zbrah · 06-22-2015, 01:00 PM

Quote:

Originally Posted by schellingr

So I put my complaint by calling Nissan Customer Affairs at 1-800-Nissan-1 then pressing 7.

One customer service representative (Located in the Philippines of course) opened my case and filed the complaint. It will be forwarded to somebody

Case Reference # XXXX3044.

Who is next?

Hmm...mine hasn't exactly failed yet, do you think I have some ground to submit a complaint? I'd like to but I'm wondering if they're just going to brush me off.

KatmanII · 06-22-2015, 09:09 PM

Here's a creative example what an individual did to send a message to United Airlines for breaking his guitar. 15 million hits! Any musicians/song writers out there?

https://www.youtube.com/watch?v=5YGc4zOqozo

06-22-2015, 09:09 PM	#5 (permalink)
KatmanII Base Member Join Date: Apr 2015 Location: Virginia Posts: 17 Drives: 2014 370Z PW Rep Power: 11	Here's a creative example what an individual did to send a message to United Airlines for breaking his guitar. 15 million hits! Any musicians/song writers out there? https://www.youtube.com/watch?v=5YGc4zOqozo Last edited by KatmanII; 06-22-2015 at 09:25 PM.

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06-22-2015, 10:31 AM	#1 (permalink)
MagmaRed370z A True Z Fanatic Join Date: Jun 2014 Location: USA Posts: 1,468 Drives: 14' 370z Sport Magma Rep Power: 13	We should ALL do the above ^ 1) Complaint and then 2) Call the number. See if 1,000 calls and complaints make NISSAN do something about this known issue.