Nissan 370Z Forum

Nissan 370Z Forum (http://www.the370z.com/)
-   Engine & Drivetrain (http://www.the370z.com/engine-drivetrain/)
-   -   Sticky: (Official) 370Z Clutch Pressure (CSC) Failures (http://www.the370z.com/engine-drivetrain/25007-sticky-official-370z-clutch-pressure-csc-failures.html)

Cheech 07-01-2015 03:17 PM

Quote:

Originally Posted by ShutokuZ (Post 3245019)
Just make sure your work order specifies "special barake fluid"! :roflpuke2:

I will make the request! :)

Cheech 07-01-2015 03:22 PM

Quote:

Originally Posted by luigi90210 (Post 3245274)
just so you can update i had my CSC fail on me twice, once around 29000 miles and around 33000 miles, i dont remember exactly when, im sure if i dig around for my reciepts i can find out but I have since sold my 370z


as someone who has had his CSC fail twice on him, go aftermarket, save yourself the hassle, its a PITA to have your car down twice for the same issue that should have been resolved by now

Yes, I definitely will not be going OEM on this, what's the point? To spend another couple grand later on? I am planning on going TT, but was delaying it until next year. Maybe this is the push to get me started on the mods :)

KoolKarmaJoe 07-01-2015 07:14 PM

Quote:

Originally Posted by Cheech (Post 3245282)
Yes, I definitely will not be going OEM on this, what's the point? To spend another couple grand later on? I am planning on going TT, but was delaying it until next year. Maybe this is the push to get me started on the mods :)

Well here it is one of my official Nissan Replies. The phone call I received was quite different! It seems I upset people with my plan of renting a booth at Nissan Events and displaying my disdain for their responses to the on going CSC issues... I apologize for the length, but I wanted you all know how Nissan is addressing the issue::





7/1/2015


Case # xxxxx389
VIN # xxxxxxxxxxxxxx337



Dear Mr. Joseph xxxxxx,

Thank you for contacting Nissan North America and allowing us to be of assistance.





Please be advised that Nissan North America will periodically issue a campaign to repair vehicles that are operating outside of specifications. These campaigns are usually due to the performance of a specific part of a vehicle. A vehicle can exhibit the same symptoms as a campaign, but not have the affected part and therefore that campaign would not apply. Parts content of vehicles can vary by Model, Model Year, Trim Level, Option Packages, and other factors. Nissan North America/Infiniti Division uses multiple suppliers for parts on a vehicle so if the campaign was specific to one supplier, it would not affect similar vehicles that received that part from a different supplier. In some cases, only certain parts from a supplier are affected by a campaign and so only a specific number of vehicles are affected. VIN numbers are not sequential so two vehicles with VIN numbers that are very close together may not be affected by the same campaign. All of these factors will affect whether a specific vehicle, and the VIN associated with it, will be eligible for a campaign




If you have additional questions about the campaign, please contact your local Nissan Dealer and schedule an appointment, as the Dealer is in the best position to diagnose and repair your vehicle. Your Nissan Dealer will be more than willing to assist.




Also, so that we may update our vehicle ownership information in order to provide you with the best service, please reply to this email and attach the following documentation:



1). Proof of Ownership document which can include one of the following:

•Insurance Card with Name, Address, and VIN
•Copy of Title
•Certificate of Title
•Bill of Sale
•Vehicle Registration
•Verification from company-owned vehicle that the person registering is the Authorized Driver of that vehicle.


Plus



2). Proof of Residency (mailing address)





Once we have received the information requested, we will update the vehicle ownership information in our system.




Case #xxxxx389 has been created to document your inquiry. If you have any further questions or comments, feel free to call 1-800-647-7261 (Extension 457356) and reference your case number.


Sincerely,

Nissan


___________________
Cherielyn
Consumer Affairs Representative
Nissan North America, Inc.









ref:_00xxxxxxxxxxxxxxxxxc

KoolKarmaJoe 07-01-2015 07:22 PM

Oh, I am so going to rent a "Booth"!, raise a little Hell at Z Day Events! And at Baltimore Car Shows, (face it, not many venture into Baltimore City anyhow!):roflpuke2:

enguyen88 07-01-2015 07:23 PM

so are they going to recall it for everyone?

KoolKarmaJoe 07-01-2015 07:33 PM

Quote:

Originally Posted by enguyen88 (Post 3245452)
so are they going to recall it for everyone?

They ain't doing SH*T yet! I think now They're more concerned that I maybe slanderous !

Sent from my XT1254 using Tapatalk

KoolKarmaJoe 07-01-2015 07:41 PM

Now its time for "Old School Union Organizing" , just a pun, no dues required! I'm simply calling upon us as individuals to join together to fight that get this CSC issue resolved. (I apologize beforehand to my Non Union Brethren) . I'm just resorting to proved previous tactics in such circumstances.
:happydance:

enguyen88 07-01-2015 07:42 PM

We should keep flooding their FB with complaints.


Sent from my iPhone using Tapatalk

KoolKarmaJoe 07-01-2015 09:38 PM

My reply to Nissan:
NISSAN OFFICIAL

Cherielyn,

Thank you for replying. I will get the requested information to you ASAP. I am concerned as why you need my insurance information. Could you please explain why?

Are you aware of a site called - The370z.com -? The reason I mention this is because there are many 370Z owners experiencing Clutch Slave Cylinder Failure. You may want to view www.the370z.com , and then go to thread (Official) 370Z Clutch Pressure (CSC) Failures ... There is a extensive list of 370Z owners with same problem.

On a personal note, I find it odd of you not to post your entire name. I have no problem giving my full name, why is it that you are so evasive? It does give the feeling of a unconcerned, bogus, community relations office on Nissan part.




Sincerely,

Joseph S
:excited:

KoolKarmaJoe 07-01-2015 09:52 PM

Have a beer or two, then raise some hell with NISSAN at 1-800-647-7261....
NISSAN SUCKS AS A CORPORATION
PUT FAILURE PRONE COMPONENTS IN 370Z's! YOU COULD BE DISABLED AT ANYTIME WITHOUT WARNING!

Zbrah 07-01-2015 10:19 PM

We need more complaints with NHTSA! I strongly feel this is the best way of getting Nissan take ownership of the problem...they're just playing games right now like they always do...issue some generic response and pretending to care, meanwhile they make you jump through hoops and providing your personal information, they do this in hoping to discourage you to give up. Most people usually do...and it's the main reason why Nissan had gotten away with dodging this issue all these years the 370z been in existence. When enough people complained, the NHTSA will have to come down with an investigation and force a recall. Hopefully with a hefty penalty ensue.

need4speed255 07-01-2015 10:59 PM

Quote:

Originally Posted by KoolKarmaJoe (Post 3245523)
My reply to Nissan:
NISSAN OFFICIAL

Cherielyn,

Thank you for replying. I will get the requested information to you ASAP. I am concerned as why you need my insurance information. Could you please explain why?

Are you aware of a site called - The370z.com -? The reason I mention this is because there are many 370Z owners experiencing Clutch Slave Cylinder Failure. You may want to view www.the370z.com , and then go to thread (Official) 370Z Clutch Pressure (CSC) Failures ... There is a extensive list of 370Z owners with same problem.


On a personal note, I find it odd of you not to post your entire name. I have no problem giving my full name, why is it that you are so evasive? It does give the feeling of a unconcerned, bogus, community relations office on Nissan part.




Sincerely,

Joseph S
:excited:

The way the original letter was written, it appears that you only need to send "one" of the documents to prove ownership. Insurance info is only one of about six options that were listed.

eastwest2300 07-02-2015 06:44 AM

Quote:

Originally Posted by Zbrah (Post 3245540)
We need more complaints with NHTSA! I strongly feel this is the best way of getting Nissan take ownership of the problem...they're just playing games right now like they always do...issue some generic response and pretending to care, meanwhile they make you jump through hoops and providing your personal information, they do this in hoping to discourage you to give up. Most people usually do...and it's the main reason why Nissan had gotten away with dodging this issue all these years the 370z been in existence. When enough people complained, the NHTSA will have to come down with an investigation and force a recall. Hopefully with a hefty penalty ensue.

I agree with you 100%.

onzedge 07-02-2015 06:45 AM

Quote:

Originally Posted by eastwest2300 (Post 3245636)
I agree with you 100%.

:iagree:

eastwest2300 07-02-2015 07:06 AM

Quote:

Originally Posted by KoolKarmaJoe (Post 3245523)
My reply to Nissan:
NISSAN OFFICIAL

Cherielyn,

Thank you for replying. I will get the requested information to you ASAP. I am concerned as why you need my insurance information. Could you please explain why?

Are you aware of a site called - The370z.com -? The reason I mention this is because there are many 370Z owners experiencing Clutch Slave Cylinder Failure. You may want to view www.the370z.com , and then go to thread (Official) 370Z Clutch Pressure (CSC) Failures ... There is a extensive list of 370Z owners with same problem.

On a personal note, I find it odd of you not to post your entire name. I have no problem giving my full name, why is it that you are so evasive? It does give the feeling of a unconcerned, bogus, community relations office on Nissan part.




Sincerely,

Joseph S
:excited:

I dont think this was a good idea, going back & forth with Nissan is a waste of time on your part and theirs, and giving them direction to this forum (as if they're actually going to read through several pages of this & that) its kinda like we're showing our hand in a deck of cards.

You have to get a 3rd party involved, wether it be the NHTSA or someone else. Nissan or whomever deals with customer complaints is just that, this is what nissan prefers, the general public has no idea that theres a big problem, Nissan doesnt want the general public to know that their manual transmissions have issues and would rather keep it in a personal relationship..


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