Nissan did not cover rear axle click under drivetrain warranty

yaoxiao4 · 09-28-2017, 01:50 PM

This is somewhat informational and somewhat of a rant

I've read through forums that this is a common issue with the Zs and has a TSB out for it, and most people got it covered under the drivetrain warranty.

The dealership I went to though did not cover it, they knew what the problem was and how to fix it yet wouldn't tell me if it's covered under the warranty UNTIL they regreased the axle, THEN they told me it was $150...

lesson learned and a warning to all

UPDATE: CALLED NISSAN and they agreed to cover it under warranty and reimbursed me

SouthArk370Z · 09-28-2017, 02:38 PM

Contact Nissan. Should be a phone number in the Owner's Manual.

Cranberry · 09-29-2017, 08:33 AM

just fix it yourself. remove the axle the click is coming from and re grease the threads. Its a 20 minute fix

yaoxiao4 · 09-29-2017, 10:37 AM

Quote:

Originally Posted by Cranberry

just fix it yourself. remove the axle the click is coming from and re grease the threads. Its a 20 minute fix

I know. I would have if Nissan didn't fix it for me OUTSIDE of warranty without letting me know

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1st · 09-29-2017, 01:25 PM

I didn't even have to remove the axle and re grease the threads. I just took of the rear wheels off, cotter pin, castle nut and torqued down the rear axel nut to I think it was 130 and the tick went away. The nuts were loose, Try that.

eastwest2300 · 09-29-2017, 01:28 PM

Is there a DIY on this? This is the first I've heard about this..

sx moneypit · 09-29-2017, 01:33 PM

FIXED: Rear axle click clunk noise

redondoaveb · 09-29-2017, 02:14 PM

Is this a click, mine makes more of a clunking sound and I can feel a little play in the rear end.

Cranberry · 09-29-2017, 02:59 PM

Quote:

Originally Posted by redondoaveb

Is this a click, mine makes more of a clunking sound and I can feel a little play in the rear end.

the best way to describe it is it sounds EXACTLY like a bad U-Joint. its common on all Z's. just grease it and go!

redondoaveb · 09-29-2017, 06:28 PM

Quote:

Originally Posted by Cranberry

the best way to describe it is it sounds EXACTLY like a bad U-Joint. its common on all Z's. just grease it and go!

Yep, that's the sound. Thanks for verifying it!

bthomas87 · 10-02-2017, 10:56 PM

I just had this fixed under warranty on my 16'. Told them the issue, they were familiar with it, and then gave me a loaner car for a day, all of it was covered under warranty.
I'd try another dealership if I were you, and hopefully you'll get the same results as I did.

nandosman · 10-03-2017, 12:04 AM

Quote:

Originally Posted by bthomas87

I just had this fixed under warranty on my 16'. Told them the issue, they were familiar with it, and then gave me a loaner car for a day, all of it was covered under warranty.
I'd try another dealership if I were you, and hopefully you'll get the same results as I did.

Got the issue on my car too. Took it to dealership 2 days ago, they said, and I quote "I'm pretty sure that's normal". I still made an appointment for this Friday for them to look into it. What can I say that can help them find the issue?

yaoxiao4 · 10-03-2017, 12:05 AM

Quote:

Originally Posted by nandosman

Got the issue on my car too. Took it to dealership 2 days ago, they said, and I quote "I'm pretty sure that's normal". I still made an appointment for this Friday for them to look into it. What can I say that can help them find the issue?

Give them the Technical service bulletin

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bthomas87 · 10-03-2017, 01:06 PM

Yea there is a tech bulletin out for it. My dealership was already aware of it as a couple of them drive Z's themselves.

nandosman · 10-03-2017, 02:32 PM

Quote:

Originally Posted by yaoxiao4

Give them the Technical service bulletin

Sent from my iPhone using Tapatalk

Not that tech savvy. Where can I find this service bulletin?

09-28-2017, 01:50 PM	#1 (permalink)
yaoxiao4 Enthusiast Member Join Date: Feb 2017 Location: Bay Area Posts: 320 Drives: 13 370z Black M6 Rep Power: 8	Nissan did not cover rear axle click under drivetrain warranty This is somewhat informational and somewhat of a rant I've read through forums that this is a common issue with the Zs and has a TSB out for it, and most people got it covered under the drivetrain warranty. The dealership I went to though did not cover it, they knew what the problem was and how to fix it yet wouldn't tell me if it's covered under the warranty UNTIL they regreased the axle, THEN they told me it was $150... lesson learned and a warning to all UPDATE: CALLED NISSAN and they agreed to cover it under warranty and reimbursed me Last edited by yaoxiao4; 10-04-2017 at 03:52 PM. Reason: update

09-28-2017, 02:38 PM	#2 (permalink)
SouthArk370Z Premium Member Join Date: Nov 2010 Location: South Arkansas Posts: 8,435 Drives: 2014 Challenger Rep Power: 324198	Contact Nissan. Should be a phone number in the Owner's Manual. __________________ Steering Lock Links - Search The370Z Bookmarklet - FSM @ NICOclub Mankind has progressed past the need for war but we haven't evolved that far. - NachoMahma

09-29-2017, 08:33 AM	#3 (permalink)
Cranberry Base Member Join Date: Aug 2016 Location: Winnipeg Posts: 89 Drives: 2009 370Z Touring Rep Power: 702	just fix it yourself. remove the axle the click is coming from and re grease the threads. Its a 20 minute fix __________________ 2009 370z M/T - straight pipe cut outs / motordyne test pipes & intake manifold / K&N typhoon intake / ACT stage 2 race clutch & flywheel / ZEX wet nitrous / UpRev tune / stillen race oil cooler / 317 WHP N/A - 381 WHP with ZEX www.youtube.com/danialk ///\\\///\\\ Follow me on Instagram @dankobra

09-29-2017, 01:28 PM	#6 (permalink)
eastwest2300 A True Z Fanatic Join Date: May 2010 Location: South FL Posts: 90,968 Drives: '16QX70/'21 Supra3.0 Rep Power: 2684550	Is there a DIY on this? This is the first I've heard about this.. __________________ Infiniti QX70 & Toyota Supra 3.0 Premium

09-29-2017, 01:33 PM	#7 (permalink)
sx moneypit Premium Member Join Date: Oct 2014 Location: Memphis,Tn. Age: 67 Posts: 3,330 Drives: 2010 370Z PG 6 spd Rep Power: 2684371	FIXED: Rear axle click clunk noise JARblue likes this.

09-29-2017, 01:25 PM	#5 (permalink)
1st A True Z Fanatic Join Date: Jul 2012 Location: I 80 Biz U.S. 50 Posts: 1,708 Drives: Platinum Z Rep Power: 1616	I didn't even have to remove the axle and re grease the threads. I just took of the rear wheels off, cotter pin, castle nut and torqued down the rear axel nut to I think it was 130 and the tick went away. The nuts were loose, Try that.

09-29-2017, 02:14 PM	#8 (permalink)
redondoaveb A True Z Fanatic Join Date: Apr 2017 Location: So. Commiefornia Posts: 6,360 Drives: 2014 Nismo Gunmetal Rep Power: 2684374	Is this a click, mine makes more of a clunking sound and I can feel a little play in the rear end.

10-02-2017, 10:56 PM	#11 (permalink)
bthomas87 Base Member Join Date: Aug 2015 Location: Cincinnati, OH Posts: 77 Drives: 94' GMC Sierra Rep Power: 10	I just had this fixed under warranty on my 16'. Told them the issue, they were familiar with it, and then gave me a loaner car for a day, all of it was covered under warranty. I'd try another dealership if I were you, and hopefully you'll get the same results as I did.

10-03-2017, 01:06 PM	#14 (permalink)
bthomas87 Base Member Join Date: Aug 2015 Location: Cincinnati, OH Posts: 77 Drives: 94' GMC Sierra Rep Power: 10	Yea there is a tech bulletin out for it. My dealership was already aware of it as a couple of them drive Z's themselves.

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