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-   -   Nissan did not cover rear axle click under drivetrain warranty (http://www.the370z.com/engine-drivetrain/123952-nissan-did-not-cover-rear-axle-click-under-drivetrain-warranty.html)

yaoxiao4 09-28-2017 12:50 PM

Nissan did not cover rear axle click under drivetrain warranty
 
This is somewhat informational and somewhat of a rant

I've read through forums that this is a common issue with the Zs and has a TSB out for it, and most people got it covered under the drivetrain warranty.

The dealership I went to though did not cover it, they knew what the problem was and how to fix it yet wouldn't tell me if it's covered under the warranty UNTIL they regreased the axle, THEN they told me it was $150...

lesson learned and a warning to all :(

UPDATE: CALLED NISSAN and they agreed to cover it under warranty and reimbursed me :)

SouthArk370Z 09-28-2017 01:38 PM

Contact Nissan. Should be a phone number in the Owner's Manual.

Cranberry 09-29-2017 07:33 AM

just fix it yourself. remove the axle the click is coming from and re grease the threads. Its a 20 minute fix

yaoxiao4 09-29-2017 09:37 AM

Quote:

Originally Posted by Cranberry (Post 3696819)
just fix it yourself. remove the axle the click is coming from and re grease the threads. Its a 20 minute fix



I know. I would have if Nissan didn't fix it for me OUTSIDE of warranty without letting me know


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1st 09-29-2017 12:25 PM

I didn't even have to remove the axle and re grease the threads. I just took of the rear wheels off, cotter pin, castle nut and torqued down the rear axel nut to I think it was 130 and the tick went away. The nuts were loose, Try that.

eastwest2300 09-29-2017 12:28 PM

Is there a DIY on this? This is the first I've heard about this..

sx moneypit 09-29-2017 12:33 PM

http://www.the370z.com/engine-drivet...unk-noise.html

redondoaveb 09-29-2017 01:14 PM

Is this a click, mine makes more of a clunking sound and I can feel a little play in the rear end.

Cranberry 09-29-2017 01:59 PM

Quote:

Originally Posted by redondoaveb (Post 3696875)
Is this a click, mine makes more of a clunking sound and I can feel a little play in the rear end.

the best way to describe it is it sounds EXACTLY like a bad U-Joint. its common on all Z's. just grease it and go!

redondoaveb 09-29-2017 05:28 PM

Quote:

Originally Posted by Cranberry (Post 3696887)
the best way to describe it is it sounds EXACTLY like a bad U-Joint. its common on all Z's. just grease it and go!

Yep, that's the sound. Thanks for verifying it!

bthomas87 10-02-2017 09:56 PM

I just had this fixed under warranty on my 16'. Told them the issue, they were familiar with it, and then gave me a loaner car for a day, all of it was covered under warranty.
I'd try another dealership if I were you, and hopefully you'll get the same results as I did.

nandosman 10-02-2017 11:04 PM

Quote:

Originally Posted by bthomas87 (Post 3697497)
I just had this fixed under warranty on my 16'. Told them the issue, they were familiar with it, and then gave me a loaner car for a day, all of it was covered under warranty.
I'd try another dealership if I were you, and hopefully you'll get the same results as I did.

Got the issue on my car too. Took it to dealership 2 days ago, they said, and I quote "I'm pretty sure that's normal". I still made an appointment for this Friday for them to look into it. What can I say that can help them find the issue?

yaoxiao4 10-02-2017 11:05 PM

Quote:

Originally Posted by nandosman (Post 3697507)
Got the issue on my car too. Took it to dealership 2 days ago, they said, and I quote "I'm pretty sure that's normal". I still made an appointment for this Friday for them to look into it. What can I say that can help them find the issue?



Give them the Technical service bulletin


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bthomas87 10-03-2017 12:06 PM

Yea there is a tech bulletin out for it. My dealership was already aware of it as a couple of them drive Z's themselves.

nandosman 10-03-2017 01:32 PM

Quote:

Originally Posted by yaoxiao4 (Post 3697508)
Give them the Technical service bulletin


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Not that tech savvy. Where can I find this service bulletin?


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