Nissan 370Z Forum  

Uprev problems

Hello, my name is Austin Wilson and I'm really hoping someone can help me out. I bought a cable used from a fellow member and last he remembers the cable

Go Back   Nissan 370Z Forum > Nissan 370Z Tech Area > Engine & Drivetrain


Like Tree3Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 10-31-2016, 01:39 PM   #1 (permalink)
Enthusiast Member
 
Wilson2608's Avatar
 
Join Date: Dec 2014
Location: Nashville
Posts: 301
Drives: Nissan 370Z Sport
Rep Power: 10
Wilson2608 is on a distinguished road
Default Uprev problems

Hello, my name is Austin Wilson and I'm really hoping someone can help me out. I bought a cable used from a fellow member and last he remembers the cable was in working order. For some reason, no matter what I do the car will not connect to the laptop. It doesn't even give me the option as if the cable isn't making a connection. I've used 3 different computer (with windows 7, 8 and 10) and uninstalled and reinstalled the uprev software on each computer. I've also made sure the software is up to date. The computer recognizes that my cable plugs in because it makes the noise. I also know that my obd2 slot is getting power because my Bosch scan tool works fine. Please any help is appreciated this issue has really gotten under my skin.

Sent from my iPhone
__________________
Stillen G3, z1 Intake Manifold, Stillen Headers, Z1 HFC's, Stillen Catback. 330whp 267 ft- lbs tuned at Z1 motorsports.
Wilson2608 is offline   Reply With Quote
Old 10-31-2016, 01:57 PM   #2 (permalink)
A True Z Fanatic
 
Chuck33079's Avatar
 
Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
Rep Power: 29539
Chuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond reputeChuck33079 has a reputation beyond repute
Default

Is the license on the cable? Did the previous owner unmarry the cable from the ecu?
__________________
2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent
Chuck33079 is offline   Reply With Quote
Old 10-31-2016, 02:18 PM   #3 (permalink)
Track Member
 
Join Date: Nov 2010
Location: West coast
Age: 41
Posts: 556
Drives: 2010 nismo
Rep Power: 6727
seymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond repute
Default

If you have anti virus software disable it. Other than that it could be defective, unfortunately there is no warranty on second hand cables so you're going to have to take it up with the seller
seymore4 is offline   Reply With Quote
Old 10-31-2016, 05:29 PM   #4 (permalink)
Track Member
 
Join Date: May 2014
Location: Riverside
Posts: 584
Drives: 40th 370Z
Rep Power: 12
lj909 is on a distinguished road
Default

Possibly an unrecognized ROM build?
s2krazyyy likes this.
__________________
PW 07 HR350Z R.I.P. Totaled by 82yr old woman
2010 40th Anniversary 370Z
lj909 is offline   Reply With Quote
Old 10-31-2016, 05:39 PM   #5 (permalink)
Track Member
 
Join Date: Nov 2010
Location: West coast
Age: 41
Posts: 556
Drives: 2010 nismo
Rep Power: 6727
seymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond repute
Default

Quote:
Originally Posted by lj909 View Post
Possibly an unrecognized ROM build?
Nothing to do with that, the uprev software isn't recognizing his cable
solidus likes this.
seymore4 is offline   Reply With Quote
Old 10-31-2016, 09:11 PM   #6 (permalink)
Enthusiast Member
 
Wilson2608's Avatar
 
Join Date: Dec 2014
Location: Nashville
Posts: 301
Drives: Nissan 370Z Sport
Rep Power: 10
Wilson2608 is on a distinguished road
Default Reply

Quote:
Originally Posted by Chuck33079 View Post
Is the license on the cable? Did the previous owner unmarry the cable from the ecu?
I'm not sure. How exactly do you unmarry a cable?
I already have the license on my car as I've had uprev for years, when I bought the cable it did not have a license on it I just wanted to use it to download ARC uprev features.
__________________
Stillen G3, z1 Intake Manifold, Stillen Headers, Z1 HFC's, Stillen Catback. 330whp 267 ft- lbs tuned at Z1 motorsports.
Wilson2608 is offline   Reply With Quote
Old 10-31-2016, 09:13 PM   #7 (permalink)
Enthusiast Member
 
Wilson2608's Avatar
 
Join Date: Dec 2014
Location: Nashville
Posts: 301
Drives: Nissan 370Z Sport
Rep Power: 10
Wilson2608 is on a distinguished road
Default

Quote:
Originally Posted by seymore4 View Post
If you have anti virus software disable it. Other than that it could be defective, unfortunately there is no warranty on second hand cables so you're going to have to take it up with the seller
Good idea I will try that. Thanks for the input. And luckily the seller is a well known member on the forum here and has agreed to refund me if I can't figure out the issue.
__________________
Stillen G3, z1 Intake Manifold, Stillen Headers, Z1 HFC's, Stillen Catback. 330whp 267 ft- lbs tuned at Z1 motorsports.
Wilson2608 is offline   Reply With Quote
Old 11-01-2016, 03:55 PM   #8 (permalink)
Enthusiast Member
 
Wilson2608's Avatar
 
Join Date: Dec 2014
Location: Nashville
Posts: 301
Drives: Nissan 370Z Sport
Rep Power: 10
Wilson2608 is on a distinguished road
Default Still nothing

Tried it without antivirus with no luck. I assume it just has to be the cable at this point. The only other thing I could think of is a bug in uprevs software. Thanks for the input everyone and if anyone else has any ideas please let me know. Also, just wanted to share my experience with uprev lately and say that it has not been pleasant. They never return phone calls, emails, Instagram messages anything at all. Very irritating when you've spent a lot of money with this company. I may end up just swapping to ecutek, it's like uprevs customer service department is non existent.
__________________
Stillen G3, z1 Intake Manifold, Stillen Headers, Z1 HFC's, Stillen Catback. 330whp 267 ft- lbs tuned at Z1 motorsports.
Wilson2608 is offline   Reply With Quote
Old 11-01-2016, 04:09 PM   #9 (permalink)
Track Member
 
Join Date: Nov 2010
Location: West coast
Age: 41
Posts: 556
Drives: 2010 nismo
Rep Power: 6727
seymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond reputeseymore4 has a reputation beyond repute
Default

Quote:
Originally Posted by Wilson2608 View Post
Also, just wanted to share my experience with uprev lately and say that it has not been pleasant. They never return phone calls, emails, Instagram messages anything at all. Very irritating when you've spent a lot of money with this company. I may end up just swapping to ecutek, it's like uprevs customer service department is non existent.
When did you spend a lot of money with them? You bought a used reflash cable (no warranty) and were tuned by a shop using their software... as far as I can tell you haven't spent any money with them directly.
seymore4 is offline   Reply With Quote
Old 11-01-2016, 04:25 PM   #10 (permalink)
Enthusiast Member
 
Wilson2608's Avatar
 
Join Date: Dec 2014
Location: Nashville
Posts: 301
Drives: Nissan 370Z Sport
Rep Power: 10
Wilson2608 is on a distinguished road
Default

Quote:
Originally Posted by seymore4 View Post
When did you spend a lot of money with them? You bought a used reflash cable (no warranty) and were tuned by a shop using their software... as far as I can tell you haven't spent any money with them directly.
Directly or not I payed 600+ dollars on a Uprev tune therefore I purchased a product from their business. Would this not be true ? Even if I didn't do the tuning myself, I still bought a uprev standard license from them.
__________________
Stillen G3, z1 Intake Manifold, Stillen Headers, Z1 HFC's, Stillen Catback. 330whp 267 ft- lbs tuned at Z1 motorsports.
Wilson2608 is offline   Reply With Quote
Old 11-01-2016, 04:28 PM   #11 (permalink)
Enthusiast Member
 
Wilson2608's Avatar
 
Join Date: Dec 2014
Location: Nashville
Posts: 301
Drives: Nissan 370Z Sport
Rep Power: 10
Wilson2608 is on a distinguished road
Default

And I've also told them many different times via email/phone messages that if I need a new cable from them I will gladly buy one. Still no reply. It is just frustrating.
__________________
Stillen G3, z1 Intake Manifold, Stillen Headers, Z1 HFC's, Stillen Catback. 330whp 267 ft- lbs tuned at Z1 motorsports.
Wilson2608 is offline   Reply With Quote
Old 11-01-2016, 04:32 PM   #12 (permalink)
Enthusiast Member
 
BboyZ's Avatar
 
Join Date: Aug 2015
Location: Arizona
Posts: 446
Drives: 2016 Z34 Nismo
Rep Power: 10
BboyZ is on a distinguished road
Default

Have you checked the cable driver if properly installed? I know you said windows makes noise when you plug in the cable to the computer.

Making a sound does not mean the computer recognized the device you plug in. The noise means the computer see a plug device.
BboyZ is offline   Reply With Quote
Old 11-01-2016, 04:51 PM   #13 (permalink)
A True Z Fanatic
 
gbrettin's Avatar
 
Join Date: Oct 2010
Location: Portage, MI
Posts: 2,282
Drives: Tricycle
Rep Power: 589151
gbrettin has a reputation beyond reputegbrettin has a reputation beyond reputegbrettin has a reputation beyond reputegbrettin has a reputation beyond reputegbrettin has a reputation beyond reputegbrettin has a reputation beyond reputegbrettin has a reputation beyond reputegbrettin has a reputation beyond reputegbrettin has a reputation beyond reputegbrettin has a reputation beyond reputegbrettin has a reputation beyond repute
Default

Try a new micro usb cable.
gbrettin is offline   Reply With Quote
Old 11-01-2016, 05:03 PM   #14 (permalink)
Enthusiast Member
 
Wilson2608's Avatar
 
Join Date: Dec 2014
Location: Nashville
Posts: 301
Drives: Nissan 370Z Sport
Rep Power: 10
Wilson2608 is on a distinguished road
Default

Quote:
Originally Posted by BboyZ View Post
Have you checked the cable driver if properly installed? I know you said windows makes noise when you plug in the cable to the computer.

Making a sound does not mean the computer recognized the device you plug in. The noise means the computer see a plug device.
I'll try to see if it installed correctly when I get home. Thanks for the input man!
__________________
Stillen G3, z1 Intake Manifold, Stillen Headers, Z1 HFC's, Stillen Catback. 330whp 267 ft- lbs tuned at Z1 motorsports.
Wilson2608 is offline   Reply With Quote
Old 11-01-2016, 05:04 PM   #15 (permalink)
Enthusiast Member
 
Wilson2608's Avatar
 
Join Date: Dec 2014
Location: Nashville
Posts: 301
Drives: Nissan 370Z Sport
Rep Power: 10
Wilson2608 is on a distinguished road
Default

Quote:
Originally Posted by gbrettin View Post
Try a new micro usb cable.
I tried that yesterday still no luck. Thanks for the input
gbrettin likes this.
__________________
Stillen G3, z1 Intake Manifold, Stillen Headers, Z1 HFC's, Stillen Catback. 330whp 267 ft- lbs tuned at Z1 motorsports.
Wilson2608 is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Uprev problems? Nitrouz Tuning 45 07-10-2015 10:24 AM
top problems tommy_nick Nissan 370Z Roadster (Convertible) 3 01-21-2015 04:56 PM
Uprev e-tune vs dyno tuning with uprev?? babbagandu Tuning 6 05-07-2012 11:53 PM
Problems... Ni55anPat The Lounge (Off Topic) 3 12-10-2011 01:08 PM


All times are GMT -5. The time now is 08:11 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2