09-24-2015, 12:29 PM
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#11 (permalink)
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A True Z Fanatic
Join Date: Mar 2009
Location: Chicago
Posts: 3,669
Drives: 370
Rep Power: 974724
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Quote:
Originally Posted by jwick
Well this morning there are no options for customizing delivery. Before the top two options on the left were available for a fee. I guess cuz today is the final delivery attempt that is no longer an option so I guess it's coming back to you.
When it arrives give me a call and we can sort out what to do. To limit the hassle I'd prefer we ship it to my office next time.
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I tracked it and those top 2 options are available again. I called FedEx and they said your package will be sitting at a station in Houston for a week where it can be picked up unless someone tells them to return to shipper (which is an irreversible process I have learned with ENT-Zs shipment, they wont even talk to me about it since his hit return to shipper status). I am still trying to get them to allow it to be held at their store locations but I have no idea if I will get anywhere with it. I just spent another 20 min on the phone with them today.
I must have 3-4 hours invested on the phone with them and spoken to 8-10 different people there and nobody can tell me why they wont let you guys have them held at location.
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