370z Slave Cylinder

nismolucino

The pressure plate does look heat scored, and they probably didnt remove the flywheel from the engine.
I dont think the heat scoring was due to misuse either though, i agree that its contamination.

Spooler

Yes, but they won't be speckled like that if it was abuse. Clutch fluid on the disk however would make those hot spots. I have seen several abused clutches. They don't look like that.

nismolucino

Yeah i added that in after lol

Spooler

Who is Andrew?

georgem71

I'll be going to the dealer tomorrow early in the morning at around 7ish they open up at 7 and I'll be there at that time. Luckily I'll be working by my dealer tomorrow. If there's any amo that you guys know of, that I could use against the claim that would help out!

Spooler

Get all of the parts. Pressure plate, CSC, Flywheel (they should have replaced it), and Clutch disk.

georgem71

They haven't touched it beside taking it apart of course. I haven't authorized them to do anything until I can get this settled first. (Covered by warranty)

Spooler

Good luck bud.

georgem71

Thanks man. I'm going to need all the luck I can get.

nis350

I think your best bet is to try to work with the dealer to see if they can help you out with some discount or compromises. You can go the legal route, but that could mean without your car for awhile and still end up paying. Not to say Nissan is right, but you have to weigh in the time/money would be involved in fighting the case with them? Perhaps you can also look into having an INDY shop to save some money.

I personally felt that Nissan should have taken care of you since you bought the car new as well as your other cars, and have history of servicing your cars there, but I suppose Nissan isn't big on helping out its customers.

Good luck.

Dough1397

Your flywheel is most likely still attached to the car. I've never seen a pressure plate look like that. It almost looks pitted. Probably best to get more people to give their opinions.

Was your clutch behaving fine before the failure of the CSC? No signs of slipping?

You can ask your service adviser to see the pictures they sent to Nissan if you don't think Nissan is telling the truth.

Nissan is stating misuse caused the CSC to fail and is not honouring your warranty. You can flip this and question whether it was the CSC's failure that led to signs of misuse. If so your warranty claim should not be invalidated. What came first, the chicken or the egg?

Remember the dealer is your friend at this point. The dealer submits warranty claims, Nissan makes the call to approve warranty repairs. Your dealer can work for you or against you when dealing with Nissan, better to be friendly with the dealer at this point. Perhaps you could ask the dealer if a failing CSC (i.e. not fully disengaging the clutch due to a slow leak) would have caused burning.

georgem71

The car was working perfectly the night before. Nothing was wrong with it, no previous warnings, no signs of anything with the car. The next morning I got into my car to go to work and the clutch completely sank to the floor and would not spring back. I asked my Z friends what it was and they told me it was my CSC since Z's are notoriously known to have it fail. What is crazy though is that the day right before my Z was working perfectly fine.

But here's an update. On my way home from work this afternoon I decided to stop by a different Nissan dealership. I explained to them what had happened to my Z and showed them pictures of my clutch disk and pressure plate. The SA and one of the technicians (mechanics) asked me how many miles I had on the car. I replied 23k and they told me not to worry about it and that they would take care of it under warranty. I explained to them I had already taken it to my dealership and that they had already reported it to Nissans Consumer Affairs. And that they denied it. The guys there looked at me and told me that my dealership had screwed me over and that Nissan goes based off whatever the dealership tells them (decides). They told me to ask them if they could at least just cover the CSC and labor so I wouldn't have to pay, and then to take it over to them and they would do the rest under warranty. Long story short, go to severel different dealers let them know what the problem is, let them know it's a CSC failure and go with the one that tells you they WILL cover it under warranty without giving you the "it might be covered under warranty" speech. Hopefully my dealer will cover the CSC under warranty!

radensb

Stories like this make my blood boil. You have a new car with a known sketchy part that causes situations exactly like this. Nissan knows this. How could they not!? Yet they still try to weasel out of their obligation to fix it. Complete BS! The dealership telling Nissan this looks like abuse is surprising as my understanding is that dealerships get paid by Nissan to perform warranty work. So why would they make it more difficult to get money from Nissan?

I had issues with my CSC previously so I know the symptoms well. The bottem line is that if you, in fact, didn't abuse the car, Nissan needs to cover this. Period. Dont settle for less. I would not rely on their biased opinion which supports misuse by you and not faulty engineering by them. Especially when you have another Nissan dealership saying otherwise and there is an abundance of information supporting your claim of CSC causing the problems! If you took your car to this other dealership who said they they would cover it under warranty, you would you have to pay anything?

Fight this. You can win. You should win. There is more than enough evidence to support the claim that others have made. The CSC failed (as they ALL DO), caused fluid contamination, which lead to clutch system failure and the markings on the flywheel. If you have to pay anything, you should inform Nissan that you will take this as far as it needs to go to get fully reimbursed.

Maybe the other dealership can make the argument that they inspected the affected components and disagree with the theory of abuse and feel that this in fact should be covered under warranty. Then the dealership your car is at should be able to do the work under Nissan's dime. If not, get your car to the other dealership. Then go after Nissan for reimbursement of any out of pocket expenses.

eastwest2300

Im sorry for your troubles bro, the whole situation sounds like a crock of sh1t..

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Infiniti QX70 & Toyota Supra 3.0 Premium

Zbrah

Any updates? Were your other dealership able to get you covered?

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