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Galeforce is correct. There was no communication for over 10 weeks. And the attitude was just a little bit to Oh well when they found out the rims weren't coming.
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05-26-2014, 08:34 PM
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#16 (permalink) |
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Enthusiast Member
Join Date: Feb 2014
Location: Toronto
Posts: 250
Drives: Honda VFR800F 2015
Rep Power: 18   |
Galeforce is correct. There was no communication for over 10 weeks. And the attitude was just a little bit to Oh well when they found out the rims weren't coming. To be quite frank I suspect if I didn't call them I would still be waiting.
Alcheng you left out the final part of your story. How did you handle the situation with the customer? I'm sure it was in a proactive manner and didn't have the customer walking away pissed off. I'm glad that people are satisfied with Tire23, maybe mine was an isolated issue. Hell maybe its just me. I went to them in the first place as I thought they had a good reputation. |
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