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-   -   WARRANTY question ! (http://www.the370z.com/canada/67776-warranty-question.html)

Z11 03-04-2013 06:13 PM

WARRANTY question !
 
i bought my Z in april so it hasnt been a yet just yet, but my fuel cap door is malfunctioning.
has anyone gotten their Z's serviced at a nissan dealership? or anywhere else and get the Z checked every 3 months or every 3K intervals like it says? im sure this problem is covered by nissans warranty, but i barely drive my Z and i dont see a reason to get it checked every 3 months or 3K, so if i take my issue to the dealership i bought it from, what will they ask me about where i got the maintenance check done, and wouldnt they want receipts for the every 3 months? i did a maintenance check in oct 2012 (6months) like the dealership told me to get it checked at and not the 3 that it says on the booklet. jan 2012 (9 months) which i barely drove because of the snow, and im waiting for april (12 months) to get it checked again.

so since i bought the Z ive only got it checked once, what will the dealership as me for if i bring them my issue, will they ask for the receipt of my maintenance check and then ask why i dont take it in every 3 months, then void my warranty?

DEpointfive0 03-04-2013 06:16 PM

They won't ask you a damn question

That's not their business
All they need is, are you within 3years/36k miles (Translate into Canadia), and what's the problem?
If the answer is "yes" to your car still being under the warranty, they'll replace the cap

Z11 03-04-2013 06:16 PM

btw i get my car serviced by a private mechanic where they let me drive the car on the lift, and no one else sits in the car, and my car is in my view at all times while work is being done on it, which were the two most important reasons why i chose private, as well as not having to worry about the private shop racking up my bill with bs things i need to purchase to renew or fix

Z11 03-04-2013 06:21 PM

Quote:

Originally Posted by DEpointfive0 (Post 2196474)
They won't ask you a damn question

That's not their business
All they need is, are you within 3years/36k miles (Translate into Canadia), and what's the problem?
If the answer is "yes" to your car still being under the warranty, they'll replace the cap

sorry i shoulda specified ! its the not the cap, its the (fuel door), you know that little white tip that goes in and out when you lock and unlock. it doesnt work all the time.

so your saying, if i take it in, they wont ask me if ive had my car serviced every time it says i should in the manual?

Z11 03-04-2013 06:24 PM

sweet here's a picture, its this little white thing. it looks just like this !

Fuel Door Release Cable Plastic Nut

DEpointfive0 03-04-2013 06:26 PM

Quote:

Originally Posted by Z11 (Post 2196487)
sorry i shoulda specified ! its the not the cap, its the (fuel door), you know that little white tip that goes in and out when you lock and unlock. it doesnt work all the time.

so your saying, if i take it in, they wont ask me if ive had my car serviced every time it says i should in the manual?

No, if they do, tell them to F off and die.
Then go to another dealership. There's no correlation between gas lid and anything else, bringing it in for service wouldn't help. Now if your motor blows or consumes oil... That's a different story, then they'll ask for oil change records, but even if you did them yourself, you'd just have to show receipts for oil


By the way, if that's your fear, you should look for another dealership. I have dealt with 2 dealers that would let me drive my car into their garage too, LOL

Z11 03-04-2013 06:42 PM

im fine with the private place i go to right now. and ive heard if you go to dealerships and franchised shops, they try to (HARD) sell you things you dont really need and really try to convince you that you need it, because thats how they make their money to survive. and if i went to a nissan dealership and they said i need random stuff, and i said no, they would try to void the warranty that way, so im staying clear from them when it comes to servicing, and i called 3 nissans, told me i couldnt drive it in, the mechanics where coveralls for a reason, getting dirty comes in there line of work and when they go home i doubt they sit in there own cars with there work coveralls, they change clothes, so, HELL no one is sitting in my car with greasy, smelly clothes and hands and shoes all inside the car and seats, GL getting it clean

well since you brought up the motor blowing and other bigger issues, do i HAVE to get my car serviced every 3 months or 3K intervals like it says on the manual in case something ever does happen?

because i know a few people with brand new (cheaper) cars, who get their car serviced once a year or longer

SouthArk370Z 03-04-2013 06:54 PM

You're making too many assumptions and worrying needlessly.

Very few dealers are that picky about the oil change interval. I don't put a lot of miles on my car (<18k miles on an '09) and often go four to four-and-a-half months between changes. Nobody has said a word about it when I've had warranty work done. (But I've never needed a new engine/trans/diff.)

As mentioned earlier, the dealer cannot require you to get your oil changes done there. All you need is receipts showing that you purchased/installed the proper oil and filter.

As others have pointed out, the dealer can't reject a warranty claim on a body part just because you haven't taken care of the drivetrain (and vice versa).

Your warranty is with Nissan, not the dealer. If you don't like the way the dealer painted the shop bays, you can go to another dealer and get your warranty work done.

Cmike2780 03-04-2013 07:04 PM

Just go in and tell them it's not working properly. If they can replicate the problem, they'll fix it, no questions asked. If not, they may give you the run around, but it's your job to keep at it, if it is in fact defective.

....on a side note, are you sure it's malfunctioning? It only opens when the doors are unlocked.

Z11 03-04-2013 07:17 PM

Quote:

Originally Posted by SouthArk370Z (Post 2196549)
You're making too many assumptions and worrying needlessly.

Very few dealers are that picky about the oil change interval. I don't put a lot of miles on my car (<18k miles on an '09) and often go four to four-and-a-half months between changes. Nobody has said a word about it when I've had warranty work done. (But I've never needed a new engine/trans/diff.)

As mentioned earlier, the dealer cannot require you to get your oil changes done there. All you need is receipts showing that you purchased/installed the proper oil and filter.

As others have pointed out, the dealer can't reject a warranty claim on a body part just because you haven't taken care of the drivetrain (and vice versa).

Your warranty is with Nissan, not the dealer. If you don't like the way the dealer painted the shop bays, you can go to another dealer and get your warranty work done.

my last car was a used 350z, and this is my first brand new car so being inexperienced dealing with stealerships and how they work, reading and hearing stories, i thought id ask so im aware of what they ask me, thanks for the help

Z11 03-04-2013 07:21 PM

Quote:

Originally Posted by Cmike2780 (Post 2196561)
Just go in and tell them it's not working properly. If they can replicate the problem, they'll fix it, no questions asked. If not, they may give you the run around, but it's your job to keep at it, if it is in fact defective.

....on a side note, are you sure it's malfunctioning? It only opens when the doors are unlocked.

ya its malfunctioning for sure. have you seen the pic i posted up above? its the white needle thingy.

when you press unlock on the key fob, the gas door should also unlock, and when you press lock on the key fob, the gas door should lock. it doesnt do that. i have to press unlock non stop until it opens, and im not sure at which moment it locks again, as i lock my car every time i get out to go some place.

Cmike2780 03-04-2013 07:27 PM

Quote:

Originally Posted by Z11 (Post 2196594)
ya its malfunctioning for sure. have you seen the pic i posted up above? its the white needle thingy.

when you press unlock on the key fob, the gas door should also unlock, and when you press lock on the key fob, the gas door should lock. it doesnt do that. i have to press unlock non stop until it opens, and im not sure at which moment it locks again, as i lock my car every time i get out to go some place.

Like I said, if they see it malfunction, they'll fix it no questions asked and will cost you nothing.

Z11 03-04-2013 07:31 PM

Quote:

Originally Posted by Cmike2780 (Post 2196606)
Like I said, if they see it malefaction, they'll fix it no questions asked and will cost you nothing.

thanks man !

(thread over)

LMBmikeZ 03-04-2013 08:19 PM

IBTL????????? :ughdance:

Z11 03-05-2013 11:50 AM

Ibtl?


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