Steering lock failure
 

Is this just a US thing or has anybody up here had this problem ?
Cw

no steering wheel lock failure in my car. havent heard anyone here in B.C with that problem eather. you might wanna get your car looked at.

Terrace - steering lock failure is happening on any of the 2009,2010 and I believe they have had a couple 2011 starting to have it. My buddy here in toronto already had his go (awx z34) he is the only one so far(as mentioned in the DIY thread by kenchen) to have taken the failed one out open it up and get everything moving inside again and working on the car. As for everyone else they have just been going to the dealership and getting it replaced for free. Or a few are buying it on there own and replacing it themselves. GL and hope everyone doesnt get stranded..........

Replacing it for free from the dealer "BEFORE" it fails?? or after being stranded?

My electronic steering lock failed 3 weeks ago. It actually happened in an underground parking lot which turned into a 2 day ordeal trying to tow it out. I drive an 09 Z which is still luckily under warranty....the part itself goes for $1100

I should probably note that I imported my Z from the US

You can get the part from a US dealer for ~$500. That's the route I'll take if mine fails outside of warranty.

My car was also imported from the US.

That's my plan as well.. imported from the US too. :ughdance:

maybe this happens to US Z only??

Nope! Happened to mine.

:iagree: it has happened to other Canadian models as well.

sinceday1 - I would think the dealerships would only replace it if it has broken/failed. Wouldn't make sense for them to be replacing parts that are still working.

Also the other guys are correct you can source the steering lock from the states for around $500. No way I would pay a Canadian dealer $1100! They can go fly a kite

Yep! A kite with a cinder block for a tail.

:icon18: or they can fly a metal framed one in a thunderstorm!

i had that problem last november and my Z is a 2009 bought in Quebec

Give me a high five for us experiencing this crap!!!! BS! lmao

:icon18:.........o wait I'm probably next :shakes head::eekdance:

This just happened to me tonight at work in this frigid weather. I'm absolutely furious. Pardon my frustration for not reading all the threads clearly, but someone calm me down by saying as long as we're under warranty, this is free? I'm at 21K miles on an '09. I'm seeing the prices to replace this thing and it's going to give me a heart attack. Even if it is covered, I intend on trying to get my tow fee covered, as well. It's absolute ******** that this is placed on anyone else's shoulders other than Nissans. Absolute horse ****.

Are you sure you're under warranty???


Text me brother (310)eight nine three-4207

its a relatively easy fix if i understand what Alcheng told me
its literally just removal of a fuse when the car is in "on" position (so the lock is stuck in the disengaged position)

as my lock seems to have zero problems at the moment im going to wait until spring to take it off. Its far easier (and just prudent) to remove the piece rather than to wait for it to fail and have it dragged into a garage to replace (even if its covered under warranty and is free, its still garage time that you dont need)

It happened on my 2009 370z Canadian model last month, fail on 38000+ km, just bring it to the dealerships.
They will take care of your car and you don't have to pay any penny.

I would have expected better out of you :shakes head:

I thought you of all people would have seen one of the many threads a long time ago!

Are you sure?

Mine did :ugh2:

It was covered in warranty if the car hasn't been 3 years and under 60k i believe? I also had a flat bed carry my car to the dealer ship for free

lol I know about the issue even before I bought the car. I was just too lazy (read: too cold outside) to remove it. plus I know Alex has done t and he lives down the street from me lol

did any 2012 Zs get it in Canada?

It is covered under warrantee but isn't the warrantee just 3 years for the 09's?

Pretty sure the design for 2012 was changed.

My car is stored for winter but I'm pulling that fuse the minute I drive it home when spring hits...

****, DE, I didn't even see this!

However, I was FULLY reimbursed all $1,085! I nearly **** myself. I trashed Nissan on Twitter and got their attention from @NissanSupport and they pushed my "thoughts" onto Consumer Affairs. Safe to say it worked, at least a little.

PLEASE, PLEASE make a thread on what you did to get the reimbursement!
I KNOW a lot of people are really butt hurt about paying

Crap I wish I read this thread before.

This just happened to my 2010 Nissan 370z Roadster yesterday.

Pulled the car in the driveway - went back inside the house for 15 min ... came back out to start my car and it wouldnt start. Saw the intelligent light key come on my dashboard - not knowing what it was I went and got my spare key and tried to start but with no luck.

Right now it is as the Nissan Dealership - had to get it towed there.... they said it will cost $1350 after taxes to fix :(

Honestly should this not be a manufacturer defect if we are ALL having the exact same issue??? I mean whats to say this wont happen again and again???

There is a good chance it will happen again. I would suggest reading the DIY for the steering lock "fixes" and choose one to do immediately after you get the repaired car back.

Choices are,

1. Buy an adapter harness which cuts the brown wire at the steering lock. (Plug and play)
2. Cut the brown wire at the steering lock
3. Pull the steering lock fuse at the IPDM

There is no wrong choice, just make sure you do one.

Myself, I chose the wire harness option.

:iagree: myself, I chose the fuse pull option.

FYI:
My car (a US car) failed at 45,000 miles. Had dealer replace unit. Out $937.76. Emailed NISSAN USA. called Nissan USA. They called back and after a few more emails, they refunded me the $937.76. Take them on, they will work with you.

Please, PLEASE make a thread stating what you did and who you emailed and how long it took!

Sorry, I'm old. Don't know how to do that BUT.
Used the NHTSA connection from the SLU failure thread. Found Nissan USA on the web. Used their contact e-mail. After first e-mail, an individual called me back. They said they would push it up the line. 10 days later no line. I sent a second e-mail and received a phone call back that day. They said they would get back to me. A week later they called back and said they had my info from the dealer and would push it up the line. I continually told them I was disappointed in the 370Z. That I had been a big Nissan owner for many years. This would be my last Nissan etc. 2 weeks later no response. I had called back a few times and left messages like "what's the status?", "you said you would get back to me and didn't", "I'm not going away". They sent me a survey re my problem and how it was resolved. My responses were very negative. The next day I received a call saying a check was in the mail and I'd receive it in 2-4 weeks. 5 days later I got it. I believe that Nissan will not make a 370Z recall, too expensive but refunding money to keep customers Nissan happy is something they will do. Good luck.

Hey, out of curiosity, doy ou have your case number with Nissan? perhaps if you posted that up, people could reference it when they call Nissan, saying "check into ths case number, where you did agree to cover /refund"

Might help some folks out.

Wish I would have known you before I retired from practicing law. You're persistant and focused would have fit in perfectly in my office! All kidding aside, kudos to you. You've done what heretofore was thought to be nearly impossible.

Done :tiphat: http://www.the370z.com/nissan-370z-w...ml#post2185597

bought in Calgary broke in bc . wish I would have read posts before .tow truck on route. four hours away .this is gonna hurt

This may be a dumb question, but all the threads I've read are confusing. Are 2010's affected? Also, is the voluntary recall campaign NTB13-014 being conducted in Canada? It seems some got notice of this but I've received nothing from Nissan. I read in a different thread that only some 2010's are affected. Anyone know?

Voluntary Recall

As far as I can tell, the recall is based on which revision of the ESCL you have, not the model year (although there is a strong correlation between the two, there seems to be a period in 2010 when some Zs got the latest revision and some didn't). If you stick your head under the dash, you should be able to see the label on the ESCL with the revision on it (A, B, C, &c). Nissan is replacing Rev A and Rev B (maybe Rev C, too, but I can't remember).

I'm not sure which countries/regions are affected but I think CA is on the list. Contact a dealer with your VIN and they can check to see if you qualify.

Guess I'll just head to the dealer. After doing some yoga under the dash to get a pic of the label (only way I was going to read that label with these old eyes was to get a pic and blow it up), it appears I have the 2nd gen Rev C

#48700-JF00C Production Date: 2009.10-2010.09

Seems 50/50 as to whether this one is being recalled or not. Rev A&B for sure, but not all Rev C's. I was hoping to go to the dealer armed with knowledge, but I guess I'll have to rely on them.