Dealership Experiences
 

I agree great idea. Nissan Canada sends a survey about a month after you purchase a new vehicle to rate the dealership. The dealers know and anticipate it and right up to that date they try to at least act nice even if their service is a complete disappointment, after that everything goes downhill. You want to have a good reliable dealer not just for the initial purchase but a life time of servicing. If you have a good or a bad experience with a dealership please post it so that everyone benefits plus the fact that it may eventually sends a message to the dealers to clean up their acts.

Sigh.......I now have to issue a failing grade to Oakville Nissan. When I picked up the Z last week, I thought to myself, "the tires look awefully low". But, because I was in a huge hurry, I just thought it was the look of the low profile tires and went on my merry way. About half way home, I noticed the low pressure light was on. Hmmmmm, maybe they are a bit low. Anyway, it's been sitting in the garage for a week while I've been away. So yesterday, I finally got a spiffy new pressure gauge and I checked the tire pressure. WTF? That can't possibly be right! No way! So I scurry back in the house to see if maybe I'm insane and Nitrogen doesnt read the same as air on a gauge! How could that be possible - pressure is pressure. But, I'm no scientist, so I better make sure. Read all sorts of stuff on the net, nope, nothing there. Get the instructions for the gauge, nope nothing there. So it appears nitrogen has zero effect on a digital gague. Hmmmmmm, so the gauge must be defective then. Back out to the garage and over to the winter beater, bang on - 35 PSI. OK, that's really weird. Over to the wifes car....32 PSI. WTF?? Back over to the Z......9.5 on 3 tires, 9.0 on the last.

Obvously, a mistake by the dealer and a step missed in the PDI process. Still to me, an inexcusable error that shows a complete lack of attention to detail on the part of their service people. I will not entrust my car to someone who makes such a mistake. Luckily, there is only 50km on the car and I caught it quick.

Annoying as hell though when you consider that dealers charge for PDI.

That sucks dude! That probably means that on the pre-delivery inspection where they take it on the road test they to had not realized that the tires were low!:facepalm: I would carefully go over your rims and make sure there is no damage what so ever! not even a little mark or put it back on them to replace them either under warranty or due to their F*** up!

Sorry to hear about another negative experience with a new purchased Nissan.....I wish I had the money or know how to own a dealership my service and sales would be 100% better then "The List" of bad ontario dealers.......


hope u get to start enjoying your Z ASAP!!!!

I've had good success so far with St Clair Motor Services on Dundas (3275). I bought there and the service guys seem to be good - acknowledging I've only had one service done there so far.

^St Clair is "ok" at best..
-Service Manager "Joe", is fairly knowledgeable, but that is where it ends...

I had my '05 rev-up there to replace the motor, under the OC TSB.
-Before the TSB was released, I had a few of the employee's try convince me that my OC issues were normal, :icon18:, and that's what I should expect from a high performance engine..:rolleyes:

Thankfully, the service manager knew exactly what I was talking about and agreed that it was def a problem. -I was one of the very first to have my engine swapped with the canadian TSB.

They also scratched two of my limited edition Volk Ti-Gunmetal rims.. But after a short discussion (I had detailed pics of my ride just before it went in to the dealership, with time stamp + News paper), they decided that it was there error and paid to have my rims repaired..

-only real bonus was that they did not charge me to install my aftermarket clutch and flywheel.

Wow 9-9.5 PSI on tires.. you can consider yourself pretty lucky that nothing happened..

And all this time I thought Audi dealerships are bad enough (Such as Uptown Audi, DONT BUY FROM THEM if anyone of you plans to get an Audi)

are you kidding me. The absolute worst dealership in ontario. Just google these guys and you will see what I am taking about.

Good Nissan Dealership
 

Having in mind that no dealership is perfect, I changed from Avenue Nissan to St. Clair Nissan for servicing, so far they are not bad considering my car is new and I just go there mostly for oil change, but for many the courtesy is important. People in general don't have a problem to pay to keep their cars in good condition, it's the nonsense and constant BS and attitude of the employees that causes problem. If you have a bad experience with a dealership, make a list and post it and avoid them. For me I would avoid Avenue and Scarborough Nissan at all costs, I will recommend St. Clair Nissan.