Is the Dealer Messing With Me?

tiger123

After contacting Firestone in my area, they will only offer the install if I purchase the parts through them. I said no thank you and will move on.

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Tigger

Yeah. They won't even touch lowering springs in my area. Company policy, I guess. I would steer clear regardless. I had another shop say it would take 4 hours. I walked the guy through the process and every time he tried to tell me it would be two hours for the rears I pointed out the single bolt and and cradle and said, "Does that look like a 2-hour job to you?" and he would just repeat what he said about it taking two hours for the rear. I was like, I'm not paying you 2 hours in labor charges for a 10-minute job. So I moved on. He didn't understand that he lost all of my business by trying to overcharge me. And by business I mean I've spent thousands there in the past on other cars. Oops! Do it myself I guess. lol