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Is the Dealer Messing With Me?

I will contact Firestone tomorrow morning and see what they can do. As far as an alignment is concerned, their lifetime warranty is hard to beat. I took my wife's

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Old 07-11-2013, 10:42 PM   #1 (permalink)
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I will contact Firestone tomorrow morning and see what they can do.

As far as an alignment is concerned, their lifetime warranty is hard to beat. I took my wife's Odyssey there and we've had a new alignment with each new tire purchase. It's worked out well.

Thanks for the update regarding the Rear Springs. Didn't realize it was that easy. I take it the Fronts are a different story.
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Old 07-11-2013, 10:47 PM   #2 (permalink)
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I will contact Firestone tomorrow morning and see what they can do.

As far as an alignment is concerned, their lifetime warranty is hard to beat. I took my wife's Odyssey there and we've had a new alignment with each new tire purchase. It's worked out well.

Thanks for the update regarding the Rear Springs. Didn't realize it was that easy. I take it the Fronts are a different story.
Fronts are easy as well, you just need to actually use a spring compressor.

You can get a nice wall-mount style one without dropping too much cash...and then you can always do springs yourself.
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Old 07-12-2013, 09:23 AM   #3 (permalink)
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I did it myself with crappy hand tools, (1) 6 pack Bud Lite, and a fused back. I would have paid the grand had I known what I was getting myself into
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Old 07-12-2013, 05:22 AM   #4 (permalink)
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I will contact Firestone tomorrow morning and see what they can do.

As far as an alignment is concerned, their lifetime warranty is hard to beat. I took my wife's Odyssey there and we've had a new alignment with each new tire purchase. It's worked out well.

Thanks for the update regarding the Rear Springs. Didn't realize it was that easy. I take it the Fronts are a different story.
Lifetime Warrenty from Firestone..

Reminds me of this...

Tommy: The point is, how do you know the fairy isn't a crazy glue sniffer? "Building model airplanes" says the little fairy; well, we're not buying it. He sneaks into your house once, that's all it takes. The next thing you know, there's money missing off the dresser, and your daughter's knocked up. I seen it a hundred times.

Ted Nelson, Customer: But why do they put a guarantee on the box?

Tommy: Because they know all they sold ya was a guaranteed piece of ****. That's all it is, isn't it? Hey, if you want me to take a dump in a box and mark it guaranteed, I will. I got spare time.
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Old 07-13-2013, 12:13 PM   #5 (permalink)
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Originally Posted by tiger123 View Post
I will contact Firestone tomorrow morning and see what they can do.

As far as an alignment is concerned, their lifetime warranty is hard to beat. I took my wife's Odyssey there and we've had a new alignment with each new tire purchase. It's worked out well.

Thanks for the update regarding the Rear Springs. Didn't realize it was that easy. I take it the Fronts are a different story.
After contacting Firestone in my area, they will only offer the install if I purchase the parts through them. I said no thank you and will move on.
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Old 07-13-2013, 01:14 PM   #6 (permalink)
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Originally Posted by kenchan View Post
new spring install 2hrs x 100? = 200
sway install 1hr x 100? = 100
alignment $120?

200 + 100 + 120 = $1000


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Originally Posted by tiger123 View Post
After contacting Firestone in my area, they will only offer the install if I purchase the parts through them. I said no thank you and will move on.
Yeah. They won't even touch lowering springs in my area. Company policy, I guess. I would steer clear regardless. I had another shop say it would take 4 hours. I walked the guy through the process and every time he tried to tell me it would be two hours for the rears I pointed out the single bolt and and cradle and said, "Does that look like a 2-hour job to you?" and he would just repeat what he said about it taking two hours for the rear. I was like, I'm not paying you 2 hours in labor charges for a 10-minute job. So I moved on. He didn't understand that he lost all of my business by trying to overcharge me. And by business I mean I've spent thousands there in the past on other cars. Oops! Do it myself I guess. lol
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